The ruleset list for an application consists of the following rulesets, ordered from highest to lowest:
SelfService:01-01 TGB-HR:01-01 TGB:01-01
A rule with an Apply to: class of TGB-HR-SelfService-Work-TimeOff references a rule named ConfirmationRequest. The four instances of ConfirmationRequest in the rules cache are shown in the following table.
Which is chosen during rule resolution?
A. TGB-HR-SelfService-Work-TimeOff .ConfirmationRequest (SelfService:01-01-01) B. TGB .ConfirmationRequest (TGB:01-01-02) C. TGB-HR-SelfService-Work .ConfirmationRequest (SelfService:01-01-01) D. TGB-HR-5elfService-Work-TimeOff .ConfirmationRequest (SelfService:01-01-02)
C. TGB-HR-SelfService-Work .ConfirmationRequest (SelfService:01-01-01)
Explanation
Rule resolution in Pega follows the "Rule Resolution" algorithm, which will look for the rule that best matches the class hierarchy and the ruleset list. In this scenario, the rule that matches the Apply to: class of TGB-HR-SelfService-Work-TimeOff and is in the highest listed ruleset that is available (SelfService) will be selected.
References: Pega SSA course materials on rule resolution.
Question 22:
As a best practice, in which situation do you configure a keyed data page?
A. A long list of images that often changes B. A long list of vehicle parts that rarely changes C. A short list of emojis that often changes D. A short list of delivery options that rarely changes
B. A long list of vehicle parts that rarely changes
Explanation
A keyed data page is best used for data that does not change frequently and can be retrieved by a unique key. A long list of vehicle parts that rarely changes fits this criterion because the data can be cached and doesn't require frequent updates, optimizing performance.
References: Pega Platform Help - Data Pages.
Question 23:
A hospital uses a Patient visit case type to track Emergency Room (ER) visits. The case type can create Lab analysis and Diagnostic imaging child cases. While the child cases are active, the attending doctor must be able to update the Patient visit case with notes.
Which two configurations, when performed together, allow a doctor to update the parent case while staff work on the respective child cases? (Choose Two)
A. Configure the Patient visit case type to allow multiple users. B. Configure the Lab analysis and Diagnostic imaging case types to allow other users to open the parent C. case type. D. Configure the Lab analysis and Diagnostic imaging case types to allow one user. E. Configure the Patient visit case type to allow one user.
A. Configure the Patient visit case type to allow multiple users. B. Configure the Lab analysis and Diagnostic imaging case types to allow other users to open the parent
Explanation
To enable the attending doctor to update the Patient visit case while the Lab analysis and Diagnostic imaging child cases are active, the following configurations are necessary:
A: Configuring the Patient visit case type to allow multiple users ensures that more than one user can work on the case simultaneously, which would allow the doctor to update the case with notes even while the child cases are in progress.
B: Configuring the Lab analysis and Diagnostic imaging case types to allow other users to open the parent case type ensures that opening the child cases does not lock the parent case, allowing the doctor to make updates concurrently.
References: Pega official documentation on case type configuration and locking strategies.
Question 24:
A flow action calls a pre-processing data transform to initiate values. There are several flow actions available for the assignment. You want to make sure that the values are only initiated once for each flow action. How do you implement a solution?
A. Add logic to the pre-processing data transform to test if values were already initiated. B. Do nothing. The pre-processing data transform is only called once for each assignment. C. Make sure that the flow action does not have the highest likelihood since it will always be invoked. D. Configure the data transform as post-processing instead of pre-processing.
A. Add logic to the pre-processing data transform to test if values were already initiated.
Explanation
To ensure that the values are only initiated once for each flow action, add logic to the pre-processing data transform to test if the values were already initiated (A). This logic can prevent the reinitialization of values that have already been set, allowing the pre-processing to only set default values when they are not present, avoiding any unwanted overwrites or duplications of effort.
References: Pega Community documentation on data transforms and flow action pre-processing.
Question 25:
An assignment service-level agreement (SLA) is configured with the following details:
1. Initial urgency: 15
2. Assignment ready: Timed delay of 2 hours
3. Goal: 1 hour and increase urgency by 10
4. Deadline: 2 hours and increase urgency by 15
5. Passed deadline: 1 hour, increase urgency by 10, and limit events to 10
Assuming no other urgency adjustments, what is the assignment urgency 4.5 hours after the case reaches the assignment?
