Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 31:

  What can an Administrator use to create different content pages for a FAQ and a Help Article for the support team?

  A. Knowledge article versions
  B. Knowledge data categories
  C. Knowledge article record types
  D. Knowledge article types
  B. Knowledge data categories

• Question 32:

  A user at Universal Containers left the company. The administrator needs to create a new user for their replacement, but they have assigned all available user licenses. What should the administrator do to free up a user license for the new user?

  A. Change the former user's record to the new user.
  B. Deactivate the former employees user record.
  C. Freeze the former employee's user record.
  D. Delete the former employee's user record.
  A. Change the former user's record to the new user.

• Question 33:

  Ursa Solar Major Is evaluating Salesforce for Its service team and would like to know what objects were available out of the box.

  Which three of the standard objects are available to an administrator considering a support use case?

  Choose 3 answers

  A. Contract
  B. Request
  C. Case
  D. Account
  E. Ticket
  A. Contract
  C. Case
  D. Account

• Question 34:

  The User Interface Settings can be adjusted for individual users.

  A. True
  B. False
  B. False

• Question 35:

  A company has a complicated Sales process regarding its opportunities. The company has three different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that line of business's industry and customers. For each line of business, there is a specific set of fields that Sales users should see and a different set of fields that Marketing users should see. allow should an Administrator configure Page Layouts and Record Types for the Opportunity object so that each team sees what it needs to see, without cluttered layouts containing unnecessary fields?

  A. Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).
  B. Create one Record Type with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).
  C. Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C) with six total Page Layouts, one for each Record Type.
  D. Create six Record Types (Sales Widget A, Sales Widget B. Sales Widget C. Marketing Widget A, Marketing Widget B, and Marketing Widget C) with one Page Layout.
  A. Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).

• Question 36:

  The administrator at Cloud Kicks has been told that users are unable to add repeating tasks in Salesforce. Which two solutions should the administrator use to ensure users are able to do this?

  Choose 2 answers

  A. Add Create Recurring Series of Tasks field on page layouts
  B. Turn on Task Notifications Service
  C. Disable Shared Activities
  D. Enable Creation of Recurring Tasks in Activity Settings
  A. Add Create Recurring Series of Tasks field on page layouts
  D. Enable Creation of Recurring Tasks in Activity Settings

• Question 37:

  You can create a Lookup Relationship to link an object with itself.

  A. True
  B. False
  A. True

• Question 38:

  Formatting of report is maintained when it is exported via Printable View?

  A. True
  B. False
  A. True

• Question 39:

  What profile permission is required for editing and deleting public tags?

  A. Tag Manager. Note: Tag Manager is enabled by default for the System Administrator profile.
  A. Tag Manager. Note: Tag Manager is enabled by default for the System Administrator profile.

• Question 40:

  YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?

  A. They will not be able to complete the installation process as they have reached the maximum number of custom tabs
  B. They will not be able to complete the installation process as they have reached the maximum number of custom objects
  C. The installation will succeed
  D. The installation will succeed, but only the reports,
  A. They will not be able to complete the installation process as they have reached the maximum number of custom tabs