Towards the end of stage 2, the stage 3 plan is being prepared. This includes the work required to promote the new courses to other training companies. In addition to the current ways of marketing the courses, the Sales Director wants to
advertise in trade magazines. The likely costs involved and the opportunities it may bring have been identified.
As part of the `update the project plan' activity, what should the project manager be responsible for?
A. Creating time and cost tolerances for the delivery of the magazine advertisements.
B. Creating the product description, with detailed quality criteria, for the magazine advertisements.
C. Recording the effect of implementing the magazine advertisements on the overall time and cost of the project.
D. Recording changes to ABC Company risk appetite as a result of using the magazine advertisements.
MANAGING A STAGE BOUNDARY
The ABC Company trainers have been accredited and the course booking procedures have been amended. The `managing a stage boundary' process is taking place at the end of stage 3.
Which activity should occur during the `update the business case' activity?
A. Update the overall plan with the time and cost taken to develop the `e-learning course' and `amended course booking procedures'
B. Break the `planned pilot courses' down into component products in order to identify the work required to deliver them.
C. Review whether the possible sales of the training course to external companies are likely to cover the project costs.
D. Review whether a new team manager should be appointed to lead the delivery of the pilot courses during stage 4.
The project is now closed. The expected increase in revenue is not being achieved. It has been agreed with the team manager for the `marketing materials' that additional marketing activities will be undertaken to achieve the expected
increase in revenue.
Who should be responsible for monitoring the results of the marketing activities, and why?
A. Senior user, because this person is responsible for realizing the benefits post-project.
B. Senior user, because this person is responsible for specifying the desired from the project.
C. The team manager for the `marketing materials', because this person has the skills to demonstrate that the activities are effective.
D. The team manager for the `marketing materials', because the project board is disbanded at the end of the project.
During stage 4, a work package was authorized for the `delivered pilot courses' to be completed by the end of week 2. The `finalized materials' work package will start in week 3. Both work packages have zero tolerances, and finalizing the
materials is dependent on feedback from the pilot courses.
During week 1, there were some problems with the pilot courses, so at the start of week 2 the team manager rescheduled the courses to week 3, and reported this in the weekly checkpoint report as the end of week 2.
Should the team manager have reported this delay previously as an issue, and why?
A. Yes, because the work package to deliver the pilot courses was forecast to exceed its time tolerance.
B. Yes, because a team manager should not change the scheduled order of a work package.
C. No, because the checkpoint report for week 1 should include information on any issues that occurred.
D. No, because the feedback from the rescheduled courses can be used in week 4 to finalize the materials.
Based on lessons from previous projects that used the ABC Company standard development model, the project board has set low cost and time tolerances for stage 2. As a result, the project manager plans to set very low tolerances for time
and cost for all work packages to be carried out during stage 2.
Is this an appropriate application of the `manage by exception' principle, and why?
A. Yes, because the project manager should set tolerance equally for all work packages in a stage.
B. Yes, because setting appropriate tolerances for work packages will help keep the stage within tolerances.
C. No, because tolerances set by the project manager should be the same as those set by the project board.
D. No, because the project manager should divide the stage tolerances between the team managers.
Which 2 statements correctly define a Business Case risk which should be recorded under the Major risks heading?
A. Operational costs will increase as a result of the recruitment campaign.
B. The prepared calendar pack is to be delivered to the printers by the first week in December.
C. If the calendar quality is poor customers will not use it, creating the reverse effect and reducing orders further.
D. If any competitors launch a calendar at the same time this will reduce the impact of the MNO calendar and benefits will be reduced.
E. Staff morale will improve as a result of the promotional calendar.
Which 2 statements should be recorded under the Costs heading?
A. The MNO marketing budget this year is ?20k.
B. The project will be funded from the business marketing budget
C. 10 further orders with an average profit of ?k will deliver a benefit of ?0k in the first year.
D. The new company logo is estimated to cost ?k.
E. Project costs are estimated to be a total of ?6.5k.
Which 2 statements should be recorded under the Timescale heading?
A. Benefits will be lost if the project is not completed on time.
B. A recruitment campaign to fill the existing staff vacancies will need to take place in the next 12 months.
C. Additional 10% increase in orders in year two.
D. The prepared calendar pack must be delivered by the first week in December.
E. The print company requires a 2 week notification period of the calendar pack delivery.
Which 2 statements should be recorded under the Expected dis-benefits heading?
A. A high quality, glossy product will involve additional costs.
B. Individuals in the engineering team who are not selected to appear in the calendar photographs will become de-motivated.
C. The calendar may not result in the expected 10% increase in orders.
D. Because the Calendar project is a priority for the MNO Manufacturing Company, the delivery of other projects within the Marketing department will be delayed.
E. The calendar may not result in the 10 further orders from the list of prospective customers in 12 months.
Which 2 statements should be recorded under the Expected benefits heading?
A. Increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months.
B. It will be similar to calendars sent out in previous years
C. The Marketing department believes that the benefits of a good company image, as portrayed by a successful calendar, will last into a second year and bring the same increase in orders.
D. The calendar will contain photos of both staff and company products.
E. The Marketing department want a very high quality, glossy product as they believe this will be more appealing to customers.
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