SALESFORCE-MAPS-PROFESSIONAL Exam Details

  • Exam Code
    :SALESFORCE-MAPS-PROFESSIONAL
  • Exam Name
    :Salesforce Maps Accredited Professional
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :100 Q&As
  • Last Updated
    :Jul 12, 2026

Salesforce SALESFORCE-MAPS-PROFESSIONAL Online Questions & Answers

  • Question 1:

    Alpine Energy has two teams that visit the same set of accounts, Sales Reps and Merchandisers. Sales Reps prefer to visit their accounts in the afternoon and Merchandisers prefer the morning. How should the admin configure Maps Advanced Visit Windows to meet this requirement?

    A. Create two lookup fields on the Account object to the Visit Window object, one for Sales Rep Visit ?Windows and the other for Merchandiser Visit Windows.
    B. Create a Visit Window that reflects the preferred visit times for one team, then add a Temporary Visit Window for the second.
    C. A Routable record can only be assigned to one Visit Window.
    D. When creating a new Visit Window, ensure the "Visit Window 1" and"Visit Window 2" sections reflect the combined preferred visit times for each team.

  • Question 2:

    After a fresh Salesforce Maps installation in the client's org, the users are not able to plot more than 5000 recordson Desktop using their Account based marker layers. Which two options could be the cause of this behavior?

    A. The client is using a Professional edition Org which limits the number of records that can be ^ processed using API
    B. The user license needs tobe upgraded to Maps Advanced in order to see more than 5000 records
    C. Users are assigned to the Default Maps Permission group that has the Max Query Size defined to D 5000
    D. The filter conditions of the marker layer are limiting the number of recordsreturned

  • Question 3:

    A sales manager at Alpine Energy has reviewed and finalized their team's territories in Territory Planning. When the manager is ready to publish the final changes back to Salesforce Maps, they notice the Publish button is notactive. Only approvers are permitted to publish changes from Territory Planning to Salesforce Maps in Alpine Energy's org. What are the three possible reasons why the sales manager is unable to publish the alignment?

    A. The sales manager is listed as an approver for Alpine Energy.
    B. The sales manager only has Commenter access to the alignment.
    C. The alignment must be submitted for approval before publishing.
    D. The alignment must be approved before it can be published.
    E. The alignment has not been sharedwith an approver.

  • Question 4:

    When attempting to publish an alignment, several publish options are greyed out and inactive. What is the most likely causes of this?

    A. The options that are greyed out are not installed in the Salesforce instance.
    B. The alignment must be approved before it can be published.
    C. The user does not havethe correct permission to publish
    D. The alignment must be optimized prior to publishing.

  • Question 5:

    A client has configured their data set and alignment in Territory Planning; however, when they open the alignment, they see that no units are assigned to areas despite being assigned in Salesforce. Which two steps should a consultant take to troubleshoot the issue?

    A. Edit the data set, and see what field was used for Unit Assignment. Create a new alignment, and " use the correct matching logic for this field.
    B. Edit the data set, and seewhat field was used for Unit Id. Edit the alignment, and change matching " logic to match this field.
    C. Edit the data set, and what report and/or queries were used to create it. Double check that the ^ reports and/or queries return records when loggedin as the OAuth user.
    D. Edit the data set, and see what field was used for Unit Assignment. Edit the records in Salesforce to match the area names in Territory Planning.

  • Question 6:

    During an optimization, the limit areas by attribute option was used. After the optimization, leftover units were unassigned and no longer appear on the map. How can the user visualize the leftover units?

    A. The user mustopen the alignment using the "Include Unassigned Units" option
    B. A new alignment must be created in order to visualize these units
    C. A new data set must be created in order to view these units.
    D. Add the territory to which the leftover units wereassigned to the focus

  • Question 7:

    A client uses account owners as the primary method of territory assignment and has low influx of new accounts. The clients territories are not geographically contiguous. Which publish method should a Consultant recommend in Territory Planning?

    A. Publish to Salesforce Maps
    B. Publish to Salesforce Fields
    C. Publish to Enterprise Territory Management
    D. Publish to Field Service

  • Question 8:

    A user has reported to their Admin that they do not have the option to enable Live Location from the Salesforce Mapsmobile app settings page. What may be the problem?

    A. The user is not assigned to a Maps Permission Group with the Enable Live Mobile Tracking permission enabled
    B. A Maps Live loT Device record has not yet been created for the user's device
    C. The useris operating outside of normal hours specified in their associated Maps Live Working Hours record
    D. The user is not assigned to a Maps Permission Set with the Enable Live Mobile Tracking permission enabled

  • Question 9:

    Alpine Energy's internal project team has implemented Salesforce Maps in one of their sandboxes and is preparing for deployment to production. The team has identified a largenumber of marker layers, shape layers, and other configurations that need to be migrated. What are the two most important things for a Maps Administrator to consider when planning this deployment?

    A. The Maps Migration Utility Tool can be used to extract,prepare, and transfer Salesforce Maps data between organizations.
    B. Because Salesforce Maps data is stored on many custom objects, it should be recreated by hand in the destination org.
    C. Because Salesforce Maps is an installed package, its data and configurations can be moved via change sets.
    D. Because Salesforce Maps is an installed package, its data and configurations cannot be moved via change sets.

  • Question 10:

    An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?

    A. Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region
    B. Use Maps Clear coordinates action to clear coordinates and geocode records again
    C. Assess the quality and structure of the address information on the client's records
    D. Check the Permission set assignment configuration for Maps users

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