The Open Group OG0-061 Online Practice Questions and Exam Preparation

The Open Group OG0-061 Online Questions & Answers

• Question 21:

  What functional component has the objectives to solve severe repeating incidents, and to minimize the impact of incidents that cannot be prevented?

  A. Problem
  B. Event
  C. Diagnostics and Remediation
  D. Service Level
  A. Problem

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  The Problem functional component is responsible for managing the lifecycle of all Problems. The objectives of the Problem functional component are to solve severe/repeating Incidents, prevent Incidents from happening, and minimize the impact of Incidents that cannot be prevented. The Problem cause is not usually known at the time of the Problem data object instance creation, and the Problem functional component is responsible for the investigation. The Problem functional component also serves as the main exit point from the D2C Value Stream for the feedback information about IT services issues. The feedback is reported to the R2D Value Stream in the form of Defects and to the S2P Value Stream in the form of Portfolio Backlog Items (demand request).

  Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap08.html

• Question 22:

  What is a benefit of implementing the Requirement to Deploy value stream for the business?

  A. Improving the speed at which issues with a business service are identified, including proactive identification before impact is severe
  B. Accelerate sourcing and delivery of applications through best practices such as re-use, automation, and collaboration
  C. Accurate visibility of business and IT demand; re-balance IT investments between strategic and operational demand
  D. Increased fulfillment efficiency and consistency through standard change deployment and automation
  B. Accelerate sourcing and delivery of applications through best practices such as re-use, automation, and collaboration

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  Reference: https://pubs.opengroup.org/it4it/refarch20/chap06.html

• Question 23:

  What is the purpose of the Enterprise Architecture functional component?

  A. To log, maintain, and evaluate all demands coming into IT through a single funnel
  B. To manage creation, review, approval, and audit of all IT policies
  C. To create and manage long-term IT investment and the execution plan-of-action
  D. To manage the authoritative list of all IT investments
  B. To manage creation, review, approval, and audit of all IT policies

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  Reference: https://pubs.opengroup.org/it4it/refarch20/chap05.html#_Toc431202751

• Question 24:

  UML is the Object Management Group Unified Modeling Language.

  The IT4IT definition of the Service Lifecycle Data Object aligns with what UML concept?

  A. Component
  B. Class
  C. Activity
  D. Artifact
  D. Artifact

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  A service lifecycle data object (lifecycle data object) represents data (records, information, and so on) that annotate or model an aspect of a service being offered by IT. Data objects can take a digital or physical form and can be comprised of structured, semi-structured, or unstructured data. Our definition of service lifecycle data object is aligned contextually with the OMG definition of artifact. In UML, the OMG defines artifact as:

  "The specification of a physical piece of information that is used or produced by a software development process, or by deployment and operation of a system. Examples of artifacts include model files, source files, scripts, and binary executable files, a table in a database system, a development deliverable, or a word-processing document, a mail message."

  Reference: https://pubs.opengroup.org/it4it/refarch21/IT4ITv2.1.html

• Question 25:

  What is a goal of the Diagnostics and Remediation functional component?

  A. To design, create, and manage Service Contracts
  B. To aggregate Events
  C. To shorten Mean Time to Repair
  D. To manage the lifecycle of Requests for Change
  C. To shorten Mean Time to Repair

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  Reference: https://pubs.opengroup.org/it4it/refarch20/chap08.html#_Toc431202796

• Question 26:

  Complete the sentence. The IT4IT Reference Architecture is intended to help organizations ________________.

  A. adapt to change without having to re-factor the IT management architecture
  B. define, implement, and govern an innovative microservice-based architecture
  C. implement web-scale and distributed computing
  D. assess the maturity of their IT processes
  A. adapt to change without having to re-factor the IT management architecture

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  Reference: https://pubs.opengroup.org/it4it/refarch20/chap04.html

• Question 27:

  How does the IT4IT Reference Architecture use the value stream concept?

  A. As a way of grouping functionality to provide context for where value is being created and delivered
  B. To support predictable, sequential, waterfall approaches to IT service delivery
  C. As a macro-process and capability architecture to provide context for IT value delivery and operations
  D. In order to be compliant with the Value Chain concept of Michael Porter
  A. As a way of grouping functionality to provide context for where value is being created and delivered

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  Reference: https://www.joetheitguy.com/2017/05/17/it4it-101-new-approach-development-delivery/

• Question 28:

  What data object is associated with the Engagement Experience Portal?

  A. Shopping Cart
  B. Service Catalog Entry
  C. User Profile
  D. Offer
  D. Offer

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  Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap07.html

• Question 29:

  What does the IT4IT Information Model consist of?

  A. The Service Model and the Service Backbone
  B. Value streams and functional components
  C. Data objects and their relationships
  D. Capabilities and IT processes
  C. Data objects and their relationships

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  Reference: https://pubs.opengroup.org/it4it/refarch20/chap03.html

• Question 30:

  Which of the following key data objects is associated with the Service Portfolio functional component?

  A. Service Contract
  B. Conceptual Service
  C. Portfolio Backlog Item
  D. Scope Agreement
  B. Conceptual Service

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  Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap05.html (5.4.5)