SALESFORCE-MAPS-PROFESSIONAL Real Exam Questions and Verified Answers

Question 1 Multiple choice

What are two potential reasons why a stop is not associated with a nearby account?

A
The account record is not geocoded
B
The account record is not included in the Marker Layer used to generate stop associations
C
The driver does not have read access to the account in question
D
The driver failed to perform a Check Inwhen onsite at the account

Show answer and explanation

Correct answers: A, B

Question 2 Multiple choice

After a fresh Salesforce Maps installation in the client's org, the users are not able to plot more than 5000 recordson Desktop using their Account based marker layers.

Which two options could be the cause of this behavior?

A
The client is using a Professional edition Org which limits the number of records that can be ^ processed using API
B
The user license needs tobe upgraded to Maps Advanced in order to see more than 5000 records
C
Users are assigned to the Default Maps Permission group that has the Max Query Size defined to D
5000
D
The filter conditions of the marker layer are limiting the number of recordsreturned

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Correct answers: A, C

Question 3 Single choice

The marketing team would like to determine the best location for an upcoming customer event and add customers to a marketing campaign.

How can Salesforce Maps help marketing teams with this initiative?

A
Set up Nearby Maps for contacts. view nearby contacts and use the map view to add them to a campaign
B
Plot accounts and opportunities on the map Select a specific location based on most populated area.
Create a shape around the selected area and use mass actions to add accounts and opportunities to an already created campaign
C
View accounts, leads and contacts on the map Select a specific location based on most populated area. From the campaign in Salesforce. manually add all leads and contacts.
D
Plot leads and contacts on themap Select a specific location based on most populated area. Create a shape around the selected area and use mass actions to add leads and/or contacts to an existing campaign.

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Correct answer: D

Question 4 Single choice

After create a new alignment in Territory Planning, the Salesforce admin wants to bulk update Territory owners via CSV. After attempting the import, the admin is receiving an error indicating "Could not locate assigned owner".

What does this mean?

A
The user specified in the file does not match an existing Salesforce User
B
The area specified in the file does not match an existing area in the alignment.
C
The area being imported does not currently have anowner assigned to it.
D
The unit specified in the file does not match a unit in the alignment.

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Correct answer: A

Question 5 Single choice

An implementation partner is in the middle of a Salesforce Maps + ConsumerGoods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project.

Which team member should manage this situation with the customer?

A
Customer Success Manager
B
Lead Developer
C
Solution Architect
D
Project Manager

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Correct answer: D

Question 6 Multiple choice

The newly created visit plan fails and doesn't populate any visits in the user's calendar.

Which three areas could be the cause of the failure?

A
Filters and Spelling
B
Customers are not within the driving range of the user
C
There are too many customers assigned to the user
D
The end date of the visit plan is in the past
E
Users are part of more than one visit plan and both overlap

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Correct answers: A, B, D

Question 7 Multiple choice

What are two common reasons why a new account marker layer would display an error for "bad addresses?"

A
The Base Object has not been configured correctly
B
The address on the Account record is invalid
C
The Salesforce record has been deleted
D
The Account Marker Layer's filters need to be adjusted

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Correct answers: A, B

Question 8 Single choice

A rep knows they will be traveling to an outlier part of their territory the last week of the month.

What should they do to get the most accurate routes accommodating their travel plan?

A
No action is needed since Maps Advanced will automatically capture travel information from the rep's calendar
B
Enter their travel plans viathe Maps Advanced Route tab
C
Manually schedule one anchor appointment in the area they plan to visit.
D
Manually plan events for the week that they are traveling.

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Correct answer: B

Question 9 Single choice

The Sales team wants to specify days of the week that visits can be scheduled at a certain Account by Maps Advanced Visit plans.

What does an Admin need to set up to meet this requirement?

A
Promotional Windows
B
Maximum Shift Length
C
Minimum and Maximum Days Between Visits
D
Visit Windows

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Correct answer: D

Question 10 Multiple choice

What are the three reasons why a user would plot a Live Layer in Maps?

A
To dispatch the nearest driver to a service call
B
To measure the distance driven for a Live Asset during a specific period of time
C
To enable Live Location for a driver
D
To validate a driver's location in the event of an emergency
E
To see any occurrences of speeding events for a given Live Asset

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Correct answers: A, D, E