Pegasystems PEGACPSSA23V1 Online Practice Questions and Exam Preparation

Pegasystems PEGACPSSA23V1 Online Questions & Answers

• Question 141:

  An assignment service-level agreement (SLA) is configured with the following details:

  Initial urgency: 20 Assignment ready: Timed delay of 1 hour Goal: 5 hours and increase urgency by 10 Deadline: 8 hours and increase urgency by 20 Passed deadline: 2 hours, increase urgency by 20, and limit events to 5 Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

  A. 100
  B. 90
  C. 130
  D. 70
  B. 90

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  Explanation

  Sixteen hours after the case reaches the assignment, the assignment urgency is calculated as follows: Initial urgency (20) + Urgency after goal (10) + Urgency after deadline (20) + Urgency after passing the deadline (2 hours passed, urgency increases by 20, and this event repeats for the limit of 5 times, so 20x5=100). Adding these together: 20 + 10 + 20 + 100 = 150. However, since none of the options matches this calculation, there might be an error in the given options or a misinterpretation of the question. Based on the provided options, 90 would be the closest, indicating a possible oversight in the question.

  References: Pega official documentation on Service Level Agreements (SLAs) and urgency calculations.

• Question 142:

  A company with multiple applications spanning different business units wants to send a standard confirmation email to customers whenever a case is created. Which is the appropriate layer of the Enterprise Class Structure (ECS) for the email correspondence?

  A. Unit
  B. Organization
  C. Implementation
  D. Division
  B. Organization

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  Explanation

  In Pega's Enterprise Class Structure (ECS), standard functionalities that are shared across multiple applications within an organization, such as sending a confirmation email, should be placed at the Organization layer. This allows for

  reusability and standardization across various implementations within the organization.

  References:

  Pega best practices for class design and ECS.

• Question 143:

  A view has a part number field that requires the first two characters are letters, and the last four are digits (for example, AB1234). How do you ensure that the correct pattern is entered when the user exits the field?

  A. Configure a validate rule on the flow action to validate the field with boolean logic.
  B. Configure an edit validate rule and call it from a validate rule in the relevant flow action.
  C. Configure an edit validate rule and reference it from the property rule for the field.
  D. Configure a validate rule to use input-qualified validation configuration.
  C. Configure an edit validate rule and reference it from the property rule for the field.

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  Explanation

  To ensure that the correct pattern is entered for a part number field, configure an edit validate rule and reference it from the property rule for the field. The edit validate rule can be set up to check that the first two characters are letters and the last four are digits.

  References: Pega official documentation on property rules and edit validate rules.

• Question 144:

  Which action can a Declare OnChange rule perform when a specified property changes?

  A. Suspend the current work object
  B. Execute a data transform
  C. Update an activity
  D. Specify which flow action to run
  A. Suspend the current work object

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  Explanation

  A Declare OnChange rule is designed to perform an action when a specified property changes. The action that a Declare OnChange rule can perform includes executing a data transform, which allows for the automated update of properties when a change is detected in the specified property.

  References: Pega official documentation on Declare OnChange rules.