Microsoft Microsoft Certifications MS-720 Questions & Answers

• Question 41:

  You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users.

  The users can place and receive PSTN calls.

  You need to create a new user policy to provide four-digit extension dialing for users to call analog endpoints that connect to the Session Border Controller (SBC).

  Which three actions should you perform? Each correct answer presents part of the solution.

  A. Create a trunk translation rule.

  B. Create an IP phone policy.

  C. Assign a dial plan to the users.

  D. Assign an IP phone policy to the users.

  E. Create a voice normalization rule.

  F. Create a tenant dial plan.

  Correct Answer: CEF

  Reference: https://docs.microsoft.com/en-us/microsoftteams/what-are-dial-plans https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans

• Question 42:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while

  others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

  Solution: You redirect calls for the call queue to a shared voicemail box.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: B

  Reference: https://www.orbid365.be/shared-voicemail-arrives-in-teams/

• Question 43:

  Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

  The help desk receives reports that several user phones fail to lock automatically after the timeout period.

  You need to verify whether the configuration profile is applied to the problematic phones.

  Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported phones, and review the Configuration profile column.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: A

• Question 44:

  You are migrating users from Microsoft Skype for Business to Microsoft Teams.

  You plan to create an auto attendant that can be used by all the users during the migration.

  You need to create the resource account for the auto attendant

  What should you use?

  A. the Resource accounts node in the Microsoft Teams admin center

  B. the Users node in the Microsoft 365 admin center

  C. the New-CsHybridApplicationEndpoint cmdlet

  D. the New-CsOnlineApplicationEndpoint cmdlet

  E. the New-CsOnlineApplicationlnstance cmdlet

  Correct Answer: A

• Question 45:

  You have a Microsoft Teams Phone deployment.

  You need to provide two users with the ability to share a single phone number for inbound and outbound calling.

  What are two ways to achieve the goal? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. call queues

  B. call forwarding

  C. group call pickup

  D. call delegation

  E. call park

  Correct Answer: AC

  Reference: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup

• Question 46:

  You port phone numbers from a legacy earner to Microsoft Teams Phone to use with Microsoft Teams Calling Plans.

  You attempt to assign a number to a resource account that will be used by an auto attendant, but the number does NOT appear on the list of available numbers.

  You need to ensure that you can assign the number to the resource account.

  What should you do?

  A. Submit a request to convert the number from a user number to a service number.

  B. Run the Set-CsOnlineApplicationlnstance cmdlet.

  C. Run the Set-CsTeamsUnassignedNumber Treatment cmdlet.

  D. Order a new number from Microsoft.

  Correct Answer: B

  Reference: https://docs.microsoft.com/en-us/powershell/module/skype/setcsonlineapplicationinstance?view=skype-ps

• Question 47:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while

  others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

  Solution: You configure the call queue to use a Microsoft 365 group.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: A

  Reference: https://www.orbid365.be/shared-voicemail-arrives-in-teams/

• Question 48:

  Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution.

  You plan to migrate all users to Microsoft Teams Calling Plans.

  You will decommission Skype for Business Server after the migration is complete.

  You need to ensure that all the users retain their current phone number once the migration is complete. The solution must minimize the downtime of PSTN features for each user.

  What should you do first?

  A. From the Microsoft 365 admin center, purchase Communications Credits for all the users.

  B. Schedule a port order for the phone numbers of all the users.

  C. From the Microsoft Teams admin center, order phone numbers for all the users.

  D. Migrate all the users to Teams.

  Correct Answer: B

  Reference: https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams

• Question 49:

  You are planning a Microsoft Teams Phone deployment that will use Direct Routing. You need to allow traffic from Microsoft 365 to a Session Border Controller (SBC). Which IP address ranges should you allow through the firewall?

  A. 132.245.0.0/16 and 40.104.0.0/15

  B. 10.10.0.0/24 and 10.11.0.0/24

  C. 8.8.8.8/32 and 4.4.2.2/32

  D. 52.112.0.0/14 and 52.120.0.0/14

  Correct Answer: D

  Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan

• Question 50:

  You have a Microsoft Teams Phone deployment that uses Direct Routing.

  You need to implement Local Media Optimization.

  In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.

  What should you do next?

  A. Define a voice route.

  B. Assign Session Border Controllers (SBCs) to sites.

  C. Create a trunk translation rule.

  D. Modify the default emergency calling policy

  Correct Answer: B

  Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization-configure