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0-9
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HDI
HD0-100
Help Desk Analyst (HDA)
HD0-200
HDI Qualified Help Desk Senior Analyst
HD0-300
Help Desk Manager
HD0-400
HDI Qualified Customer Support Specialist
QQ0-100
HDI qualified help desk analyst(hda)
QQ0-200
HDI qualified help desk senior analyst(hdsa)
QQ0-300
HDI qulilfied help desk manager(hdm)
QQ0-301
HDI Service Desk Manager (SDM)
QQ0-400
HDI qualified customer supprot specialist(css)
QQ0-401
SDI-Service Desk Foundation Qualification
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