SHRM SHRM-SCP Online Practice Questions and Exam Preparation

SHRM SHRM-SCP Online Questions & Answers

• Question 421:

  In order to realize the strongest competitive advantage, firms engaged in worldwide competition must:

  A. pursue a strategy that combines the uniformity of a global strategy and the specificity of a multi- domestic strategy in order to achieve optimal results.
  B. attempt to use the strategy that was most successful in their home country.
  C. require that all of their various business units follow the same strategy regardless of location.
  D. ensure that all business units follow a strategy strictly tailored to their respective locations.
  A. pursue a strategy that combines the uniformity of a global strategy and the specificity of a multi- domestic strategy in order to achieve optimal results.

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  In order to realize the strongest competitive advantage, firms engaged in worldwide competition must pursue a strategy that combines the uniformity of a global strategy and the specificity of a multi-domestic strategy in order to achieve optimal results.

• Question 422:

  Conducting an external environmental scan is necessary for HR planning because?

  A. The organization must meet the OFCCP requirements of an affirmative action plan
  B. The internal supply of employees based on the organization's goals and structure
  C. The organization must draw talent from the same labor market as its competitors
  D. The demographic patterns of the organization's workforce
  C. The organization must draw talent from the same labor market as its competitors

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  Environmental scanning is the process of gathering information about events and their relationships within an organization's internal and external environments. The basic purpose of environmental scanning is to help management determine the future direction of the organization. Note that the question refers to an external environmental scan. C references the labor market which is external.

• Question 423:

  A supervisor conducts an investigatory meeting to obtain information that could be the basis for a disciplinary action. According to the Weingarten case, who may union employees have attend the investigatory meeting?

  A. Union representative
  B. Attorney
  C. Member of management
  D. Friend or relative
  A. Union representative

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  The Weingarten case gave union workers the right to request the presence of a union representative at an investigatory meeting (a meeting whose purpose is to gather facts). Friends, relatives, or an attorney may not be present. These rights apply only to an investigatory interview, not to meetings that impose disciplinary action. In the past, nonunion workers were also granted Weingarten rights, but a court ruling took away these rights for nonunion workers.

• Question 424:

  Per the POLC (planning, organizing, leading, and controlling) management framework, which of the following is not representative of the planning function?

  A. SWOT Analysis
  B. Organizational chart
  C. Determining culture and ethics
  D. Tactical objectives
  B. Organizational chart

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  Principles of management are categorized into four major functions of planning, organizing, leading, and controlling, or the P-O-L-C framework. Planning involves setting objectives and determining a course of action for achieving these objectives. Organizing is a management function that develops an organizational structure and coordinates human resources to achieve organizational objectives. The organizational structure is represented by an organizational chart that shows lines of authority of who reports to whom and shows a hierarchical chain of command.

• Question 425:

  It is a violation of an employee's FMLA rights to:

  A. count FMLA leave under no-fault attendance policies.
  B. require an employee to submit a fitness-for-duty certification before returning to work after being absent due to a serious health condition
  C. request medical certification within five business days from the time an employee gives notice of the need for FMLA leave.
  D. state that paid leave will be substituted for unpaid FMLA leave.
  A. count FMLA leave under no-fault attendance policies.

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  No-fault attendance policies provides for automatic discipline, up to and including termination, after a specified number of absences, within a set period of time, regardless of the reasons for the absences (except reasons that legally cannot be counted such as FMLA leave). FMLA leave cannot be counted under no-fault attendance policies - meaning employees cannot accrue absence points for taking FMLA leave under a no-fault attendance policy.

• Question 426:

  At what stage of the corporate social responsibility (CSR) strategic process does a global organization decide whether there will be local initiative leadership and how they will coordinate with global efforts?

  A. Step 1: Executive commitment
  B. Step 2: Assessment
  C. Step 3: Infrastructure creation
  D. Step 4: Plan implementation
  C. Step 3: Infrastructure creation

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  Step 3. Infrastructure Creation. This step involves creating the infrastructure that will be responsible for guiding, overseeing, administering, reviewing, and championing the CSR strategy. This focuses on the "how" Questions to answer at the Infrastructure Creation include:Will there be a single head of CSR? Will a separate sustainability department be created? Will HR spearhead strategic implementation?For a global corporation, will there be local departments, divisions, or individuals responsible for local efforts, and how will these be coordinated with global goals and initiatives? How will data be collected, who will it go to, and who will evaluate results? Will outside consulting organizations or individuals need to be brought in to organize and administer the effort?

• Question 427:

  An HR specialist is developing a platform to remotely deliver training. The training needs to include tools such as chat, email, and presentation sharing. Which method is the most appropriate for the situation?

  A. Hybrid learning
  B. Educational podcast
  C. Computer-based training
  D. Distance learning
  D. Distance learning

• Question 428:

  Workforce statistics are classified as which type of information?

  A. Tactical
  B. Operational
  C. Strategic
  D. Central
  A. Tactical

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  Workforce statistics provide mid-level, metric-based data used for planning and resource allocation in the short- to mid-term, classifying them as tactical information.

• Question 429:

  Which of the following is a risk of cost leadership?

  A. Cost cutting may lead to the loss of desirable features.
  B. Cost differences increase as the market matures.
  C. Producers are more able to withstand increases in suppliers' cost.
  D. Attempts to stay ahead of the competition may lead to gold plating.
  A. Cost cutting may lead to the loss of desirable features.

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  Cost cutting may lead to the loss of desirable features. The cost leadership strategy involves the firm winning market share by appealing to cost-conscious or price-sensitive customers. This is achieved by having the lowest prices in the target market segment, or at least the lowest price to value ratio (price compared to what customers receive). To succeed at offering the lowest price while still achieving profitability and a high return on investment, the firm must be able to operate at a lower cost than its rivals.

• Question 430:

  In the Stamina corporation, Corporate HR articulates basic HR values, and creates progress aimed at enhancing global leadership skills while the business unit HR staff develops their respective strategy, policies, and practices. This is a ____________ HR structure.

  A. shared services
  B. dedicated
  C. decentralized
  D. functional
  B. dedicated

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  A Dedicated HR model, each business unit has a different strategy and its own HR function from which HR expertise will be applied to each unit's specific strategic needs. In this structure, Corporate HR is only responsible for crafting and communicating high-level strategic areas such as corporate values and leadership initiatives.