Salesforce SALESFORCE-ASSOCIATE Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-ASSOCIATE Online Questions & Answers

• Question 1:

  Which Trailhead feature should Get Cloudy Consulting use to create a custom teaming path for its employees?

  A. Projects
  B. Trail mixes
  C. Modules
  B. Trail mixes

• Question 2:

  An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers. Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?

  A. CRM Analytics
  B. Experience
  C. Cloud Sales Cloud
  B. Experience

• Question 3:

  Get Cloud Consulting (GCC) currently uses separate platform for marketing sales, commerce, service, and information technology. As GCC continues to grow, it decides to move all departments onto Salesforce. What would provide GCC the most benefit by mobbing to the Salesforce Platform?

  A. Salesforce increases security by only requiring employees to remember one password.
  B. Salesforce saves companies money by eliminating the need to purchase licenses for multiple systems.
  C. Salesforce provides a complete view of a company's customers on one unified platform.
  C. Salesforce provides a complete view of a company's customers on one unified platform.

• Question 4:

  How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

  A. Change the permissions so they can only see records from the specific city.
  B. Clone the list view with a new name, and filter by the specific c
  C. Build a private report for contacts that is filtered by the specific city.
  B. Clone the list view with a new name, and filter by the specific c

• Question 5:

  A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page. What should the user do to simplify the page to see only what they want?

  A. Collapse detail sections.
  B. Remove activities.
  C. Change page layout assignment.
  A. Collapse detail sections.

• Question 6:

  An employee at Get Consulting recently changed their name and received a new username. Where should these changes be updated?

  A. Contact Record page
  B. User Record page from Setup
  C. User profile page
  B. User Record page from Setup

• Question 7:

  Which tool creates a visual representation of objects and their relationships?

  A. App Launcher
  B. Object Manager
  C. Schema Builder
  C. Schema Builder

• Question 8:

  Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?

  A. Business Analyst
  B. User Experience Designer
  C. Platform Developer
  A. Business Analyst

• Question 9:

  A Salesforce associate tries to create a new user in a sandbox using Astroゞetdoudy.org as the username and it fails. What is the problem with creating the Astro3getcloudy.org' username?

  A. Salesforce usernames must include the user s full name and be formatted like an email address.
  B. Salesforce usernames must be unique across all Salesforce orgs and that one is already in use.
  C. Salesforce usernames must be formatted like an email address with.com at the end.
  B. Salesforce usernames must be unique across all Salesforce orgs and that one is already in use.

• Question 10:

  Get Cloudy Consulting (GCC) wants to build one dashboard for Leads and Opportunities. GCC want the data to be displayed based on the logged-in user's security setting. Which type of dashboard should this be?

  A. Static
  B. Dynamic
  C. Standard
  B. Dynamic