Salesforce Communications Cloud Accredited Professional (AP-203)

A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system.

How should the consultant solve this used case?

A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same.
what is the recommendation approach for an assets management strategy in this case?

UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.

Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?

What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system.

What should a consultant recommend to quickly integrate Airtalk's portal application with Mobitel's Communications Cloud?

UC have completed migration into developer org. Now they are using partial copy sandbox.

What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?

A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience.

What approach should a consultant take during planning to ensure optimal development and time to market?

What are the 3 keys inputs used by order management to determine the output of MACD order?

An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number.

Which object of communication data model should a consultant use to manage the life cycle of assets over a time?

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before.

Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?