Complete the sentence. The IT4IT Reference Architecture is intended to help organizations ________________.
A. adapt to change without having to re-factor the IT management architecture
B. define, implement, and govern an innovative microservice-based architecture
C. implement web-scale and distributed computing
D. assess the maturity of their IT processes
UML is the Object Management Group Unified Modeling Language.
The IT4IT definition of the Service Lifecycle Data Object aligns with what UML concept?
A. Component
B. Class
C. Activity
D. Artifact
What is a benefit of implementing the Requirement to Deploy value stream for the business?
A. Improving the speed at which issues with a business service are identified, including proactive identification before impact is severe
B. Accelerate sourcing and delivery of applications through best practices such as re-use, automation, and collaboration
C. Accurate visibility of business and IT demand; re-balance IT investments between strategic and operational demand
D. Increased fulfillment efficiency and consistency through standard change deployment and automation
Which functional component within the Requirement to Deploy value stream produces the Logical Service Blueprint?
A. Build Package
B. Enterprise Architecture
C. Service Portfolio
D. Service Design
Which of the following key data objects is associated with the Service Portfolio functional component?
A. Service Contract
B. Conceptual Service
C. Portfolio Backlog Item
D. Scope Agreement
What does the Event data object represent?
A. A user inquiry to the Service Desk
B. An alert signifying a change of state of a monitored Configuration Item
C. An issue or flaw with delivered code or physical service blueprint
D. An interruption to normal service operations
Which value stream creates the Service Release Blueprint?
A. Strategy to Portfolio
B. Requirement to Deploy
C. Detect to Correct
D. Request to Fulfill
What is a benefit of implementing the Request to Fulfill value stream?
A. Ensuring that the service delivered actually performs as requested
B. Improved communication with business stakeholders through roadmaps
C. Improving the speed at which issues with a business service are identified
D. Increased cost optimization by cancelling subscriptions that are no longer used
What is the objective of the IT4IT Reference Architecture at Level 1?
A. To serve as a framework for building content views of the IT4IT Reference Architecture
B. To document the value streams in a vendor-specific representation
C. To provide a holistic model introducing the core terms and concepts
D. To communicate the Service Backbone concept
What functional component aggregates Catalog Composition items and external supplier catalogs into consumable Offers?
A. Offer Consumption
B. Fulfillment Execution
C. Catalog Composition
D. Offer Management
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