Salesforce Salesforce Certified Administrator SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 21:

  Ursa Major Solar placed a time-dependent action in the workflow queue when the record was created.

  What are two situations that will cause this action to be removed from the queue? (Choose two.)

  A. If the action is deleted from the workflow queue

  B. If another record triggers the same workflow rule

  C. If the record no longer matches the rule criteria

  D. If a validation rule is triggered for the record

  Correct Answer: AC

• Question 22:

  What are two considerations for sharing email template folders? (Choose two.)

  A. Sharing on Lightning email templates in inherited from the folder it is in.

  B. Sharing a folder shares all subfolders in that folder.

  C. Subfolders are shared separately from the parent folder.

  D. Lightning email templates support packaging.

  Correct Answer: AB

• Question 23:

  What are two considerations for the Org Recycle Bin? (Choose two.)

  A. You can restore reports and dashboards.

  B. Deleted records remain in the recycle bin for 15 days.

  C. Records are permanently deleted when using the "Delete" button.

  D. Records in the Recycle Bin count against your org's storage usage.

  Correct Answer: AB

• Question 24:

  Users at Universal Containers need the ability to save email templates in the following folder:

  "Unified Public Email Templates"

  Currently, users are unable to do so.

  Which action should a System Administrator take to allow users to save emails to this folder?

  A. Navigate to the profile of each user and check the box for Manage Public Templates.

  B. Navigate to the email templates and manually share each with the specific users.

  C. Navigate to the email templates and manually share each with the Profile of the specific users.

  D. Navigate to the user record and check the box for Manage Public Templates.

  Correct Answer: C

• Question 25:

  Ursa Major Solar utilizes Accounts in its Sales process; however, not all users have access to them. New users require Read access to Accounts. Additionally, four new users require Edit access.

  What should an Administrator do to configure access for the new users?

  A. Configure a profile to grant Account View access and a Permission Set to grant Account Edit access to specific users.

  B. Configure a profile to grant Account Edit access and a Permission Set to restrict Read access to specific users.

  C. Configure a sharing rule for Account View access and another sharing rule for Edit access to specific users.

  D. Configure a Permission Set to grant Account Edit access to specific users and modify the Standard User profile.

  Correct Answer: D

• Question 26:

  Which two objects can an Administrator customize the Stage Setup Flow? (Choose two.)

  A. Leads

  B. Opportunities

  C. Campaigns

  D. Campaign Members

  Correct Answer: AB

• Question 27:

  What are two ways to customize basic Salesforce Reports using Lightning Experience? (Choose two.)

  A. By adding a chart

  B. By adding a filter

  C. By adding a Lightning Component

  D. By adding links to external pages

  Correct Answer: AB

• Question 28:

  At Universal Containers, a user's department determines which fields the user can see and edit on Opportunities. For example, users on the Sales team can edit all fields on the Opportunity, while users on the Support team have read-only access to these fields.

  In which location is field-level security controlled for users on these teams?

  A. Role

  B. Sharing Rules

  C. Profile

  D. Public Groups

  Correct Answer: C

• Question 29:

  Ursa Major Solar has the following environment and requirements:

  A new custom object named Regulations is a child of the Account object.

  All users need the ability to view Regulations when viewing Accounts with the Sales Account Page Layout.

  How should a Salesforce Administrator provide access to Regulations on the Sales Account Page Layout?

  A. By adding a new custom link for Regulations to the Sales Account Page Layout

  B. By adding a new section for Regulations to the Sales Account Page Layout

  C. By adding a new related list for Regulations to the Sales Account Page Layout

  D. By adding a new action for Regulations to the Sales Account Page Layout

  Correct Answer: C

• Question 30:

  Ursa Major Solar's administrator created a new account record type, but when marketing users are creating new account records, they are unable to choose the new record type.

  What are two potential causes of this issue? (Choose two.)

  A. The record type is disassociated from the page layout.

  B. The record type is disabled on the marketing user profile.

  C. The record type default setting is disabled.

  D. The record type is deactivated.

  Correct Answer: BD