GAQM Six Sigma Certifications LSSWB Questions & Answers

• Question 11:

  Which of the following is NOT considered continuous data?

  A. The number of people in a stadium

  B. Temperature

  C. Time spent waiting in a waiting room

  D. Birth weights

  Correct Answer: A

• Question 12:

  A botched moment of truth would be:

  A. An internal failure

  B. An external failure

  C. An appraisal cost

  D. A prevention cost

  Correct Answer: A

• Question 13:

  A trend (in control charting) is typically described as:

  A. Seven points in a row either above or below the center line

  B. Seven points in a row in either an upward or downward direction

  C. Seven points in a row that are beyond the control limits

  D. Seven data points in a subgroup

  Correct Answer: B

• Question 14:

  In George Eckes' lecture on ten questions regarding Six Sigma, he gives some advice to those who already have a "full plate." What is that advice?

  A. Recognize that it is management's role to incorporate Six Sigma into your job description

  B. Dedicate just 30 minutes a day to learning the tools and techniques; it all adds up

  C. Rally support for Six Sigma among the middle-to-lower-level employees in your organization

  D. Build a project charter for one Six Sigma project and then seek management approval

  Correct Answer: A

• Question 15:

  The grand average of the subgroup averages is known as:

  A. X-bar bar

  B. X-double bar

  C. The grand average

  D. All of the above

  Correct Answer: D

• Question 16:

  Values of inches, time, and miles per gallon normally would be described as:

  I. Variable

  II. Continuous

  III. Measurable

  IV.

  Discrete

  A.

  I and III only

  B.

  II and III only

  C.

  I, II, and III only

  D.

  I, II, III, and IV

  Correct Answer: C

• Question 17:

  QFD departs from traditional design planning processes.

  A. True

  B. False

  Correct Answer: A

• Question 18:

  Technical requirements need to be determined to build the House of Quality.

  A. True

  B. False

  Correct Answer: A

• Question 19:

  Quality function deployment (QFD) was developed at Motorola as part of their Six Sigma methodology.

  A. True

  B. False

  Correct Answer: B

• Question 20:

  The voice of the designer is the primary input to the quality function deployment process.

  A. True

  B. False

  Correct Answer: B