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SALESFORCE-ASSOCIATE Real Exam Questions

Salesforce Certified Associate

122 questions available · Page 1 of 13

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Question 1 Single choice

A marketing manager wants to make the Reason Lost field required on the opportunity when he stage is changed to Closed Lost.

What should the salesforce associate do to enforce this requirement?

  1. A

    Make the field required on the page layout.

  2. B

    Create a validation rule on the Opportunity object.

  3. C

    Make the field universally required.

Show answer and explanation

Correct answer: B

Question 2 Single choice

Two users in the same opportunity record are seeing different fields.

What is the reason for this?

  1. A

    The missing fields are marked as hidden in Object Manager.

  2. B

    The users are assigned different profiles and page layouts.

  3. C

    The users have been configured with different Locales.

Show answer and explanation

Correct answer: B

Question 3 Single choice

A Salesforce associate is working from a custom Contact list view and noticed key information is missing.

What should they do to add the missing information?

  1. A

    Edit sharing settings

  2. B

    Select Fields to Display

  3. C

    Edit list filters

Show answer and explanation

Correct answer: B

Question 4 Single choice

A Salesforce associate is preparing for a sales call and needs to review a specific report.

What is the most efficient way to navigate there?

  1. A

    Use the search bar in All Reports

  2. B

    Use the Global search bar

  3. C

    Use the search bar in All Folders

Show answer and explanation

Correct answer: B

Question 5 Single choice

An online retail company uses Sales Cloud and Marketing Cloud. The company's Salesforce associate needs help while working in Marketing Cloud and wants to hear other Salesforce professionals' opinions.
They would like to post a question that anyone around the globe who is familiar with Salesforce can answer.

Which resource should they use?

  1. A

    Trailblazer Community

  2. B

    Trailhead Academy

  3. C

    Salesforce Help

Show answer and explanation

Correct answer: A

Question 6 Single choice

Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations:

1. Adding tabs
2. Hiding components
3. Making fields conditionally visible

Where should GCC's Salesforce associate go to draft these changes for review?

  1. A

    Lightning App Builder

  2. B

    Record Types

  3. C

    Page Layouts

Show answer and explanation

Correct answer: A

Question 7 Single choice

Get Cloudy Consulting (GCC) wants to ensure the Annual Revenue field is a positive amount and does not exceed $100.

What should GCC use to ensure to opportunities meet these standards?

  1. A

    Validation Rules

  2. B

    Assignment Rules

  3. C

    Default Values

Show answer and explanation

Correct answer: A

Question 8 Single choice

A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.

To which object should they add this record?

  1. A

    Accounts

  2. B

    Leads

  3. C

    Contacts

Show answer and explanation

Correct answer: C

Question 9 Single choice

A Salesforce user met with the new Director of IT for their customer, Northern Trail Outfitters (NTO).

Where should the user add the new Director's information into Salesforce?

  1. A

    Accounts

  2. B

    Contacts

  3. C

    Leads

Show answer and explanation

Correct answer: B

Question 10 Single choice

Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact.

Which contact record component must be present so users can see this?

  1. A

    Activity Capture

  2. B

    Salesforce Inbox

  3. C

    Activities Timeline

Show answer and explanation

Correct answer: C