Which 2 statements should be recorded under the Business options heading?
A. Produce a promotional calendar as a free Christmas gift to current and prospective customers.
B. Use a professional photographer to create the photographs for the calendar.
C. Create the photographs for the calendar internally.
D. Outsource the creation of the calendar to a professional marketing company.
E. Do nothing.
Which 2 statements should be recorded under the Reasons heading?
A. The Marketing department believes that sending a promotional calendar to current and prospective customers will increase orders by at least 10%.
B. 10% of customers have not re-ordered in this financial year.
C. 1,500 orders are expected, each with an average profit of ?k.
D. The Marketing department believes that the effect of a good company image, portrayed by a successful calendar, will last into a second year.
E. MNO Manufacturing is experiencing a fall in orders due in part to the increased marketing activities of its competitors.
Which 2 statements should be recorded under the Timescale heading?
A. The contract with the selected service provider will be agreed during stage 3.
B. The expected benefits will be calculated over 10 years from completion of the project.
C. If more MFH divisions are added to the scope of the services to be outsourced, the project timescale will be extended and the realization of benefits will be delayed.
D. The expected benefits should start to be realized as soon as the outsourced services become operational at the end of stage 4.
E. The transfer of equipment and staff is estimated to take six weeks.
Which 2 statements should be recorded under the Major risks heading?
A. Due to market conditions a suitable service provider may not be found, possibly leading to premature closure of the project.
B. Owing to employment contract changes staff may resist outsourcing, which would make it difficult to transfer staff to the selected service provider.
C. MFH's operations may be reduced and the 1a-year contract may not achieve its estimated value of ?0m, which would reduce the service provider's profit.
D. The initial estimates, taken from the feasibility study report, indicate that the project will take two years to complete, which means that the business problems would remain for this period.
E. The management stages recommended by the consultants may not be appropriate, resulting in confusion in planning.
Which 2 statements should be recorded under the Expected dis-benefits heading?
A. An investment of ?.5m is required.
B. Staff morale will be negatively affected.
C. The project will take two years to deliver.
D. Staff may lose the opportunity to work in Information Technology.
E. MFH will lose direct control over the outsourced business functions.
Which 2 statements should be recorded under the Expected benefits heading?
A. The 10-year outsourcing contract, at current prices, will be worth ?0m.
B. Outsourcing would allow MFH to take advantage of the best services the outsourcing industry has to offer.
C. The total expected savings over 10 years, at current prices, is ?0m.
D. The 10-year outsourcing contract will enable MFH to stabilize costs at agreed levels.
E. The confirmed cost of the Outsourcing project is ?.5m, but with considerable savings over 10 years.
Which 2 statements should be recorded under the Business options heading?
A. The re-engineering of selected business functions would not provide the required outcome.
B. The lack of up-to-date technology in MFH means a re-engineering of existing services will not necessarily deliver the performance improvements required.
C. Use external consultants to provide guidance on the detailed design of the outsourced services.
D. Set up a PRINCE2 project to deliver the outsourced services.
E. Review a list of service providers to determine a short-list of possible service providers.
Which 2 statements should be recorded under the Reasons heading?
A. The lack of up-to-date technology in MFH means a re-engineering of existing services will not necessarily deliver the performance improvements required.
B. Providing re-engineered services in-house will remove the need to transfer staff to a service provider.
C. The Ministry of Food Hygiene (MFH) needs to deal with the increasing pressure to cut costs and better manage supplier's performance.
D. Relocating staff to the selected service provider's premises will mean that no property transfer is required.
E. The inadequate controls, outdated standards and outdated technology must be addressed.
Which 2 statements explain why Central Records should be appointed as Project Support for this project?
A. They control the receipt, identification, versions, storage and issue of all project products within the company's projects.
B. They already exist within the organization and have been with the company for many years.
C. They will ensure compliance with all company policies and procedures.
D. They perform a quality assurance function across all projects.
E. They have knowledge of the organizational standards that will be applicable to the project.
Which 2 statements explain why the Sales Manager should be appointed as User Assurance for this project?
A. He joined the company last year with huge enthusiasm and is keen to increase sales.
B. He can provide an evaluation of the potential impact the calendar will have on sales.
C. He is able to advise on suitable stakeholder engagement of current and prospective customers.
D. He would like to move into the Marketing department in the future and sees this as an opportunity to work closely with the Marketing Director.
E. He can resolve any conflict in requirements between the Sales department and the Marketing department.
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