JK0-802 Exam Details

  • Exam Code
    :JK0-802
  • Exam Name
    :CompTIA A+ Certification Exam (JK0-802)
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :Jun 01, 2026

CompTIA JK0-802 Online Questions & Answers

  • Question 801:

    Joe, a user, is reporting he cannot start an Internet browser. Which of the following commands is MOST likely to resolve this issue?

    A. FIXMBR
    B. SFC
    C. BOOTREC
    D. RD

  • Question 802:

    A technician is called in to troubleshoot a four disk RAID 10 array on a high end Windows 7 Enterprise workstation. One drive has failed. Which of the following should the technician do to fix the problem?

    A. Reseat the drive and verify the RAID array is healthy
    B. Replace the failed drive and verify the RAID is healthy.
    C. Replace the failed drive and restore the data.
    D. Add a fifth drive and make it a spare.

  • Question 803:

    A technician, Joe, is running a diagnostic program on a laptop when it shuts down after running for 10 minutes. Which of the following should he do before disassembling the laptop?

    A. Use compressed air to blow the dust out of all the fans
    B. Hard reset the computer and attempt to boot it into the operating system
    C. Run CHKDSK on the laptop's hard drive
    D. Remove the battery and re-run the diagnostic program

  • Question 804:

    After replacing a motherboard on a customer's laptop for a no POST issue, the technician realizes that there is no wireless connectivity on the laptop. Which of the following should the technician do FIRST?

    A. Check to see if there is a wireless switch on the laptop and its current position.
    B. Disassemble the laptop and check if Wi-Fi antennas connected properly to wireless card.
    C. Reinstall Wi-Fi card drivers.
    D. The new motherboard is defective and not recognizing wireless; it needs to be replaced.

  • Question 805:

    Which of the following is true when Bob, a technician, is setting default security permissions on a folder?

    A. There are no significant changes to other files.
    B. The created folder inherits the most restrictive permissions within the folder.
    C. The permissions are inherited by all files and folders within that folder.
    D. All folders within that folder are given a restrictive password.

  • Question 806:

    In order to connect a mobile device to a PAN, a technician MUST ensure which of the following are enabled?

    A. Wi-Fi antenna
    B. 3G data services
    C. Location services
    D. Bluetooth discovery

  • Question 807:

    Which of the following data types can be synchronized to a mobile device by default? (Select TWO).

    A. Biometric information
    B. Pictures
    C. Contacts
    D. Credentials
    E. SMS

  • Question 808:

    The Aero feature is found in which of the following operating systems? (Select TWO).

    A. Windows 7 Home Premium
    B. Windows 7 Starter
    C. Windows Vista Enterprise
    D. Windows XP Media Center
    E. Windows XP 64-bit Professional

  • Question 809:

    A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?

    A. Document findings, actions, and outcomes
    B. Escalate problem to a senior technician
    C. Re-establish new theory of probable cause
    D. Perform a full system backup

  • Question 810:

    The IT security group has configured a new server to be the secure gateway for all company Internet traffic and disabled the ability for users to communicate directly to the Internet. Which of the following MUST be configured on the user's workstations to restore users' ability to communicate to the Internet?

    A. DHCP settings
    B. Browser security settings
    C. Proxy settings
    D. NETBIOS network settings

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