SHRM SHRM-SCP Online Practice Questions and Exam Preparation

SHRM SHRM-SCP Online Questions & Answers

• Question 221:

  Which of the following is true regarding the Equal Pay Act?

  A. An employee alleging a violation must file a charge with the EEOC before going to court
  B. The time limit to file a charge is 180 days from the discriminatory compensation practice and extended to 300 days for FEPA states
  C. The limit to file a charge is 2 years from the discriminatory compensation practice
  D. Only employers with 15 or more employees are covered
  C. The limit to file a charge is 2 years from the discriminatory compensation practice

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  The deadline for filing a charge or lawsuit under the Equal Pay Act (EPA) is 2 years from the day the employee received the last discriminatory paycheck (3 years in the case of willful discrimination). Note that this is different from the Lilly Ledbetter Fair Pay Act which amended Title VII of the Civil Rights Act of 1964 and states that the 180-day statute of limitations for filing a lawsuit regarding pay discrimination resets with each new discriminatory paycheck. Option A is wrong because for the EPA, an employee can go directly to court; option B is wrong because option C applies to the EPA, not the general 180 days; option D is wrong because virtually all employers are covered by the EPA (note that the EPA amended the FLSA which applies to virtually all employers)

• Question 222:

  Which of the following HR metrics is an indicator of productivity?

  A. Revenue per employee
  B. Performance and potential (the 9-box grid)
  C. Cost per hire
  D. Ratio of HR professionals to employees
  A. Revenue per employee

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  The "revenue per employee" metric shows the efficiency and productivity of the organization as a whole. It is calculated as a company's total revenue divided by its current number of employees. It measures how much money each employee generates for the firm and is an indicator of the quality of hired employees.

• Question 223:

  A disadvantage to a company's vertical integration aspiration is?

  A. Economies of scale.
  B. Lower costs.
  C. Anti-trust regulations.
  D. Reduced reliance on suppliers.
  C. Anti-trust regulations.

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  Vertical integration occurs when controls more than one stage of the production supply chain. There are four phases of the supply chain: commodities, manufacturing, distribution, and retail. A company vertically integrates when it controls two or more of these stages. A disadvantage to vertical integration is anti-trust regulations such as the Sherman Anti-Trust Act which prohibits business monopolies.

• Question 224:

  A company experienced a high degree of turnover during the past year. The hiring manager says that the applicant pool has been weak lately and they have had trouble finding qualified candidates to hire from within the pool which HR provides. HR has relied heavily on recruiting by word of mouth, which in the past has generated applicants that fit the company's culture. The award for referrals that result in hiring has also been popular with employees. What would be the best way for HR to address senior leaders' concerns about the high degree of turnover in the past year?

  A. Tell senior managers that HR will ask the hiring managers why so many positions are open to determine the cause of the turnover
  B. Tell senior managers that HR will analyze the current turnover rate across fiscal years to determine if the turnover rate has changed drastically
  C. Tell senior managers that HR will meet with hiring managers about projecting hiring needs more accurately
  D. Tell senior managers that HR will benchmark the company's experiences against those of similar companies to determine if its situation represents an industrywide trend or is an isolated occurrence
  B. Tell senior managers that HR will analyze the current turnover rate across fiscal years to determine if the turnover rate has changed drastically

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  The best way for HR to address senior leaders' concerns about the high degree of turnover in the past year would be for HR to analyze the current turnover rate across fiscal years to determine if the turnover rate has increased significantly for the past year alone or it has been at a steady rate. After this is completed, HR would need to determine why its employees are leaving (both internal and external considerations would be assessed).

• Question 225:

  An organization has announced that no salary increases above 1.5% will be allowed and budgets should be set accordingly. What would be a likely impact on HR's budget?

  A. Reduced HR head count and internal HR development
  B. Increased budget for additional benefit programs
  C. Postponement of employee online self-service center
  D. Decreased recruiting and hiring costs
  B. Increased budget for additional benefit programs

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  The organization will probably need to look at other ways to attract and retain employees, such as more creative, customized benefit programs. The salary cap will not necessarily affect hiring needs and HR staffing and operating costs. Nor will it directly affect capital expenditures, such as the self-service center, that may support the organization's business strategy by, for example, increasing operational efficiency.

• Question 226:

  A company recently conducted a market survey of the salaries of apprentice electricians. Which factor of a job-based compensation plan would this be?

  A. Internal equity
  B. External equity
  C. Individual equity
  D. Peer equity
  B. External equity

• Question 227:

  The complainant of a current harassment investigation has an unaddressed history of poor attendance. Management wants to skip a verbal warning and issue a written warning for poor attendance. Which is the most important step for the HR manager to take to avoid a retaliation claim?

  A. Consider whether the organization has a well-defined non-retaliation policy.
  B. Review the disciplinary actions taken with other employees with unaddressed attendance concerns.
  C. Determine if the organization has sufficient communication resources for employees to report retaliation.
  D. Consider if the attendance concern is significant enough to warrant skipping a step in progressive discipline.
  B. Review the disciplinary actions taken with other employees with unaddressed attendance concerns.

• Question 228:

  The IT department manager reports at the managers' meeting that 50% of help desk calls are seeking direction on common tasks, such as accessing archived emails and navigating the inventory system. Which option is the best way to address these repeated calls and free up time for the IT department to complete other strategic programs?

  A. Create an FAQ web page with step-by-step instructions for performing common tasks.
  B. Designate an IT team member to answer employee requests with only strategic issues to be routed to the help desk
  C. Hold quarterly IT training courses for employees who repeatedly call the IT help desk for common issues.
  D. Identify employees who are proficient in handling common IT tasks, train them to help other employees, and communicate their contacts.
  A. Create an FAQ web page with step-by-step instructions for performing common tasks.

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  Create an FAQ web page with step-by-step instructions for performing common tasks. Using a technology-based system with FAQ instructions on completing common tasks will save manpower and ensure employees have access to the answers they need.

• Question 229:

  Which of the following factors is most critical to the success of an effective health and safety program?

  A. The institution of a preventive health care program
  B. Compliance with OSHA's hierarchy of controls: Elimination, Substitution, Engineering Controls, Administrative Controls, Personal Protective Equipment
  C. Effective administration and implementation of the program by HR professionals
  D. Positive support of the program from top managers
  D. Positive support of the program from top managers

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  Senior management approval and support of any HR initiative is the most important factor that is critical to its success. Funding, approval, employee involvement can be stunted if senior management does not approve of the initiative.

• Question 230:

  Which of the following is true about a "means of egress"?

  A. Is required by OSHA Hazard Communication Standard
  B. Is required for compliance with OSHA design and construction requirement
  C. Refers to exit routes
  D. B and C
  D. B and C

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  Means of egress refers to exit routes which are a compliance requirement of OSHA's design and construction requirements for exit routes. In every building or structure, exits must be arranged and maintained so as to provide free and unobstructed exit routes from all parts of the building at all times when it is occupied.