JK0-802 Exam Details

  • Exam Code
    :JK0-802
  • Exam Name
    :CompTIA A+ Certification Exam (JK0-802)
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :Jun 01, 2026

CompTIA JK0-802 Online Questions & Answers

  • Question 261:

    Which of the following storage types would be MOST resilient to physical drops and damage within a laptop?

    A. SAS HDD
    B. HDD
    C. RAID HDD
    D. SSD

  • Question 262:

    By definition, a rootkit does which of the following?

    A. Appears to be useful software until it is installed and fully activated
    B. Hides the existence of certain processes and programs to provide elevated privileges
    C. Replicates by being copied or causing itself to be copied to another program
    D. Travels from computer to computer using the native transport protocols available

  • Question 263:

    A customer calls and states when they are typing on their keyboard certain letters consistently display numbers instead of letters. Which of the following is the cause of the issue?

    A. Bluetooth keyboard did not pair properly
    B. Scroll lock is on
    C. Num lock is on
    D. Keyboard connector is coming loose

  • Question 264:

    A worker from a branch office goes to the main office for a meeting. They plug their laptop into a couple of wall jacks and do not get network connectivity. Which of the following should the technician check to resolve this issue for the employee?

    A. Encryption levels on the laptop
    B. All antivirus updates have been performed
    C. Disabled switch ports
    D. If the users account has been locked

  • Question 265:

    A user recently installed an application. Upon the next reboot, the system is displaying various errors relating to the system files and certain actions e.g. right- clicking no longer works. The user does not have time to reimage the computer, nor do they wish to remove and reinstall the application. Which of the following should the technician do FIRST?

    A. Open up the command prompt and type SFC /SCANNOW
    B. Open Task Manager and stop all running SERVICES processes
    C. Open up MSCONFIG and remove the application from the start-up tab
    D. Open a command prompt and type REGSVR32 SYSMAIN.DLL U

  • Question 266:

    A user has downloaded and installed a browser add-on that causes the browser to hang. The PC has very slow system response when rebooted. Which of the following should a technician do to troubleshoot this problem?

    A. Run System Restore, update antivirus program, and run an antivirus scan.
    B. Remove all Internet temporary files, run an antivirus scan, and reboot using Last Known Good Configuration.
    C. Remove all temporary files, turn off System Restore, update and run an antivirus scan.
    D. Run an antivirus scan, Run Disk Cleanup, and reboot into Safe Mode.

  • Question 267:

    Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?

    A. The document is set to hidden.
    B. The document is locked.
    C. The document was saved as a system document.
    D. The document is owned by the first user.

  • Question 268:

    A newly installed application runs every time the operating system boots causing a delay during startup. Which of the following tools will allow a technician to resolve the problem?

    A. SFC
    B. DXDIAG
    C. REGSRV32
    D. MSCONFIG

  • Question 269:

    A company has decided that all remote users need to use two-factor authentication to increase security.

    Several remote users have reported losing the RSA token and have replaced it several times. Which of the following is the solution for these users?

    A. Use biometrics instead of the RSA token.
    B. Remove the RSA token requirement for any user that has lost an RSA token.
    C. Give the users with lost RSA tokens RFID badges instead.
    D. Attach the RSA token to the lid of the laptop.

  • Question 270:

    Which of the following technologies can be used to secure mobile devices and their data? (Select TWO).

    A. Protective screen
    B. Remote wipe
    C. Physical lock
    D. Locator
    E. Passcode lock

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