Free ITIL-DSV Web TestEngine Demo

Q3 Single choice

An organization's business-critical service is experiencing frequent downtimes and slow performances.

What do you suggest to improve the situation?

A
Improve the recovery time object of the critical services to minimize the impact on the service value.
B
Coordinate with the business to understand how the services are aligned to the business goals.
C
Scale up the underlying infrastructure to increase the resilience of the service.
D
Match the usage of the services to the downtimes and propose actions to spread the demand.

ITIL-DSV Web TestEngine demo