CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 351:

  A computer is showing the "No boot device found" message even though a technician has verified that the hard drive is set as Device 1 in the BIOS boot order. Which of the following causes is MOST likely at play?

  A. A 40-pin cable was used instead of an 80-pin cable to connect the HDD.
  B. The hard drive is disconnected.
  C. The hard drive has corrupted sectors and needs a CHKDSK scan.
  D. Both PATA devices are incorrectly set to the master jumper setting.
  D. Both PATA devices are incorrectly set to the master jumper setting.

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  Reference: http://wdc.custhelp.com/app/answers/detail/a_id/981/~/how-to-physically-install,- set-jumper-settings,-and-set-up-a-serial-ata,-eide

• Question 352:

  After being relocated to an enclosed position under a desk, a computer experiences intermittent shutdowns. Which of the following conditions is MOST likely the cause?

  A. Power surges
  B. Overheating
  C. APIPA addressing
  D. RF interference
  B. Overheating

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  Reference: http://lifehacker.com/5570909/how-to-prevent-your-computer-from-overheating- and-why-its-important

• Question 353:

  A user cannot connect to their home wireless network. Which of the following should a technician do FIRST?

  A. Identify user changes to the computer
  B. Establish a plan of action to resolve the problem
  C. Establish a theory of probable cause
  D. Verify full system functionality
  A. Identify user changes to the computer

• Question 354:

  Which of the following Control Panel utilities would be BEST to use to remove a Windows 7 application?

  A. Folder Options
  B. Add/Remove Programs
  C. Programs and Features
  D. Administrator Tools
  C. Programs and Features

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  Reference: http://windows.microsoft.com/en-us/windows/uninstall-change-program

• Question 355:

  A network DHCP server crashes and has to be rebuilt from scratch. Shortly afterwards many users report an "Address Conflict" alert on their computers. Which of the following tools should the users run to help fix this issue?

  A. route
  B. ipconfig
  C. netstat
  D. nbtstat
  B. ipconfig

• Question 356:

  A technician receives a report that the pages coming out of a laser printer are smearing when touched. Which of the following components should the technician check FIRST to resolve this issue?

  A. Drum
  B. Fuser
  C. Pickup roller
  D. Corona wire
  B. Fuser

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  Reference: http://www.howstuffworks.com/laser-printer3.htm

• Question 357:

  A technician needs to remove the ability of standard users to shut down or restart a shared computer. Which of the following commands can be used to accomplish this task?

  A. services.msc
  B. shutdown.exe
  C. bootrec.exe
  D. gpedit.msc
  D. gpedit.msc

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  Reference: http://support.microsoft.com/kb/307882

• Question 358:

  A technician encounters a PC where they can hear the power supply fan running, but the system is not booting up and there is no display. Which of the following are the MOST likely causes? (Select TWO).

  A. Bad PCI card
  B. Bad Motherboard
  C. Bad RAM
  D. Bad boot.ini file
  E. Bad Power Supply
  B. Bad Motherboard
  E. Bad Power Supply

• Question 359:

  Which of the following data transfers will retain the current NTFS permissions of a file?

  A. Copying the file to a different location on the same volume
  B. Copying the file to a different location on a different volume
  C. Moving the file to a different location on a different volume
  D. Moving the file to a different location on the same volume
  D. Moving the file to a different location on the same volume

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  Moving a file to a different location on the same NTFS volume will retain current NTFS permissions. However, if the file is moved to another volume with different file system like FAT32, permissions will be invalided and you have to reassign permissions to the file.

• Question 360:

  Which of the following Windows 7 versions comes with the LARGEST number of multimedia features?

  A. Enterprise
  B. Home Premium
  C. Professional
  D. Starter
  B. Home Premium

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  Reference: http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_bios.htm