Microsoft Microsoft Certified: Power Platform Solution Architect Expert PL-600 Questions & Answers

• Question 131:

  HOTSPOT

  You need to design tables for the solution.

  What should you recommend? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Virtual Table

  A virtual table is a custom table in Microsoft Dataverse that has columns containing data from an external data source. Virtual tables appear in your app to users as regular table rows, but contain data that is sourced from an external

  database, such as an Azure SQL Database. Rows based on virtual tables are available in all clients including custom clients developed using the Dataverse web services.

  Scenario:

  First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.

  The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information.

  The solution must provide a worker appointment booking system that can access worker historical job placement data.

  First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.

  Box 2: Lookup (N:1)

  Each worker can have many security clearances, so need a 1:N relationship.

  Scenario: The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency.

  Reference:

  https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-virtual-entities

  https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships

• Question 132:

  HOTSPOT

  You need to recommend methods to resolve the organization's issues.

  What should you recommend? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Add users to Microsoft 365.

  Scenario: Users cannot view Power BI reports within the Power Platform apps.

  Issue: The people you share with may see a locked tile in a dashboard, or a "Permission required" message when they try to view a report.

  Solution: You need to grant them permission to the underlying dataset.

  Go to the All or the Datasets + dataflows tab in your content list.

  Select More options (...) next to a dataset, then select Manage permissions.

  Select Add user.

  Enter the full email addresses for individuals, distribution groups, or security groups.

  Select Grant access.

  Box 2: Configure an on-premises data gateway.

  Scenario: The company plans to reference historical data in the [on-premises] existing system. The records held in these systems will not be migrated to the new solution except for medication information.

  The on-premises data gateway acts as a bridge to provide quick and secure data transfer between on-premises data (data that isn't in the cloud) and several Microsoft cloud services. These cloud services include Power BI, PowerApps,

  Power Automate, Azure Analysis Services, and Azure Logic Apps. By using a gateway, organizations can keep databases and other data sources on their on-premises networks, yet securely use that on-premises data in cloud services.

  Reference:

  https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-troubleshoot-sharing

  https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem

  https://docs.microsoft.com/en-us/powerapps/maker/data-platform/use-powerapps-checker

• Question 133:

  HOTSPOT

  You need to recommend solutions for the organization's technical challenges.

  What should you recommend? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Power Automate

  Self-service purchase is available for Power Platform (Power BI, Power Apps, and Power Automate), Project, and Visio.

  Box 2: Azure Active Directory B2B

  Scenario: First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies.

  Azure Active Directory (Azure AD) business-to-business (B2B) collaboration is a feature within External Identities that lets you invite guest users to collaborate with your organization. With B2B collaboration, you can securely share your

  company's applications and services with guest users from any other organization, while maintaining control over your own corporate data. Work safely and securely with external partners, large or small, even if they don't have Azure AD or an

  IT department. A simple invitation and redemption process lets partners use their own credentials to access your company's resources.

  Note, Scenario:

  Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data.

  User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access.

  Box 3: Dynamics 365 Field Service

  Dynamics 365 Field Service functionality include:

  An interactive schedule board helps dispatchers assign work orders to the best resources based on location, availability, skill set, priority, and more. This is done via a manual drag-and-drop method, a semi-automated scheduling assistant, or

  fully automated with Resource Scheduling Optimization.

  The schedule board displays each resource--whether an employee, contractor, or equipment--and their scheduled work orders. Resources and their assigned jobs are also displayed on a map along with routes and traffic patterns in real time.

  Reference:

  https://docs.microsoft.com/en-us/microsoft-365/commerce/subscriptions/self-service-purchase-faq

  https://docs.microsoft.com/en-us/azure/active-directory/external-identities/what-is-b2b

  https://docs.microsoft.com/en-us/dynamics365/field-service/overview

• Question 134:

  DRAG DROP

  You need to recommend a solution for integrating luggage information.

