AHIMA AHIMA Certifications RHIA Questions & Answers

• Question 41:

  A clerk's work performance has diminished dramatically during the past 2 weeks. supervisor initiates a discussion with the clerk, during which the clerk reveals that he rece accepted that he has an alcohol addiction. The clerk states an intention to quit d completely. The supervisor should

  A. terminate the clerk if it can be proved alcohol was used on the job.

  B. suspend the clerk if alcohol has diminished the clerk's job performance.

  C. give the clerk a leave of absence until these problems can be resolved.

  D. refer the clerk to the facility's Employee Assistance Program.

  Correct Answer: D

• Question 42:

  Postage charges in the Health Information Department have increased during the last qua The department director has seen metered envelopes in the mail bin that do not appear to those used for departmental business. The best course of action for the director would be to

  A. remove the postage meter from the department.

  B. keep a watchful eye on the meter and who uses it.

  C. issue employee warnings at the next departmental meeting.

  D. assign responsibility for the postage meter to one employee.

  Correct Answer: D

• Question 43:

  Now that the EHR has been fully implemented, you are ready to move old records to base storage. You are ordering shelving for those old paper files. You have 18,000 records, they average three per filing inch. The shelf units you have selected have six shelves that will hold 34 in per shelf. You will have to plan for a 20% expansion rate to accommodate miscellaneous pa records over the next 10 years. How many shelving units should you order?

  A. 30

  B. 31

  C. 35

  D. 36

  Correct Answer: D

• Question 44:

  The coding supervisor tends to deal with issues as they come up, prioritizing only w problems are pressing or appear to be important to upper management. This crisis manager particularly weak in which management function?

  A. planning

  B. organizing

  C. controlling

  D. budgeting

  Correct Answer: A

• Question 45:

  As a new HIM manager, you recognize that employee development is a necessary investment the longterm survival and growth of the organization. Your goal is to design and implement staff development program for your employees, so one of your first steps is to

  A. implement training programs that emphasize teamwork.

  B. establish a budget for all hospital employee training.

  C. survey the HIM employees to assess their need for new skills or knowledge.

  D. establish HIPAA training programs hospital-wide.

  Correct Answer: C

• Question 46:

  The performance standard for coders is 28--33 workload units per day. Workload units are calculated as follows: Inpatient record = 1 workload unit Outpatient surgical procedure records = 0.75 workload units Outpatient observation/ emergency records = 0.50 workload units One week's productivity information is listed below What percentage of the coders is meeting the productivity standards?

  

  A. 100%

  B. 75%

  C. 50%

  D. 25%

  Correct Answer: A

• Question 47:

  You stop by an office to meet a friend for lunch. Looking on the desk, you see the grid below: Your friend is trying to

  

  A. plan a conversion.

  B. design a system.

  C. analyze a workflow.

  D. make a decision.

  Correct Answer: D

• Question 48:

  As your meeting with the clerical staff on the stat report continues, one clerk suggests a reason for the delays is a lack of training concerning the nature of stat reports. On the cause effect diagram, this would most appropriately be listed under

  A. personnel.

  B. equipment.

  C. materials.

  D. methods.

  Correct Answer: A

• Question 49:

  The emergency department staff has complained that the clerical staff in your depart delaying stat reports. You decide to meet with your staff and develop a cause and effect DIAGRAM to determine possible reasons for the delay. You have explained the issue to your staff and set up a blank cause and effect diagram. The next step is to

  A. discuss the importance of prompt delivery of stat reports.

  B. determine whether there are internal conflicts in the area.

  C. brainstorm possible reasons for delays in delivering the reports.

  D. design a new system that will support prompt report delivery.

  Correct Answer: C

• Question 50:

  A supervisor reviews a job to determine the required content, skills, knowledge, abilities, responsibilities for the position. The tasks are grouped and lines of responsibility and au are defined. The supervisor is writing a job

  A. description.

  B. analysis.

  C. process.

  D. detail.

  Correct Answer: A