CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 221:

  A technician would like to dispose of a hard drive that is no longer needed. According to company policy, all contents on the disk should be deleted before disposal. Which of the following OS command line tools should be used?

  A. CHKDSK
  B. DEL
  C. SCANDSK
  D. FORMAT
  D. FORMAT

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  Reference: http://www.computerhope.com/formathl.htm

• Question 222:

  Which of the following would be the BEST means of maintaining data security for a mobile device that has been lost or stolen?

  A. Login attempt restrictions
  B. Locator service
  C. Remote wipe
  D. Passcode lock
  C. Remote wipe

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  Reference: http://support.google.com/a/bin/answer.py?hl=enandanswer=173390

• Question 223:

  A customer states that another technician just removed some viruses and now they are not able to connect to websites such as Windows Update, but are able to connect to others. Which of the following is the MOST likely cause of the issue?

  A. NIC driver is damaged
  B. Not all viruses have been fixed
  C. Internet Explorer cache is full
  D. Host file has been manipulated
  D. Host file has been manipulated

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  Reference: http://www.bleepingcomputer.com/tutorials/hosts-files-explained/

• Question 224:

  A company is experiencing issues with third parties tailgating authorized users during entry to secure server rooms. Which of the following would BEST alleviate this problem?

  A. Retinal scanners
  B. Mantraps
  C. Door locks
  D. Smart card badges
  B. Mantraps

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  Reference: http://www.datacenterjournal.com/design/what-is-a-mantrap-and-do-you-need- one/

• Question 225:

  A user reports that every time they use a search engine and click on a link to go to a website, they instead are taken to a site blocked by their company's content filter. The user is not trying to go to the blocked site and needs to be able to successfully use the search engine to complete their assignment. Which of the following tools would a technician use to BEST resolve this issue?

  A. Anti-malware software
  B. Factory pre-installation
  C. System restore
  D. Recovery console
  A. Anti-malware software

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  Reference: http://wiki.answers.com/Q/How_does_anti-malware_scanners_work

• Question 226:

  A company recently had a security breach and is now required to increase the security on their workstations. A technician has been tasked to harden all the workstations on the network. Which of the following should the technician do?

  A. Enable Windows automatic updates
  B. Enable screensaver required passwords
  C. Enable MAC filtering
  D. Enable wireless encryption
  B. Enable screensaver required passwords

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  Reference: http://windows.microsoft.com/is-is/windows-vista/use-your-windows-password- for-your-screen-saver-password

• Question 227:

  A technician is tasked with resolving a display issue with a laptop. The technician has determined that the laptop's display needs to be replaced. Which of the following is the NEXT step the technician should perform?

  A. Identify the problem that caused the display to fail.
  B. Establish a theory of the probable cause.
  C. Verify full system functionality and implement preventive measures.
  D. Establish an action plan to resolve the problem.
  D. Establish an action plan to resolve the problem.

• Question 228:

  A technician wants to create a customized list of common utilities that are easily accessible in the same location. Which of the following tools would allow them to build such a list?

  A. MSCONFIG
  B. MMC
  C. MSTSC
  D. MSINFO32
  B. MMC

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  Reference: http://technet.microsoft.com/en-us/library/bb742442.aspx

• Question 229:

  A customer calls and states their display is very dark even with the brightness settings at maximum.

  Which of the following is the MOST likely cause of this issue?

  A. Faulty backlight
  B. Improper graphics settings
  C. Graphics driver is out of date
  D. Display is overheating
  A. Faulty backlight

• Question 230:

  A technician recently installed a new USB printer for a customer that is running Windows 7. Windows automatically installed the drivers. When the user prints, the printout has a bunch of symbols. Which of the following should the technician do NEXT?

  A. Install the vendor specific driver
  B. Replace the printer
  C. Check for Windows Updates
  D. Run antivirus application
  A. Install the vendor specific driver