Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 71:

  For each profile, you can set the hours when users can log in and the IP addresses from which they can log in.

  A. True
  B. False
  A. True

• Question 72:

  I can merge 3 records at a time in SFDC to clean up dupe.

  A. True
  B. False
  A. True

• Question 73:

  A particular role needs edit on contacts, view, edit and delete on contracts and only view on accounts. Where can the administrator make the change?

  A. User record
  B. Profile
  C. Organization wide default
  D. Sharing role
  E. Public group
  B. Profile

• Question 74:

  Which will appear on your pipeline report?

  A. Leads
  B. Opportunities
  C. Accounts
  B. Opportunities

• Question 75:

  Why would you use early triggers?

  A. To escalate a case according to a time zone
  B. To allow notification before a case actually escalates
  C. To escalate any case within a period
  D. To send an auto response email to customers
  B. To allow notification before a case actually escalates

• Question 76:

  Ursa Major Solar wants to know which of its marketing efforts are helping the team win opportunities. What should an administrator configure to provide these insights?

  A. Campaign Influence
  B. List Email Activities
  C. Map Custom Lead Fields
  D. Campaign Hierarchy
  A. Campaign Influence

• Question 77:

  Ursa Major Solar's administrator created a new account record type, but when marketing users are creating new account records, they are unable to choose the new record type. What are two potential causes of this issue? (Choose two.)

  A. The record type is disassociated from the page layout.
  B. The record type is disabled on the marketing user profile.
  C. The record type default setting is disabled.
  D. The record type is deactivated.
  B. The record type is disabled on the marketing user profile.
  D. The record type is deactivated.

• Question 78:

  Which are true about Email to Salesforce Enhancements after Spring 11 release?

  A. You can now choose whether you'd like all emails to be sent to My Unresolved Items so you can manually assign them to related records or whether you'd like us to first try to automatically assign them.
  B. Is now available in all editions except contact manager and group.
  C. You can now choose whether you'd like emails we couldn't automatically assign to be sent to My Unresolved Items.
  D. These enhancements will automatically apply without the need for setup.
  A. You can now choose whether you'd like all emails to be sent to My Unresolved Items so you can manually assign them to related records or whether you'd like us to first try to automatically assign them.
  C. You can now choose whether you'd like emails we couldn't automatically assign to be sent to My Unresolved Items.

• Question 79:

  When you transfer an Account which of the following objects are automatically transferred?

  A. Contacts (on business accounts only), attachments, open opportunities owned by the current account owner
  B. Contacts (on business accounts only), attachments, notes, open activities, open opportunities owned by the current account owner
  C. Attachments, notes, open activities, open opportunities owned by the current account owner
  D. Contacts (on business accounts only), attachments, notes, open activities
  B. Contacts (on business accounts only), attachments, notes, open activities, open opportunities owned by the current account owner

• Question 80:

  Which objects support business processes?

  A. Opportunities
  B. Leads
  C. Campaigns
  D. Accounts
  E. Solutions
  F. Cases
  G. Contacts
  A. Opportunities
  B. Leads
  E. Solutions
  F. Cases