Megan is the new Director of Health Information at Blue Ridge Rehabilitation Associates, a large multi-specialty clinic. Her initial assessment of the department's functioning is that there is considerable duplication of effort. To collect information on the systems used in the current functions and to analyze and improve the process, she chose to use a
A. work process flowchart.
B. systems diagram.
C. decision tree.
D. Pareto chart.
Which of the following would NOT be a scientific method of establishing standards?
A. stopwatch studies
B. work sampling
C. personal experience
D. time-log studies
Roberta Little Eagle is the new HIM supervisor at a large South Dakota reservation clinic. In order to become familiar with the specific steps currently used in record processing, she uses which graphic tool?
A. force field analysis
B. histogram
C. fishbone analysis
D. flowchart
The project definition justifies the need for the new project. What would you expect to see in the project justification?
A. project scope, resources needed, and amount of time required
B. project scope, resources needed, and developing the solution
C. resources needed, amount of time required, and preparing supporting documentation for the system chosen
D. amount of time required, alternative analysis, and implementation review
Beth Huber, Director of Health Information, has been selected to participate in a strategic planning retreat for her health system. In preparation, she refreshes her understanding of strategic planning. Which of the following will likely be included in the retreat?
A. improvement of existing programs and services
B. opportunities to review internal structures and systems
C. enhancing customer and patient satisfaction
D. focus on the organization's fit with the external environment
Kim Khoury is planning a luncheon for the team members and stakeholders on the CPOE implementation to celebrate reaching a major milestone. Which of the following is true?
A. Acknowledging accomplishments and milestones motivates teams.
B. Budgets rarely permit these extra expenses.
C. Celebrations are only appropriate at the close of a project.
D. Professionals are self-motivated, making celebrations unnecessary.
The department director is responsible for budget following costs would be out of the director's control?
A. equipment purchases
B. fringe benefit cost per employee
C. supply requisitions
D. overtime authorizations
New equipment has just been purchased for a Health Information Services Department. Prior its arrival and placement in the department, it is important for the manager to adhere to the and regulations governed by
A. FDA
B. OSHA
C. CMS
D. SSA
The best source for obtaining data for a job analysis is the
A. department director.
B. supervisor of the job.
C. the person who performs the job.
D. procedures manual.
John Doe is an information specialist in the Department of Information Technology. He has been asked to assist with the Joint Commission survey process, which accounts for approximately 75% of his time. He also receives project assignments supervisor, as well as the overall project manager. relationship?
A. functional
B. parallel
C. matrix
D. divisional
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