SHRM SHRM-SCP Online Practice Questions and Exam Preparation

SHRM SHRM-SCP Online Questions & Answers

• Question 321:

  Environmental scanning should be used to?

  A. Provide overall direction to an enterprise, specify the organization's objectives, and develop policies and plans to achieve those objectives.
  B. Estimate a feedback loop to monitor execution and to inform the next round of strategy evaluation.
  C. Identify local, national, and international competitive forces that could impact the organization's strategy and tactics.
  D. Improve efficiency and control costs within the boundaries set by the organization's strategic plan.
  C. Identify local, national, and international competitive forces that could impact the organization's strategy and tactics.

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  Environmental scanning is the ongoing tracking of trends and occurrences in an organization's internal and external environment that bear on its success, currently and in the future.Environmental scanning is the process of gathering information about events and their relationships within an organization's internal and external environments. The basic purpose of environmental scanning is to help determine the future direction of the organization.

• Question 322:

  A recruiter is filling a critical position that requires highly specialized skills. Which is the best approach for the recruiter to take to make the overall offer attractive?

  A. Offer a higher salary compared to the market.
  B. Offer international assignment opportunities.
  C. Focus on learning opportunities.
  D. Focus on company culture, values, and employer branding.
  A. Offer a higher salary compared to the market.

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  For highly specialized skills that are in demand, a premium salary directly addresses candidates' primary motivator - financial reward - making the offer immediately competitive and attractive.

• Question 323:

  What are the five compensable factors of the point factor system?

  A. Supervision, skill, enthusiasm, orientation, performance
  B. Values, supervision, skill, knowledge, competence
  C. Accountability, diligence, enthusiasm, engagement, motivation
  D. Supervision, effort, working conditions, responsibility, skills
  D. Supervision, effort, working conditions, responsibility, skills

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  The 5 compensable factors that make a job more or less valuable to an organization are supervision, effort, working conditions, responsibility, skills (SEWRS). Compensable factors are used in the point factor system of job evaluation and never change but the value placed on them can change.

• Question 324:

  While reviewing the organization's 360-degree feedback reports, an HR manager notices discrepancies in the feedback provided for the team lead in the accounting department. The individual's supervisor has rated the team lead's performance highly, but the team itself is dissatisfied with the way the team lead treats them. They are afraid to disagree, however, because the team lead berates them at meetings for voicing their opinions. The HR manager has heard rumors about this behavior and asks to view the team lead's performance self-evaluation feedback report.

  What is the best way to handle a request by the team members to view the Team Lead's self-evaluation feedback report?

  A. Set up a meeting to discuss the team lead's feedback report with the team members
  B. Ask for the team lead's permission to share the feedback report and upon obtaining permission, share the report
  C. Decline to share the report with the team members
  D. Suggest that the team members speak directly with the Team Lead about their concerns before obtaining the report
  C. Decline to share the report with the team members

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  The Team Lead has a right to confidentiality of their performance evaluation report. In most cases, only an employee and their supervisor will be involved in the evaluation process. The team members' request should be declined.

• Question 325:

  What does a strong communicator use to determine which communication method is most suitable?

  A. Timetable, group voting, encoding, and decoding
  B. Purpose, objectives, target audience, and key messages
  C. Best tools that are already at hand
  D. Most innovative methods available
  B. Purpose, objectives, target audience, and key messages

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  A strong communicator uses the purpose, objectives, target audience, and key messages to determine which communication methods are most suitable.

• Question 326:

  The HR VP of a firm is leading an effort to implement a risk management plan and establishes an internal team to assess the risks involved in the event there is a disruption in the supply chain. What should be the team's first step in confidently evaluating this risk?

  A. Identify alternative supply chain suppliers.
  B. Assign managers to address their departments' supply chain risks.
  C. Review the firm's strategic objectives.
  D. Identify recurring readiness reports from its suppliers.
  C. Review the firm's strategic objectives.

• Question 327:

  A leading security firm is losing its senior logistics officers to the competition because they offer a higher rate of pay. What must this security firm immediately do to control attrition and remain competitive?

  A. Offer premium pay.
  B. Conduct a salary survey.
  C. Attract people to join the firm.
  D. Review the compensation policy.
  B. Conduct a salary survey.

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  Conducting a salary survey provides the data needed to benchmark the firm's pay against competitors', enabling targeted adjustments to retain senior logistics officers.

• Question 328:

  While training an entry-level employee in the quality assurance department, the least complex total quality management tool to begin training the employee with will be?

  A. Histogram
  B. Check sheet
  C. Stratification
  D. Process control chart
  B. Check sheet

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  Of the various TQM tools, the check sheet is the least complicated. It is also called a tally sheet. The function of a check sheet is to present information in an efficient, graphical format. A defining characteristic of a check sheet is that data is recorded by making marks for registering the frequency of incidents.

• Question 329:

  Which of the following is TRUE about corporate social responsibility (CSR) policies and programs?

  A. CSR policy has a sustainable impact when it is initiated and operated at the local level.
  B. CSR policies may make it more expensive to create economies of scale .
  C. CSR program outcomes are being included in corporate financial and business reporting.
  D. Several host countries are requiring that businesses establish triple bottom line programs and services.
  C. CSR program outcomes are being included in corporate financial and business reporting.

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  Corporate social responsibility significantly affects the firm's financial performance by developing a positive image among the stakeholders and decreasing overall costs. The CSR report covers important areas such as the company's goals and objectives, environmental performance, and the human impact. As a result, CSR program results and outcomes are being included in financial and business performance reporting.

• Question 330:

  A senior HR manager adjusts her management style to what she believes is needed for each employee depending on the employee's level of job progression and maturity. However, the senior manager of the finance department does not change his leadership style but rather changes the factors surrounding the circumstances to manage the finance department employees. Which theory is the finance manager following?

  A. Behavioral leadership theory
  B. Transactional leadership theory
  C. Contingency leadership theory
  D. Transformational leadership theory
  C. Contingency leadership theory

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  Fiedler's Contingency Theory states that there is not one best style of leadership. Rather, the most effective leadership style for any given situation is one that aligns with the situation at hand. It states that a leader's effectiveness is based on the situation.This contingency theory proposes that no one way or style of leadership may be applicable to all situations. In other words, it recognizes that there might be variables influencing any particular situation, and a leader must choose the right course of action, taking into account those variables.