JK0-802 Exam Details

  • Exam Code
    :JK0-802
  • Exam Name
    :CompTIA A+ Certification Exam (JK0-802)
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :Jun 01, 2026

CompTIA JK0-802 Online Questions & Answers

  • Question 381:

    A Windows user states that every time they hit certain letter keys on their notebook, a number appears instead of the letter. Which of the following items is MOST likely the cause of this problem?

    A. The user enabled sticky keys.
    B. The user changed the keyboard character set.
    C. The user enabled accessibility options.
    D. The user enabled num lock.

  • Question 382:

    When comparing laptops and tablet PCs which of the following is true?

    A. Tablets typically have higher resolution displays
    B. Laptops typically have a longer battery life
    C. Laptops typically use touch screen displays
    D. Tablets typically use solid state drives

  • Question 383:

    A technician discovers a PC has a virus on it. Which of the following should the technician do to remediate this?

    A. Create a system restore check point, run antivirus software, and create another check point when the PC is clean.
    B. Disable system restore, run antivirus software, and re-enable system restore when the PC is clean.
    C. Create a system image, run antivirus software, reboot the PC, and restore the system image when the PC is clean.
    D. Run antivirus software, reboot the PC, and create a system restore checkpoint when the PC is clean.

  • Question 384:

    A user reports they have no display on their laptop. Which of the following would be checked FIRST in order to narrow down the issue?

    A. Swap displays with an extra laptop.
    B. Plug an external monitor into the laptop, press the appropriate function keys, and look for an output display.
    C. If the power indicator lights are lit assume the motherboard is good and order a replacement display.
    D. Remove the display bezel and ensure the display connector is in place.

  • Question 385:

    A technician has discovered two PCs with the same name being used on the network. Which of the following BEST describes what has been happening and how to resolve the problem?

    A. Both users can log in but only one can access company shares; both PCs need their network names changed.
    B. Only one user can log in; one PC needs to have its network name changed.
    C. Both users can log in and access company shares; one PC needs to have its network name changed.
    D. Neither user can log in; one PC needs to have its network name changed.

  • Question 386:

    A user is having difficulty installing a program in Windows Vista, as the computer appears to stall prior to the installation. Which of the following is the BEST choice of why this is occurring?

    A. Aero Settings are not enabled.
    B. Power Settings need to be enabled.
    C. BitLocker is scanning for corrupt software.
    D. UAC is waiting for user input.

  • Question 387:

    A user has an external hard drive which they forget to unplug before booting their machine. Each time this happens, an error shows on the screen which states "Boot sector missing reboot to try again." Which of the following would be the BEST way to resolve this?

    A. Change BIOS options to remove floppy drive from the boot order
    B. Change BIOS options to remove USB device from the boot order
    C. Change BIOS options to remove CD drive from the boot order
    D. Set the SATA setting in BIOS to AHCI from IDE

  • Question 388:

    Which of the following home computer synchronization methods are possible with an iOS device? (Select TWO).

    A. Infrared
    B. USB
    C. FireWire
    D. Wi-Fi
    E. Parallel

  • Question 389:

    Which of the following is the correct path to determine the IP address on an iOS device?

    A. General> Settings> Wi-Fi> SSID Name> Network> IP address
    B. Wi-Fi> SSID Name> Network> IP address
    C. Settings> General> Network> Wi-Fi> SSID Name> IP address
    D. Location Services> Settings> Wi-Fi> SSID Name> Network> IP address

  • Question 390:

    SIMULATION

    You need to configure your mobile device to send and receive electronic messages from your company. Your mobile device must be able to truly synchronize the message state with your desktop so that when a message is read on your desktop it is marked as read on your mobile device These are the proper parameters:

    1. Email address tech@techies com

    2. Password P@SSwOrd

    3. Pop techies com Port 110 Security. None

    4. IMAP techies com Port 993 Security SSL

    5. Smtp.techies.com Port 465 Security: TLS

    6. Company SSID Techies

    7. Security WPA2

    8. Passphrase P@SSwOrd

    9. SSID is not broadcasted

    Instructions You are not authorized to use the Company's WLAN The outgoing server does not require login credentials When you have completed the simulation, please select the done button to submit your answer.

    Correct Answer. Check the answer below:

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