Pegasystems PEGACPDC74V1 Online Practice Questions and Exam Preparation

Pegasystems PEGACPDC74V1 Online Questions & Answers

• Question 41:

  Predictive Analytics is a ______________.

  A. real time predictive dashboard
  B. method of visualizing our data
  C. science concerned with finding repeatable patterns in data
  D. query, reporting and a search tool
  C. science concerned with finding repeatable patterns in data

• Question 42:

  What is a proposition in Pega Customer Decision HubTM?

  A. Customer facing action
  B. Treatment
  C. Offers for sales, cross sell, or retention
  D. Service or retention offer
  C. Offers for sales, cross sell, or retention

• Question 43:

  In the Next-Best-Action strategy, a Switch component can be used to switch ______________.

  A. between two customers within the same household
  B. between two different service propositions
  C. between a high value and low value customer
  D. off interaction history
  B. between two different service propositions

• Question 44:

  Which decision component is used to implement hard rules?

  A. Prioritize
  B. Adaptive Model
  C. Decision Table
  D. Eligibility
  D. Eligibility

• Question 45:

  To implement an eligibility criteria you use a ____________.

  A. Eligibility
  B. Segment
  C. Switch
  D. Proposition Filter
  D. Proposition Filter

• Question 46:

  What is the key characteristic that Next-Best-Action must consider to satisfy customer needs?

  A. Service
  B. Consistency
  C. Mobility
  D. Sociability
  B. Consistency

• Question 47:

  Which decision component enables you to use a PMML model?

  A. Predictive Model
  B. PMML Model
  C. Third-party Model
  D. Adaptive Model
  A. Predictive Model

• Question 48:

  Pega Adaptive Models ____________.

  A. involve a significant human effort to develop
  B. require historical data
  C. learn about customer behavior in real time
  D. can only be used in inbound channels
  C. learn about customer behavior in real time

• Question 49:

  One of the purposes of the Interaction History decision component is to _____________.

  A. capture all interactions with the customer
  B. verify is a customer is eligible for an offer
  C. determine if a proposition has been offered before
  D. retrieve all proposition properties
  C. determine if a proposition has been offered before

• Question 50:

  Through analysis of customer lifecycles, Next-Best-Action ____________.

  A. anticipates retention issues
  B. provides future sales reports
  C. provides fulfillment services
  D. identifies global sales targets
  A. anticipates retention issues