  What should you recommend? To answer, drag the appropriate types to the correct tables. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Luggage: Custom activity table

  An activity can be thought of as any action for which an entry can be made on a calendar. An activity has time dimensions (start time, stop time, due date, and duration) that help determine when the action occurred or will occur. Activities also

  contain data that helps determine what action the activity represents, for example, subject and description.

  Passenger: Customer table

  The account and contact tables in Microsoft Dataverse are essential for identifying and managing customers, selling products and services, and providing superior service to the customers. A customer address table is used to store address

  and shipping information for a customer.

  Scenario: The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.

  Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.

  Incorrect Answers:

  A virtual table is a custom table in Dataverse that has columns containing data from an external data source. Virtual tables appear in your app to users as regular table rows, but contain data that is sourced from an external database

  dynamically at runtime, such as an Azure SQL Database.

• Question 135:

  DRAG DROP

  You need to propose a solution for form requirements.

  What should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Field controls

  You must standardize the format used by agents to enter customer phone numbers.

  Box 2: Workflow

  Log issues as cases. The case form must show variable sections based on the case type.

• Question 136:

  DRAG DROP

  You need to recommend solutions to meet the organization's communication needs.

  What should you recommend? To answer, drag the appropriate technologies to the correct groups of users. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view

  content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Microsoft Teams

  First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases.

  Microsoft Teams key capabilities:

  1.

  Connected

  2.

  Secure

  3.

  Managed

  4.

  Collaborative and productive

  Box 2: Microsoft 365 Business Voice

  Workers must be able to communicate in near real-time with worker support agents.

  Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's a replacement for traditional telephony providers and in-house phone systems that

  can be difficult and costly to manage.

  Reference:

  https://docs.microsoft.com/en-us/microsoft-365/solutions/empower-people-to-work-remotely

  https://docs.microsoft.com/en-us/microsoftteams/business-voice/whats-business-voice

• Question 137:

  DRAG DROP

  You need to recommend the appropriate messaging channel solutions for the organization.

  What should you recommend? To answer, drag the appropriate messaging options to the correct user types. Each messaging option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point. Select and Place:

  

  Correct Answer:

  

  Box 1: Omnichannel for Customer Service dashboard

  Scenario: Workers must be able to communicate in near real-time with worker support agents.

  The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.

  If you choose to expand your customer service offering to provide chat and channels, the Customer Service workspace seamlessly adjusts to support managing conversations as well.

  Note: As an agent with the Customer Service Representative security role, when you open Customer Service workspace, you start on the Customer Service Agent Dashboard unless your administrator has changed the default view. This

  dashboard shows you your active cases, cases you can work in queues you are assigned to, and your open activities. You can open existing cases and activities or begin working new cases from the queues you are assigned to and create

  activities.

  Box 2: Dynamics 365 Customer Service

  Scenario: First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.

  Reference:

  https://docs.microsoft.com/en-us/dynamics365/customer-service/csw-overview

• Question 138:

  DRAG DROP

  You need to recommend methods for assigning security to each group of users.

  The customer provides the following requirements:

  1.

  Customers need the ability to submit a case through an online portal.

  2.

  Portal must handle 75 concurrent users submitting cases.

  3.

  Service data must be retained for at least six years.

  You need to determine which requirements are functional or non-functional.

  Which requirements are functional or non-functional? To answer, drag the appropriate types to the correct requirements. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll

  to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Functional

  Functional requirements describe what the solution needs to do or its behaviors.

  Box 2: Non-functional

  Non-functional requirements commonly describe non-behavior aspects of the solution such as performance requirements.

  Box 3: Non-functional

  Examples of common non-functional requirement types include:

  1.

  Availability

  2.

  Compliance/regulatory

  3.

  Data retention/residency

  4.

  Performance (response time, and so on)

  5.

  Privacy

  6.

  Recovery time

  7.

  Security

  8.

  Scalability

  Reference: https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements

  https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements