Microsoft Fundamentals MB-920 Questions & Answers

• Question 21:

  A candle manufacturing company plans to use Dynamics 365 Supply Chain Management. The proportions of ingredients differ for each finished product.

  You need to recommend a manufacturing type for the company.

  Which type of manufacturing should the company implement?

  A. Process

  B. Lean

  C. Discrete

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/learn/modules/introduction-dynamics-365-supply-chain-management/9-manufacturing

• Question 22:

  A customer owes two vendors $500 each for services performed. The customer wants to post a lump sum of $1,000 to a bank to cover the payments. You need to be able to track vendor payments individually. Which feature should you recommend?

  A. Ledger setup

  B. Journal voucher

  C. Bank reconciliation

  Correct Answer: A

• Question 23:

  A company plans to implement Dynamics 365 Supply Chain Management.

  Which three actions can vendors perform? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Change the inventory cost of items.

  B. Submit invoices electronically.

  C. Create transfer orders.

  D. Approve purchase orders.

  E. Respond to a request for quote (RFQ).

  Correct Answer: BDE

  Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/procurement/vendor-collaboration-work-customers-dynamics-365-operations

• Question 24:

  A company uses Dynamics 365 Commerce to manage retail stores.

  You need to implement features to help the company prevent fraudulent activity.

  Which two features should you implement? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Asset management

  B. Purchase protection

  C. Cash and bank management

  D. Loss prevention

  Correct Answer: BD

  Reference: https://docs.microsoft.com/en-us/dynamics365/fraud-protection/loss-prevention-integration-with-commerce https://docs.microsoft.com/en-us/dynamics365/fraud-protection/purchase-protection

• Question 25:

  A company manufactures custom medications.

  You need to recommend a Dynamics 365 app that allows the company to manage the concentration of specific active ingredients, provide traceability of ingredients from supplier to customer, and substitute ingredients based on compound

  type.

  What should you recommend?

  A. Dynamics 365 Supply Chain Management

  B. Dynamics 365 Product Insights

  C. Dynamics 365 Customer Service

  D. Dynamics 365 Asset Management

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/learn/modules/introduction-dynamics-365-supply-chain-management/9-manufacturing

• Question 26:

  A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source. You need to ensure that you can support each type of sale. What should you recommend?

  A. case management and loyalty programs

  B. a mobile app and online sales

  C. a retail store, an online store, and a call center

  D. a mobile app and a credit card gateway

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/channel-setup-online

• Question 27:

  A company plans to implement a manufacturing solution that includes integrated rate shipping costs for distribution. You need to recommend a product to the company. What should you recommend?

  A. Dynamics 365 Sales

  B. Dynamics 365 Field Service

  C. Dynamics 365 Commerce

  D. Dynamics 365 Supply Chain Management

  Correct Answer: D

• Question 28:

  Which two modules are included in Dynamics 365 Supply Chain Management? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

  A. Product information management

  B. Project management and accounting

  C. Service hub

  D. Dynamics 365 Remote Assist

  E. Master planning

  Correct Answer: CE

• Question 29:

  A company implements Dynamics 365 Supply Chain Management. The company uses external vendors to produce some parts.

  You need to recommend actions to manage vendor operations.

  Which three actions should you recommend? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Update the status of production order operations that are subcontracted to Completed when the vendor's work is done.

  B. Create an operation for the subcontractor to track the progress of the vendor's work.

  C. Assign each operation in a production order to multiple vendors.

  D. Ensure that each production order relates to a single vendor.

  E. Automatically generate purchase orders for operations that you subcontract to a vendor.

  Correct Answer: BDE

  Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/production-control/subcontracting

• Question 30:

  An international hotel company implements Dynamics 365 Finance.

  You need to help the hotel company identify email integration capabilities.

  What are two valid use cases for sharing Dynamics 365 Finance documents with customers by using email integration? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. The company sends statements to customers based on request.

  B. Customers negotiate prices for hotel reservations with company agents by using their personal email addresses.

  C. A customer registers a complaint online regarding their stay at any of the company's hotels.

  D. The company emails invoices to customers after their hotel stay.

  Correct Answer: BD