CompTIA PK0-005 Online Practice Questions and Exam Preparation

CompTIA PK0-005 Online Questions & Answers

• Question 81:

  A project manager has decided to make a scope change in the SOW. Which of the following should the project manager do first in the process?

  A. Discuss with a team lead.
  B. Move to the next step in the process.
  C. Communicate with the project sponsor.
  D. Have a meeting with the human resources department.
  C. Communicate with the project sponsor.

• Question 82:

  During online, collaborative meeting sessions, a project team is consistently in consensus, which is causing a creativity roadblock. Which of the following can the facilitator do to minimize this issue?

  A. Enable chat.
  B. Distribute surveys.
  C. Meet face to face.
  D. Use a whiteboard.
  D. Use a whiteboard.

• Question 83:

  Two project members keep missing recurring meetings due to the meetings taking place when the members are not at work.

  Which of the following types of communication barriers does this describe?

  A. Geographical
  B. Language
  C. Technological
  D. Cultural difference
  A. Geographical

• Question 84:

  A development team, which is working on a software project demonstrates software functionality 10 project stakeholder a week before the implementation date. Several stakeholders comment that the software does not meet the

  communicated expectations.

  Which of the following tools should the project manager use to validate the functionality?

  A. Project status report
  B. Requirements Traceability Matrix
  C. Detect log
  D. Signed project charter
  E. Work breakdown structure
  A. Project status report

  ---

  Explanation

• Question 85:

  A new project manager takes over a project midway through the schedule. Which of the following should the project manager do first before continuing the project?

  A. Access project artifacts.
  B. Arrange a brainstorming session.
  C. Conduct a kickoff meeting.
  D. Establish communication channels.
  A. Access project artifacts.

  ---

  Explanation

  The first priority for a PM inheriting a project midstream is to access and review the existing project artifacts--the documented "source of truth" that shows what was approved, what has changed, current status, and remaining work. CompTIA Project+ emphasizes maintaining project documentation and artifacts, and it explicitly includes "Review existing artifacts" as a key activity as a PM gets oriented to the project context.

  By reviewing artifacts (charter, scope baseline/WBS or backlog, schedule, budget, risk register, issue log, change control log, stakeholder list, communication plan, testing/quality plans, and current reports), the PM can quickly understand: current phase, constraints, commitments, open risks/issues, and what decisions have already been made.

  That enables accurate next actions and prevents contradictory communication or rework.

  A brainstorming session (B) is not the best "first" step without understanding current constraints and decisions. A kickoff meeting (C) is typically for initiation; mid-project, the PM may run a transition meeting later, but only after reviewing the facts. Establishing communication channels (D) is important, but you can't communicate effectively until you know the baseline status and existing governance approach-- information found in the artifacts.

• Question 86:

  A data center is under construction, and the project manager wants to address the risks related to physical injuries. Which of the following is the best risk response method for this scenario?

  A. Avoid injuries by using robots to perform tasks.
  B. Transfer risk to an insurance company.
  C. Mitigate risk by training the construction workers.
  D. Accept the risks inherent to construction.
  C. Mitigate risk by training the construction workers.

  ---

  Explanation

• Question 87:

  Which of the following items must be protected as Pll? (Select TWO).

  A. Job title
  B. Home address
  C. Work phone number
  D. Time zone
  E. Date of birth
  F. Blood type
  B. Home address
  E. Date of birth

  ---

  Explanation

  Home address and date of birth must be protected as personally identifiable information (PII). PII is any information that can be used to identify, contact, or locate an individual person, either alone or in combination with other sources. PII can include information such as name, email address, phone number, social security number, passport number, driver's license number, bank account number, credit card number, biometric data, medical records, etc. PII must be protected from unauthorized access, use, disclosure, modification, or destruction to prevent identity theft, fraud, or other malicious activities that may harm the individual's privacy or security.

• Question 88:

  Following the approval of a change by the CCB, which of the following should a project manager consider next when deploying a new networking device into an existing production environment?

  A. Maintenance window
  B. Risk assessment
  C. Operational security
  D. Validation check
  A. Maintenance window

  ---

  Explanation

  A maintenance window is a predefined period of time during which planned changes or updates can be performed on a system or network with minimal impact on the users or business operations. A project manager should consider the maintenance window next when deploying a new networking device into an existing production environment, as it will help to reduce the risk of downtime, disruption, or errors. A maintenance window should be scheduled in advance, communicated to the stakeholders, and aligned with the change management plan.

• Question 89:

  Two project team members are assigned to set up new work areas and are disagreeing about the placement of hardware and peripherals at the end users' desks. The requirements do not specify where to place the items, just what is needed in each space. Which of the following should the project manager do to resolve the conflict?

  A. Send out a survey to the potential end users to gather information about the best functional setup for work productivity.
  B. Provide clear instructions based on personal preference and aesthetics for setup of the work areas.
  C. Explain to team members that the placement of the items is not too important, as long as everything is connected and working.
  D. Facilitate a meeting between team members to review the pros and cons of the different configurations so as to encourage an amicable solution.
  D. Facilitate a meeting between team members to review the pros and cons of the different configurations so as to encourage an amicable solution.

  ---

  Explanation

  This answer is based on the best practice of conflict resolution in project management, which is to use a collaborative or problem-solving approach that seeks a win- win outcome for all parties involved. By facilitating a meeting, the project manager can help the team members communicate effectively, understand each other's perspectives, and find a mutually acceptable solution that meets the project requirements. This way, the project manager can also maintain team morale and cohesion, and avoid imposing a decision that may cause resentment or dissatisfaction among the team members.

  References: CompTIA Project+ Certification Study Guide4, CompTIA Project+ Certification Exam Objectives5, How Do You Handle Conflict in Project Management? 7 Strategies for Conflict Resolution in Project Management, The Conflict Resolution Skills Every Project Manager Needs

• Question 90:

  A new stakeholder has joined a project and has a different vision of the scope. The sponsor is requiring the project manager to provide a document in which the initial scope of the project is defined. Which of the following should the project manager do next to clarify the differences?

  A. Create a new project management plan.
  B. Collect all project meeting minutes.
  C. Perform project scope management.
  D. Review the project charter.
  D. Review the project charter.

  ---

  Explanation

  The sponsor wants the document where the initial scope is defined, and the best place to confirm that baseline is the project charter. The charter authorizes the project and typically includes the high-level purpose, objectives, high-level scope, key stakeholders, and success criteria. CompTIA Project+ emphasizes reviewing and using existing project artifacts to maintain alignment; when a stakeholder's view of scope differs, the PM should first reference the authoritative initiation artifact that establishes the original agreement.

  Creating a new project management plan (A) is premature and could worsen confusion if the baseline is not reconfirmed. Meeting minutes (B) can provide context, but they are not the formal scope authorization document the sponsor is asking for. "Perform project scope management" (C) is important as an ongoing process, but the question is asking what to do next to clarify differences and provide the initial scope document--reviewing the charter is the fastest and most correct step.

  After reviewing the charter, the PM can facilitate alignment with the new stakeholder, and if scope truly needs to change, route it through formal change control and update scope artifacts accordingly.