Microsoft Fundamentals MB-910 Questions & Answers

• Question 21:

  HOTSPOT

  A customer purchases Microsoft 365 and Dynamics 365 Sales.

  For each of the following statements, select Yes if the statement is true. Otherwise, select No.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-microsoft-teams-dialer

  https://docs.microsoft.com/en-us/power-platform/admin/set-up-onenote-integration-in-dynamics-365

• Question 22:

  HOTSPOT

  A company plans to combine data from Dynamics 365 Customer Service with other Microsoft apps and services.

  For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/connect-environment

  https://docs.microsoft.com/en-us/powerapps/maker/data-platform/use-powerbi-dataverse

• Question 23:

  HOTSPOT

  A company uses Dynamics 365 Sales. The company plans to use SharePoint Online to manage documents.

  For each of the following statements, select Yeas if the statement is true. Otherwise, select No.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/set-up-dynamics-365-online-to-use-sharepoint-online

• Question 24:

  HOTSPOT

  A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:

  Monthly bookkeeping services that take four hours

  Yearly tax filings with variable hours that are based on a client's needs for one year

  Reimbursements for unplanned government filing fees

  You need to create opportunity rows.

  Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/basic-quote-lines#billing-types

• Question 25:

  HOTSPOT

  You are a project manager for a company that uses Dynamics 365 Project Operations.

  You need to determine whether a specific resource has availability to work on a project.

  For each of the following statements, select Yes if the statement is true. Otherwise, select No.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-book-resources-scheduleboard

  https://docs.microsoft.com/en-us/dynamics365/project-operations/resource-management/resource-reconciliation-overview

• Question 26:

  The CEO of a company asks you to provide basic reporting for Dynamics 365 Sales.

  The solution must have lists of records and visuals and must also support data from multiple, unrelated tables.

  You need to determine how to construct the report.

  What should you use?

  A. Microsoft Excel PivotTable

  B. Dynamic worksheet in Microsoft Excel

  C. Dashboard

  D. View

  Correct Answer: C

  Dashboards in Dynamics 365 Sales provide an overview of actionable business data that's viewable across the organization. Use dashboards to see important data at a glance.

  Dashboards use views, lists, and charts to bring data that's meaningful to you to one place.

  Reference:

  https://learn.microsoft.com/en-us/dynamics365/sales/dashboards

• Question 27:

  HOTSPOT

  A company uses Dynamics 365 Field Service. The company plans to use built-in scheduling functionality.

  For each of the following statements, select Yes if the statement is true. Otherwise, select No.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/schedule-with-travel-time

• Question 28:

  HOTSPOT

  You work for a home decorating company.

  You need to ensure that qualifying leads can become project-based opportunities.

  What should you do? To answer, select the appropriate option in the answer area.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/sales/manage-leads

• Question 29:

  HOTSPOT

  A company uses Dynamics 365 Field Service. The company manufactures and sells medical equipment to hospitals. The company also manufactures parts for all equipment they sell.

  You need to ensure that you can track equipment inspections, maintenance, and repairs. You must also be able to provide a replacement for faulty equipment that cannot be repaired on site.

  What should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/configure-set-up-customer-assets

  https://docs.microsoft.com/en-us/dynamics365/field-service/process-return

• Question 30:

  HOTSPOT

  A company plans to implement Dynamics 365 Field Service.

  For each of the following statements, select Yes if the statement is true. Otherwise, select No.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/inspections