CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 621:

  A workstation is powered up and displays a "Missing Operating System" message. Which of the following would be the causes of this error? (Select TWO).

  A. OS requires a critical update
  B. BIOS settings
  C. Corrupt startup file
  D. BIOS Firmware
  E. RAM
  B. BIOS settings
  C. Corrupt startup file

• Question 622:

  A user on a domain network cannot install software that they need. Which of the following user groups is this user MOST likely associated with?

  A. Standard user
  B. Guest user
  C. Power user
  D. Administrator
  A. Standard user

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  Reference: http://www.sevenforums.com/software/135091-standard-user-able-install- software.html

• Question 623:

  A customer calls and states that when they have been using their computer for a long time the computer reboots itself with no error. Which of the following is the MOST likely cause of the issue?

  A. BIOS settings
  B. Faulty RAM
  C. Faulty processor
  D. Overheating
  D. Overheating

• Question 624:

  Ann, a technician, is taking apart a laptop to replace some components. Which of the following will allow Ann to put the laptop back together properly and in a timely fashion?

  A. Have an identical laptop on hand to compare
  B. Label screws and their location
  C. Use a magnetic screwdriver
  D. Ask a fellow technician to help
  B. Label screws and their location

• Question 625:

  A technician arrives at a customer's location to do a memory upgrade on a laptop. However, the technician's tools were left in the work van. The customer offers a screwdriver, which they "use all the time" on the laptop. Several screws are stripped on the laptop. Which of the following would be the appropriate NEXT step?

  A. Return to the work van and get tools which contain the correct screwdriver.
  B. Instruct the customer on the importance of using proper tools.
  C. Replace the screws with ones that actually fit the customer's screwdriver.
  D. Use the screwdriver provided by the customer, being careful not to further strip any of the screws.
  A. Return to the work van and get tools which contain the correct screwdriver.

• Question 626:

  A small library has an integrated switch and router that is not wireless. All of the public PCs in the library are connected to the device. Which of the following is the FIRST thing the library should do to deter curious patrons from interfering with the device?

  A. Configure DNS to resolve externally rather than internally
  B. Enable MAC filtering to permit public PCs
  C. Change the default user name and password
  D. Set up the DHCP server to use a different gateway option
  C. Change the default user name and password

• Question 627:

  A user reports that their PC will not boot after multiple attempts. Which of the following should be the technician's FIRST response?

  A. "Are you able to log in?"
  B. "Do you see lights on the PC?"
  C. "Do you hear a clicking sound?"
  D. "Is the PC plugged in?"
  B. "Do you see lights on the PC?"

• Question 628:

  Turnstiles and other mantraps will prevent which of the following security threats?

  A. Shoulder surfing
  B. Tailgating
  C. Rootkits
  D. Viruses
  B. Tailgating

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  Reference: http://www.infosecpro.com/a_security_engineering/se13.htm

• Question 629:

  A technician is configuring a PC that will have confidential information stored on it. To ensure that only authorized users can access this PC, which of the following should the technician do? (Select TWO).

  A. Disable the guest account
  B. Install antivirus applications
  C. Disable DHCP
  D. Change the SSID
  E. Change the default username
  A. Disable the guest account
  E. Change the default username

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  To prevent unauthorized access to the PC, disable guest accounts and change default usernames for maximum security.

• Question 630:

  A technician has a computer locked in a cabinet in the office that shares a printer and some files. The computer must remain on. Which of the following Control Panel options would be used to control the users that are able to shut the computer down?

  A. Power options
  B. Security center
  C. Local security policy
  D. System
  C. Local security policy