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Q27 Single choice

CDE Inc. is a metal casting manufacturer that uses a supplier performance scorecard to measure key performance indicators (KPIs) across the business. CDE's supply manager wants Supplier Y to improve on a number of the measured KPIs.

Which of the following is the BEST approach for the supply manager to take in order to achieve this objective?

A
Require the supplier to submit a written plan for how it plans to improve the KPI scores, and require management approval for the plan
B
Conduct a plant visit at the supplier's location and look for ways to improve processes so that the supplier can meet CDE's standards
C
Give the supplier a one-year timeline to improve scores on the KPIs and inform it that any new business will be put on hold if no progress is made
D
Require the supplier to submit a written plan on how it will improve in each underperforming KPI, and monitor the supplier's progress

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