The "5 Why" technique helps to identify the root cause of a problem.
A. True
B. False
A change in the quality level from 3 to 4-sigma represents a 5-fold improvement
A. True
B. False
3.4 defects per million opportunities can occur with a quality level of 5 sigma but with a smaller mean shift than 1.5 times the standard deviation.
A. True
B. False
The Leadership level professionals who plans and oversees Six Sigma initiatives are called:
A. Yellow Belts
B. Green Belts
C. Champions
D. Black Belts
Six Sigma should be focused on:
A. Customer Satisfaction
B. Government Satisfaction
C. Employee Satisfaction
D. Supplier Satisfaction
"dpmo" denotes defects per million occurrences.
A. True
B. False
Six Sigma quality levels can occur even with a mean shift equal to 1.5 times the standard deviation.
A. True
B. False
Half the tolerance is equal to the distance from the target to the upper specification limit.
A. True
B. False
Which of the following is a type of waste - as per Lean framework?
A. Defects
B. Waiting
C. Over-processing
D. All the items herein
Which of the following is most critical for successful Six Sigma initiatives in the organization?
A. Supplier Involvement
B. Top Management Leadership
C. Customer Involvement
D. Technology support for Six Sigma projects
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