Microsoft MB6-897 Online Practice Questions and Exam Preparation

Microsoft MB6-897 Online Questions & Answers

• Question 31:

  Which two ways are sales orders created when you post a statement? Each correct answer presents a part of the solution.

  A. One sales order is created for all customer sales.
  B. One sales order is created for each customer sale.
  C. One sales order is created for each cash and carry sale.
  D. One sales order is created for all cash and carry sales.
  B. One sales order is created for each customer sale.
  D. One sales order is created for all cash and carry sales.

• Question 32:

  You are designing the receipt format for retail stores.

  You need to ensure that receipts display the store number, register number, and date.

  Which profile should you use?

  A. functionality profile
  B. receipt profile
  C. visual profile
  D. hardware profile
  B. receipt profile

• Question 33:

  On which two forms can you view the loyalty transactions for a store? Each correct answer presents a complete solution.

  A. Sales orders
  B. Retail store transactions
  C. Customer item statistics
  D. Loyalty programs
  B. Retail store transactions
  D. Loyalty programs

• Question 34:

  You start using the order holds for your store.

  What is the purpose of the minimum score parameter?

  A. determines when an order must be placed on a system fraud hold code
  B. qualifies an order for a hold score
  C. creates an override against the hold code
  D. clears the hold code for an order
  A. determines when an order must be placed on a system fraud hold code

• Question 35:

  Which three options can you configure on the Picking workbench form? Each correct answer presents a complete solution.

  A. price group
  B. line matching criteria
  C. group criteria
  D. item group
  E. order matching criteria
  B. line matching criteria
  C. group criteria
  E. order matching criteria

• Question 36:

  Which three activities occur when you perform a customer merge? Each correct answer presents a complete solution.

  A. Customer transactions remain on the same account.
  B. The new customer references the old customer.
  C. The old information is permanently deleted.
  D. When users search or select the old customer in the system, the new customer will automatically replace them.
  E. The old customer references the new customer.
  A. Customer transactions remain on the same account.
  D. When users search or select the old customer in the system, the new customer will automatically replace them.
  E. The old customer references the new customer.

• Question 37:

  You manage a chain of retail stores.

  A specific product is not available in one retail store.

  You need to ensure that employees can identify other stores where the product is available.

  To which type of group should you assign the retail stores?

  A. sales
  B. price
  C. store locator
  D. customer
  C. store locator

• Question 38:

  You need to create a customer return merchandise authorization using call center functionality.

  Under which circumstance will the customer receive the refund before the item is received into the warehouse.

  A. The item is going to be exchanged.
  B. The customer is on hold.
  C. The item is damaged.
  D. The customer is enabled for Advance credit.
  C. The item is damaged.
  D. The customer is enabled for Advance credit.

• Question 39:

  You create a new retail channel.

  You need to configure assortment and replenishment plans to use the retail channel.

  What should you do?

  A. Assign a catalog to your retail channel.
  B. Add the retail channel to the distribution schedule.
  C. Add the retail channel to an organization hierarchy.
  D. Include the retail store in the shared master data list.
  C. Add the retail channel to an organization hierarchy.

• Question 40:

  You create a new online channel.

  You need to create a category hierarchy for an online store product catalog.

  Which category hierarchy type should you use?

  A. retail channel navigation
  B. supplemental retail
  C. retail product
  D. retail vendor product
  A. retail channel navigation