SHRM-SCP Exam Details

  • Exam Code
    :SHRM-SCP
  • Exam Name
    :Senior Certified Professional
  • Certification
    :SHRM Certifications
  • Vendor
    :SHRM
  • Total Questions
    :1148 Q&As
  • Last Updated
    :Jul 07, 2026

SHRM SHRM-SCP Online Questions & Answers

  • Question 71:

    A HR manager of Terrain Inc., a personal goods retail company has to go on FMLA leave to care for her mother who suffered a fall. The HR manager asks a HR professional in the department to collaborate on her behalf with a consultancy firm to provide recommendations to management on employee engagement. The consultancy firm has conducted a focus group with 15% of support employees and 5% of line employees. The HR professional upon reviewing the firm's work believes the firm's method is insufficient to gather the full information needed to create an effective solution. The HR professional determines that a different data collection method is necessary.

    The HR professional chooses to carry out a survey of all employees, proceeds to obtain the support of the CEO, CFO, and COO and makes a presentation to the senior executive team . The senior executive team approves the HR professional's initiative, the survey is carried out, and 85% of the employees respond to the survey. Impressed with the survey exercise, the CEO shares the survey results with the consultancy firm and requests that the firm works closely with the HR professional in the implementation phase.

    A year has passed after the survey was completed. Which would be the best way for the HR team to increase employee willingness to participate in the upcoming survey on employee engagement and satisfaction?

    A. Use a pulse survey to minimize the possibility of survey fatigue and maximize employee satisfaction
    B. Use a Pareto chart to identify areas to focus on first in process improvement, based on the "80/20" rule
    C. Connect any work practice changes made and their success to input provided on the last survey.
    D. Communicate the effectiveness of surveys in determining employee satisfaction in comparison to focus groups, productivity metrics, and retention rates.

  • Question 72:

    Revenue per employee, units produced per employee, and turnover rate are all examples of which of the following HR metrics?

    A. Return figures
    B. Business impact
    C. Key performance indicators (KPI)
    D. Cost-benefit analysis

  • Question 73:

    A multinational company is assessing its corporate social responsibility (CSR) goals and expectations for the coming year. How can HR best help with this initiative?

    A. By setting the objectives
    B. By setting priorities
    C. By gaining executive commitment
    D. By gathering information from stakeholder focus groups

  • Question 74:

    A grant-funded organization, which provides education and training on health care safety and quality initiatives, has a national reputation for effectiveness and has helped create subsidiaries in other jurisdictions. The organization's senior VP of operations reports to the CEO for programmatic matters and to the director of corporate field engagement for internal staff management and coordination of education and training programs. The director was promoted from the senior VP's position six months prior after spending 10 years in the senior VP role. Although the organization has continued to grow programmatically and in grant funding under the new senior VP's leadership, employee morale has decreased while turnover and time-to-hire have increased. The director emails the organization's HR manager claiming that the senior VP has begun avoiding meetings with the director and only provides notification of changes and developments after decisions have been made. The email also states the director recognizes the senior VP is a highly qualified technical expert but believes employees are not receiving the management support they need to be effective.

    The senior VP sends an email to the HR manager requesting support to prepare a business case for granting the senior VP complete control over operations management related to the education and training programs. Which action should the HR manager take?

    A. Schedule a meeting with the senior VP, HR team, and director to discuss the proposition regarding the education and training programs.
    B. Ascertain how the senior VP's business case will benefit the education and training programs.
    C. Request the senior VP present the business case to the HR team in a formal setting.
    D. Meet with the senior VP to gain an understanding of the business purpose in more detail.

  • Question 75:

    An organization is implementing a strategic training that every employee is required to attend. Several trainers and facilitators will be handling various segments of the training. To ensure consistency in training design and delivery, which of the following should be utilized?

    A. Pretest and posttest
    B. Summative evaluation
    C. Pilot program
    D. Leader guide

  • Question 76:

    In a professional developmental workshop, an employee shares how to sustain a work/life balance based on personal experience. What type of knowledge has the employee shared?

    A. Tacit
    B. Explicit
    C. Cultural
    D. Social

  • Question 77:

    As part of their military training, trainee soldiers are given a head mounted display, motion trackers, and wireless weapon controllers that accurately reflect the size, weight and shape of real military weapons. These trainee soldiers are then immersed in a combat simulator where they engage in practical experiential learning that has zero risk of potentially fatal situations. What form of training delivery is described in this scenario?

    A. Vestibule learning
    B. Electronic performance support system
    C. Programmed instruction
    D. Virtual Reality

  • Question 78:

    Which of the following accounting reports would you request to identify how much the cost of labor was in the month of August?

    A. Income statement
    B. Statement of cash flows
    C. Balance sheet
    D. Audited financial statements

  • Question 79:

    While evaluating critical functions needed in case of an emergency, how could using the political, economic, social, technological, legal, and environmental analysis model help HR identify potential technology risks?

    A. By analyzing future technology for gaps in security procedures ' technology procedures
    B. By alerting management to gaps in the competitors
    C. By scanning external emerging technologies for potential security threats
    D. By assisting HR in identifying gaps in technology training

  • Question 80:

    A conglomerate export its products to foreign countries, where it establishes production facilities. However, its products, procedures, unique business processes, and strategy are developed in the home country. With regard to the Bartlett and Ghoshal's Typology of Multinational Companies, this conglomerate is practicing a/an ____________strategy?

    A. Multidomestic
    B. International
    C. Transnational
    D. Global

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