SHRM SHRM-SCP Online Practice Questions and Exam Preparation

SHRM SHRM-SCP Online Questions & Answers

• Question 681:

  What is the first step in recruitment content marketing on social media?

  A. Define a target audience.
  B. Develop a content strategy.
  C. Identify audience locations.
  D. Agree on the objectives.
  D. Agree on the objectives.

• Question 682:

  Which of the following is the least likely reason for conducting a panel interview, from an equal employment opportunity perspective?

  A. Schedule conflicts amongst the interviewers
  B. Time wastage when several interviewers ask questions
  C. Several interviewers may lead to unstructured interviews
  D. Increased pressure on the candidates
  C. Several interviewers may lead to unstructured interviews

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  Unstructured interview, also called non-directive interview, refers to an interview without any set format in which questions are predetermined, so the lack of structure enables the interviewer to ask questions which come to his/her mind on the spot. From an EEO perspective, unstructured interviews lack reliability, are open to bias and tend to be subjective.

• Question 683:

  The principal step in strategic planning for an international business is:

  A. analysis of the internal environment.
  B. identifying the basic mission.
  C. analysis of the external environment.
  D. formulate its tactics of operation.
  B. identifying the basic mission.

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  A firm's principal step is clarifying its mission statement which is an explanation of why the organization exists, its purpose, and the path it will take to achieve its vision. The mission defines markets, customers, products etc.

• Question 684:

  The Team company engages in a robust organizational socialization program. The Team's program would most likely apply to employees who get promoted and those who are:

  A. part of succession plan
  B. identified as High Potential employees
  C. changing career paths
  D. working in line units
  C. changing career paths

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  Organizational Socialization or Onboarding are both parts of the assimilation process. There are three phases in the assimilation process: Anticipatory Socialization - In this stage, newcomers form expectations of the organization and what it would be like to become a member of the organization;Organizational Encounter - this involves the organizational member entering and becoming acquainted with the new organization, and occurs when the newcomer confronts the reality of his or her organizational role;Metamorphosis this is the psychological adjustment that occurs when uncertainty has been managed and an individual's priorities move from being preoccupied with their transition to maintaining their roles.

• Question 685:

  Launching the balanced scorecard initiative in the HR department of an organization in order to measure HR`s contribution to business is an example of?

  A. functional strategy
  B. enterprise risk management
  C. corporate strategy
  D. business unit tactics
  A. functional strategy

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  A functional strategy focuses on how the functional area or a department can design its processes to achieve the overall corporate goals.Business functions or departments are the activities carried out by an enterprise; they can be divided into core functions and support functions. Core business functions are activities of an enterprise yielding income: the production of final goods or services intended for the market or for third parties.Functional strategy is different from corporate strategy which encompasses the entire company's corporate actions with the aim to achieve company objectives while achieving a competitive advantage.

• Question 686:

  An HR manager at a large software company is preparing to conduct an annual employee engagement survey. The survey is developed and administered internally. This year, the leadership team wants to make significant changes to the survey, including adding new scales and questions. As a result, the survey will be about twice as long as in previous years. The HR manager knows most employees thought the previous survey took too long, although participation rates were still usually high and averaged 75% over recent years.

  The leadership team wants to add new questions about job satisfaction. Which action should the HR manager take first to develop these questions?

  A. Research example job satisfaction questions online.
  B. Hold a focus group with employees to develop questions.
  C. Review research literature for useful questions.
  D. Ask the leadership team to help develop the questions.
  C. Review research literature for useful questions.

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  Reviewing the research literature ensures the new job satisfaction items are valid and reliable before adapting them to the company's context, supporting the survey's overall quality.

• Question 687:

  At a company with over 1,000 employees, the HR director discovers that questions being asked during job interviews are unstandardized and illegal in that country. Even though the HR team has posted a list of prohibited interview questions, employees ranging from first-line supervisors to the CEO still engage in this interview behavior, putting the organization at risk for lawsuits. In some cases, interviewers have asked if candidates have children because they believe that employees who are parents are less efficient at their jobs. The HR director instructs the HR team to remind employees, including senior leaders, that certain interview questions are prohibited and should be irrelevant to evaluating candidates' qualifications.

  However, employees continue to break interview protocol and ask candidates illegal questions. How should the HR director convince senior leaders to address the pervasive use of illegal interview questions?

  A. Advise that asking illegal interview questions screens out potentially qualified candidates.
  B. Inform senior leaders that violations could reduce employee morale.
  C. Explain the financial consequences of engaging in illegal interview practices.
  D. Add interview protocol to the annual compliance training requirements.
  C. Explain the financial consequences of engaging in illegal interview practices.

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  Quantifying the potential legal fines, litigation costs, and reputational damage makes the risk tangible for senior leaders, prompting them to take immediate action to enforce compliant interview practices.

• Question 688:

  A newly hired chief human resource officer (CHRO) discovers a flaw in the time-keeping policy that allows senior executives to receive full salaries and benefits without working the expected full-time hours. The CHRO reviews corporate data and identifies three senior executives in the sales department who regularly worked half the expected full-time hours for the past two years. The CHRO also discovers that the sales department has the lowest levels of employee engagement and morale across the corporation. However, the CHRO knows these three senior executives have been with the corporation for over a decade and have established strong alliances with the CEO. The CHRO presents the issue to the CEO and learns the CEO was unaware of the flaw in the policy. The CHRO and CEO agree to discuss the issue during the next executive team meeting.

  During the executive team meeting, the sales department senior executives make allegations about the 's professional qualifications that the CHRO knows are false. Which action should the CHRO take?

  A. State that the allegations made by the sales department senior executives are not true.
  B. Advise the sales department senior executives to behave in a professional manner.
  C. Request that the sales department senior executives provide tangible evidence that supports the allegations.
  D. Invite the sales department senior executives to meet with the CHRO after the executive team meeting to discuss the allegations.
  C. Request that the sales department senior executives provide tangible evidence that supports the allegations.

• Question 689:

  Which of the following performance review methods has the highest level of employee engagement, ownership and dialogue?

  A. Critical incident
  B. Self-evaluation
  C. Behaviorally anchored rating scales (BARS)
  D. Forced comparison
  B. Self-evaluation

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  Self-evaluation places ownership on the employee to recall and document the work he/she has performed throughout the course of the year and highlight major accomplishments. The process ensures dialogue and engagement with the employee on his/her evaluation, and setting goals for the next performance period.

• Question 690:

  ____________ stakeholders are those whose concerns the organization must address in order to ensure its own survival.

  A. Organizational
  B. Primary
  C. Corporate
  D. Competitive advantage
  B. Primary

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  Stakeholders can be divided into primary stakeholders, or those who have a direct stake in the organization and its success; and secondary stakeholders, or those who may be very influential, especially in questions of reputation, but whose stake is more representational than direct.