CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 671:

  The computer was booting normally yesterday, but in the morning a message appears stating "Operating System Not Found". This can be caused by which of the following? (Select TWO).

  A. Bad memory module
  B. Bad USB controller
  C. Bad hard drive
  D. Bad IDE or SATA controller
  E. Bad CPU
  C. Bad hard drive
  D. Bad IDE or SATA controller

• Question 672:

  A technician wants to run a full diagnostic of the file system on a user's hard drive and fix any index errors encountered, but the group policy on the computer prevents this from being executed while in Windows. Which of the following can the technician do to accomplish this?

  A. Reboot the PC into Recovery Console and run CHKDSK with the /I switch.
  B. Reboot the PC into Safe Mode and run Disk Defragmenter from the System Tools.
  C. Reboot the PC into Safe Mode and run Disk Cleanup from the System Tools.
  D. Reboot the PC into Recovery Console and run CHKDSK with the /R switch.
  D. Reboot the PC into Recovery Console and run CHKDSK with the /R switch.

• Question 673:

  A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem?

  A. Running a full DEFRAG on the system
  B. Clearing the AppData temp folder entirely
  C. Clearing the Windows Update download cache entirely
  D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website
  C. Clearing the Windows Update download cache entirely

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  Reference: http://larsjoergensen.net/windows/windows-7/how-to-clear-the-windows-update- download-cache-in-windows-7

• Question 674:

  A user states when they press certain letters on their laptop's keyboard, a number is displayed on the screen. Which of the following can the technician perform to resolve this issue?

  A. Change the character mapping
  B. Turn off number lock
  C. Replace the keyboard
  D. Update the keyboard drivers
  B. Turn off number lock

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  Reference: http://www.computerhope.com/issues/ch000792.htm

• Question 675:

  A technician needs to format a file system to be compatible with the WIDEST range of operating systems. Which of the following file systems should be used?

  A. NTFS
  B. FAT16
  C. CDFS
  D. FAT32
  D. FAT32

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  Reference: http://www.pcmag.com/article2/0,2817,2421454,00.asp

• Question 676:

  A user reports a loud clicking noise coming from their PC, but the PC operates normally.

  Which of the following actions should the technician perform FIRST when responding to this issue?

  A. Attempt to backup data from the hard drive
  B. Shutdown the PC and replace the hard drive
  C. Format the hard drive and reload the OS
  D. Run the disk cleanup utility
  A. Attempt to backup data from the hard drive

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  Reference: http://burgessforensics.com/article_what_to_do.php

• Question 677:

  A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The technician sets the NIC to automatically assign an IP address. Which of the following should the technician perform NEXT?

  A. Identify the type of network card and what Operating System the computer is running
  B. Confirm the computer is back on the network and has Internet connectivity
  C. They need to annotate what the static IP address was and inform the employee's manager
  D. They need to determine why the NIC was assigned a static IP address
  B. Confirm the computer is back on the network and has Internet connectivity

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  Reference: http://technet.microsoft.com/en-us/library/dd183692(v=ws.10).aspx

• Question 678:

  The swap file is described as which of the following?

  A. The hidden file created when in hibernation mode.
  B. A system file containing the computer's virtual memory.
  C. A file created when downloading a program from the web.
  D. A hidden file created when moving files on a computer.
  B. A system file containing the computer's virtual memory.

• Question 679:

  A technician is troubleshooting an issue with a set of services that are running on a computer. Which of the following commands can be used to affect the status of services running on a computer? (Select TWO).

  A. Net Computer
  B. Net Use
  C. Net Pause
  D. Net Stop
  E. Net Session
  C. Net Pause
  D. Net Stop

• Question 680:

  In iOS, which of the following settings would need to be configured for ActiveSync?

  A. Mail, Contacts, and Calendars
  B. Music and Videos
  C. Phone and Messages
  D. Notifications and Location Services
  A. Mail, Contacts, and Calendars