CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 491:

  A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO).

  A. Integrated system video chip is failing and/or near death.
  B. Video drivers were not installed directly from Microsoft update.
  C. Incompatible or untested video drivers have been installed.
  D. The BIOS is not set for the proper operation temperature of the video chipset.
  E. The BIOS is underclocking the video card's operating speed.
  A. Integrated system video chip is failing and/or near death.
  C. Incompatible or untested video drivers have been installed.

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  Reference: http://en.wikipedia.org/wiki/Compression_artifact

• Question 492:

  A customer reports that a networked printer is not printing documents. The technician successfully pings the printer's IP address. Which of the following could be the problem? (Select TWO).

  A. The network cable is unplugged.
  B. The printer is low on toner.
  C. The gateway address on the printer is incorrect.
  D. The printer is out of paper.
  E. The spooler is not functioning.
  D. The printer is out of paper.
  E. The spooler is not functioning.

• Question 493:

  A technician needs to sanitize a hard drive for reuse. Which of the following would be the EASIEST for the technician to perform?

  A. Overwrite
  B. Low level format
  C. Destroy hard drive
  D. Degaussing
  A. Overwrite

• Question 494:

  A technician wants to know if a PC has an embedded wireless card. Which of the following tools should be used?

  A. Device Manager
  B. Component Services
  C. Services
  D. System Configuration
  A. Device Manager

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  Reference: http://pcsupport.about.com/od/termsd/p/devicemanager.htm

• Question 495:

  A technician is working on a consumer computer that has multiple virus infections. The end user states that all of their data documents are stored on a backup drive. Which of the following methods are commonly available to do a clean install and return the computer back to factory condition? (Select TWO).

  A. Upgrade installation disc
  B. Repair installation
  C. Factory recovery partition
  D. OS installation disc
  E. Remote network installation
  C. Factory recovery partition
  D. OS installation disc

• Question 496:

  Which of the following is a virus that is capable of spreading from one computer to another on a network?

  A. Spy bot
  B. Trojan
  C. Rootkit
  D. Worm
  D. Worm

• Question 497:

  A technician needs to verify that a user's computer can connect to a particular server using TCP/IP. Which of the following commands should the technician run?

  A. MSCONFIG
  B. IPCONFIG
  C. NET USE
  D. PING
  D. PING

• Question 498:

  An employee at a company lost their mobile device that contains proprietary information.

  Which of the following methods is the BEST to be implemented to prevent unauthorized users from obtaining this information?

  A. Lock screen pattern
  B. Cancel mobile service
  C. Remote wipe
  D. Six character password
  C. Remote wipe

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  Reference: http://www.mobiledevicemanager.com/mobile-device-security/remote-wipe/

• Question 499:

  A customer wants to setup a SOHO wired network. The customer needs assistance in setting up a static IP address on three computers on the network. Which of the following is the BEST solution for the technician to implement?

  A. Internet Options >Connection > Network > LAN settings > choose Proxy server, type in the IP address
  B. Windows Firewall > the Connections tab > Add Exception > Change Scope, type in the IP address
  C. Internet Options > Advanced tab > LAN settings, type in the IP address
  D. Local Area Connections >Properties > TCP/IP > Properties > General > Specify, type in the IP address
  D. Local Area Connections >Properties > TCP/IP > Properties > General > Specify, type in the IP address

• Question 500:

  A prospective employee asks for wired Internet access while waiting for a job interview. Later, it is discovered that spyware was uploaded to the network from this particular location and the prospective employee cannot be contacted with the information provided. Which of the following security threats is this an example of?

  A. Phishing
  B. Shoulder surfing
  C. Viruses
  D. Social engineering
  D. Social engineering