Microsoft MB-240 Online Practice Questions and Exam Preparation

Microsoft MB-240 Online Questions & Answers

• Question 71:

  You are creating booking dates for a manufacturing customer based on agreements within the system.

  The customer is not able to generate the appropriate booking dates within the system.

  You need to ensure that booking dates are created for this customer.

  What should you do?

  A. Set Copy Incident Items to Agreement to Yes
  B. Ensure service tasks are set up on the booking
  C. Set Generate Agreement Invoices 7 Days in Advance
  D. Set Auto Generate Booking to Yes
  D. Set Auto Generate Booking to Yes

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  Explanation

• Question 72:

  You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule.

  You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services, when they should have them documented from the Agreement.

  Which two of the following should you troubleshoot? Each correct answer presents part of the solution.

  A. Incident Type contains appropriate Service Tasks, Products, and Services.
  B. Incident Type field "Copy Incident Items to Agreement" is marked "Yes".
  C. Agreement Booking Setup field "Auto Generate Work Order" is marked "Yes".
  D. Agreement Booking Setup contains appropriate Service Tasks, Products, and Services
  B. Incident Type field "Copy Incident Items to Agreement" is marked "Yes".
  D. Agreement Booking Setup contains appropriate Service Tasks, Products, and Services

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  Explanation

• Question 73:

  Your organization is planning to implement Microsoft Dynamics 365 Field Service mobile app based on the Microsoft Power Platform.

  You need to install this app on a mobile device and test it.

  What are the two prerequisites for installing the mobile app? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Ensure the minimum supported version of the Field Service solution is installed.
  B. Ensure the user is has the Field Service-Resource security role.
  C. Ensure the user is correctly set up in the Woodford solution.
  D. Ensure the user is assigned the appropriate Microsoft Power Apps license.
  A. Ensure the minimum supported version of the Field Service solution is installed.
  B. Ensure the user is has the Field Service-Resource security role.

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  Explanation

• Question 74:

  Your manager asks you to provide a report with a summary of work orders. You enable the Field Service historical analytics report.

  You need to identify the correct data refresh frequency.

  Which frequency applies?

  A. 8 hours
  B. 12 hours
  C. 24 hours
  D. 48 hours
  C. 24 hours

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  Explanation

• Question 75:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.

  One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However, this resource must be available to be scheduled for other accounts.

  Solution: You create a work rule with the Type set to Excluded Resources.

  Does this meet the goal?

  A. Yes
  B. No
  B. No

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  Explanation

• Question 76:

  During User Acceptance Testing, mobile technicians receive the message "Contact your administrator for access to your organization's mobile apps." when logging into the Dynamics 365 Field Service mobile app.

  You need to determine which areas to update within the mobile project, so that technicians can see the appropriate information.

  What is a possible way to troubleshoot the issue?

  A. Ensure you have the correct security role (Field Service - Offline Resource), and that the security role is assigned to the Dynamics 365 Field Service mobile app.
  B. Update the mobile offline profile to include the users that require access.
  C. Select the menu icon on the top left, and toggle Show non-production apps to Yes.
  D. Update the mobile offline profile to include the correct Field Service security roles.
  C. Select the menu icon on the top left, and toggle Show non-production apps to Yes.

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  Explanation

• Question 77:

  You are managing your organization's assets.

  You need to give your organization's technicians better visibility on their locations in order to reduce travel time and time spent searching for the asset when the technicians on site.

  How should you structure the system to manage this request?

  A. Attach a detailed map of the asset's location to the work order.
  B. Create a detailed service account tree.
  C. Create a custom entity to house asset location details.
  D. Attach a functional location to each asset.
  D. Attach a functional location to each asset.

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  Explanation

• Question 78:

  You are implementing Microsoft Dynamics 365 Field Service.

  Your organization is using the Dynamics 365 Field Service mobile app as a standalone application. There are no integrations planned for the first year. You realize all the products in the Main Warehouse have product inventory records, however, the quantity On Hand for all are set to 0.

  You need to update the quantity on hand of all the products within the Main Warehouse?

  What should you do?

  A. Navigate to the Product Inventory sub-area. Go to Product Inventory View and manually update the Quantity On Hand value for the products associated with the Main Warehouse.
  B. Import an updated product inventory file with the updated quantity On Hand value for the products associated with the Main Warehouse.
  C. Create an inventory adjustment and inventory adjustment product record for each product that requires an update within the Main Warehouse.
  D. Create an Inventory Transfer from an Adjustment Warehouse for the proper quantity On Hand value.
  C. Create an inventory adjustment and inventory adjustment product record for each product that requires an update within the Main Warehouse.

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  Explanation

• Question 79:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You are setting up assets for a customer.

  The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view. Solution: You define the Top-Level Asset with as many parent-child sub-assets as necessary, rolling up for viewing in a hierarchy.

  Does this meet the goal?

  A. Yes
  B. No
  B. No

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  Explanation

• Question 80:

  DRAG DROP

  Your client wants to build some workflows to automate certain approvals.

  You need to enable Microsoft Power Automate flows in the Microsoft Dynamics 365 Field Service settings.

  Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  

  Explanation

  Explanation/Reference: