Scrum Scrum Certifications PSM-II Questions & Answers

• Question 151:

  During the implementation of an item in the Sprint Backlog, a conflict arises between team members about what work is needed to make the item `done'. Some say it is a part of the Definition of Done and others say it isn't. Steven, the Scrum Master, observes a debate forming and members beginning to take sides.

  What is the best action for Steven to take?

  A. Bring the Development Team members together and interpret the Definition of Done for them so that there are no future conflicts on interpretation.

  B. Immediately end the discussion before it becomes worse. Make the decision on what work is needed to make the item `done' and teach the team about the importance of avoiding conflicts.

  C. Facilitate a session with all members on the Scrum Team to help them resolve the conflict, refine the Definition of Done, and become effective again. Tell the team that conflicts are a natural occurrence and coach them on the value of resolving conflicts.

  D. Bring the Product Owner to the discussion and have him/her decide the work needed to make the item `done.' It is the Product Owner's responsibility to manage the Development Team members.

  Correct Answer: C

  The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps the Scrum Team understand which of their interactions are helpful and which are not. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.

• Question 152:

  During Sprint Planning, the Definition of Done will help the Development Team forecast the amount of work, selected from the Product Backlog, deemed feasible to make `done' by the end of the Sprint.

  Which two items best describes what `done' means? (Choose two.)

  A. All the work needed to prepare the Increment for User Acceptance Testing.

  B. All the work needed to prepare the Increment for Integration Testing.

  C. Having an Increment of working software that is potentially releasable to the end users.

  D. All the work performed as defined in the Definition of Done.

  E. All the work completed within the current skills and expertise in the Development Team.

  Correct Answer: CD

  When a Product Backlog item or an Increment is described as `Done', everyone must understand what `Done' means. Although this may vary significantly per Scrum Team, members must have a shared understanding of what it means for work to be complete, to ensure transparency. This is the Definition of Done for the Scrum Team and is used to assess when work is complete on the product Increment. The purpose of each Sprint is to deliver Increments of potentially releasable functionality that adhere to the Scrum Team's current Definition of Done.

• Question 153:

  The three pillars of empirical process control consist of:

  A. Planning, Inspection, Adaptation

  B. Inspection, Transparency, Adaptation

  C. Planning, Demonstration, Retrospective

  D. Respect For People, Kaizen, Eliminating Waste

  Correct Answer: B

  These three pillars uphold every implementation of the empirical process control. Without them, Scrum cannot be implemented as intended.

• Question 154:

  Steven, a Scrum Master, is approached by the Development Team members complaining that one of the senior engineers is using too much time during the Daily Scrums to share technical solutions. Which are the best two actions for Steven to take? (Choose two.)

  A. Coach the Development Team to help them find a way to solve the problem, and for them to take ownership of the solution.

  B. Contact the team member's direct manager and to resolve this problem.

  C. Suggest that the team members timebox the amount of time each person can speak at the Daily Scrum to a maximum of two minutes.

  D. Suggest using a token to limit who is allowed to speak during the Daily Scrum.

  E. Speak with the person privately and coach him on the purpose of the Daily Scrum.

  Correct Answer: AE

  The Scrum Master serves the Development Team in several ways, including: Coaching the Development Team in self-organization and cross-functionality; Facilitating Scrum events as requested or needed.

  It is the Scrum Master's responsibility to teach the Scrum Team the value and objective of each Scrum event in order to help them maximize the benefits of each event in accordance to the Scrum values and theory.

• Question 155:

  Peter, a Project Manager, has raised concerns about your Scrum Team's productivity and progress towards the objectives. Which is the best way to respond to Peter's concerns?

  A. Share the Product Backlog, the projections towards the release dates and ensure that Peter has access.

  B. Show the Profit and Loss (PandL) report.

  C. Share the current impediments.

  D. Share the last stakeholder status report prepared by the Scrum Master.

  Correct Answer: A

  One of the key pillars that support the empirical process control is Transparency. Transparency will help manage stakeholder expectations and allow the teams to effectively adapt if and when needed.

• Question 156:

  Doing your best and helping other Scrum Team members demonstrates which of the following?

  A. Value of Commitment

  B. Increased Revenue

  C. Increased Profit

  D. Maximizing utilization

  E. High Performance

  Correct Answer: A

  People personally commit to achieving the goals of the Scrum Team by doing their best and helping others.

• Question 157:

  Scrum is based on which of the following?

  A. Defined process.

  B. Complex process.

  C. Empiricism.

  D. Hybrid model

  Correct Answer: C

  Scrum addresses complex problems in complex environments and asserts that knowledge comes from experience and making decisions based on what is known. What is known can only be discovered in hindsight.

• Question 158:

  Stakeholders are only allowed to meet with the Scrum Team at Sprint Review.

  A. True

  B. False

  Correct Answer: B

  Getting feedback from Stakeholders is a crucial activity in Scrum. Working with stakeholders frequently ensures the team to focus on the right things to build. Although it is required to have Stakeholders at Sprint Review, they can also engage with the Scrum Team during Product Backlog Refinement, Sprint Planning or during the Sprint if the Scrum Team requires it.

• Question 159:

  Which Scrum Value is impacted by trust?

  A. Respect

  B. Courage

  C. Commitment

  D. Openness

  E. Focus

  F. All of the above

  Correct Answer: F

  Without trust, team members will have difficulties acting and behaving in the ways that reflect the Scrum values and how effective they apply empiricism.

• Question 160:

  In order to start the first Sprint, Scrum only requires a Product Owner with enough ideas, a Development Team to execute on those ideas, and a Scrum Master to guide the process.

  A. True

  B. False

  Correct Answer: A

  In complex domains, you are only able to know the outcomes in hindsight. Empiricism, from which Scrum was founded on, asserts that knowledge comes from experience and making decisions based on what is known. New knowledge will emerge as work is being done.