A. 40 B. 60 C. 25 D. 50
B. 60
Explanation
At 4.5 hours after the case reaches the assignment, the SLA would have passed the goal and deadline, and entered the passed deadline period. The initial urgency is 15, the goal adds 10 (total 25), and the deadline adds 15 (total 40). After the passed deadline, the urgency increases by 10 every hour up to a limit of 10 events. By 4.5 hours, there would have been two passed deadline events, adding 20 to the urgency, leading to a total urgency of 60.
References: Pega Platform Help - Service Level Agreements.
Question 26:
What is the purpose of the Policy Verification landing page when configuring a security solution in Pega Platform?
A. To test if a user has the required access to a case B. To manually authenticate a specific user on an integrated external database C. To test if a user's channel-specific password meets defined property requirements D. To configure mapping of access control attributes
A. To test if a user has the required access to a case
Explanation
The purpose of the Policy Verification landing page in Pega Platform is to test if a user has the required access to a case (A). This tool allows administrators and developers to verify access control policies by simulating how the policies would apply to different users, ensuring that the security configurations align with the application's requirements and that users have appropriate access levels to cases and data.
References: Pega Community documentation on security policies and Policy Verification tool.
Question 27:
As a best practice, in which situation do you use a keyed data page?
A. A user selects an emoji from a short list that updates often. B. A user selects a replacement part from a long list that seldom changes. C. A user selects a delivery option from a short list that rarely changes. D. A user selects an image from a long list that updates often.
B. A user selects a replacement part from a long list that seldom changes.
Explanation
A keyed data page is best used when a user selects a replacement part from a long list that seldom changes (B). Keyed data pages are designed to efficiently manage large amounts of data that do not change frequently by loading data specific to a key (like a part ID). This improves performance by caching the data and reducing the need to frequently query the source system for the same data.
References: Pega Community documentation on data pages and caching strategies
Question 28:
When deploying mashup code in a webpage, which option is necessary to ensure that Pega Platform accepts incoming requests?
A. Ensure the host is configured to support HTTPS. B. Establish a private tunnel from the host to Pega Platform. C. Enable authentication policies on Pega Platform. D. Add the host URL in the Pega application.
D. Add the host URL in the Pega application.
Explanation
When deploying mashup code in a webpage, it is necessary to add the host URL in the Pega application to ensure that Pega Platform accepts incoming requests. This is part of configuring the trusted origins within the application's settings.
References: Pega official documentation on Pega Web Mashup deployment and configuration.
Question 29:
A chemical supplier processes thousands of online orders each day. The supplier provides a material safety data sheet (MSDS) for each of the 100+ cleaning products in stock. When buyers select an item to order, the application displays the MSDS. The MSDS rarely changes.
Which of the following options ensures the MSDS is up to date when an order is created?
A. Create a keyed data page with the MSDS for each cleaning product. B. Create a parameterized data page that loads a new MSDS for each product. C. Create a data page that contains the MSDS for each cleaning product. D. Configure a keyed data page that allows multiple pages for each key.
D. Configure a keyed data page that allows multiple pages for each key.
Explanation
Since the MSDS rarely changes, a keyed data page that allows multiple pages for each key is the most efficient. This configuration enables the data page to hold the MSDS for each product, identified by a unique key (e.g., the product ID), in
memory for quick retrieval without the need to reload the data frequently.
References: Pega Platform Help - Data Pages.
Question 30:
You are updating a system of record using a SOAP connector. If the system of record is unavailable, you want to retry after an hour. If it is still unavailable after an hour, a notification should be sent to a system administrator.
How do you implement this requirement?
A. Implement the logic in the data page's response data transform. B. Implement the logic in the connector's error handler flow. C. Customize the standard pxErrorHandlingTemplate data transform. D. Use a transition condition in the activity step invoking the connector.
B. Implement the logic in the connector's error handler flow.
Explanation
To handle the unavailability of a system of record when using a SOAP connector, the most effective approach is to implement the retry logic in the connector's error handler flow. This flow can be configured to wait for a specified duration (in this case, an hour) before retrying the connection. If the system remains unavailable after the retry, the flow can then proceed to send a notification to the system administrator. This approach encapsulates the error handling logic within the connector's flow, making it reusable and maintainable.
References: Pega Community documentation on connector error handling and SOAP connectors.
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