ISTQB ISTQB-CTAL-TM Online Practice Questions and Exam Preparation

ISTQB ISTQB-CTAL-TM Online Questions & Answers

• Question 71:

  Which two of the following activities would normally occur in the Acquisition stage of a tool's lifecycle? SELECT ONE OPTION a) Assign a tool administrator to decide on best use of the tool b) Establish a backup and restore strategy for the tool c) Review other tools provided by the same vendor d) Determine how the tool may be impacted by a change to the operating environment e) Develop and implement a training plan for new users of the tool

  A. c and e.
  B. a and b.
  C. a and e.
  D. b and d.
  A. c and e.

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  Explanation

• Question 72:

  It the lest manager must repeatedly step in to resolve conflicts within the team what phase is the team in and what competencies are required from the test manager?

  A. Forming Professional
  B. Storming Social
  C. Norming Personal
  D. Performing Methodological
  B. Storming Social

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  Explanation

  Understanding Team Development Phases:

  TheStormingphase is where team members often experience conflicts as they establish their roles and relationships.

  Resolving conflicts in this phase is essential for team cohesion and productivity.

  Competencies Required:

  Social competenciesare needed to mediate, facilitate communication, and encourage collaboration.

  Evaluation of Options:

  A. Forming Professional:

  Incorrect. The Forming phase involves team orientation, not conflict resolution.

  B. Storming Social:

  Correct. This phase requires social skills to address conflicts and foster a productive environment.

  C. Norming Personal:

  Incorrect. The Norming phase focuses on team cohesion and process standardization.

  D. Performing Methodological:

  Incorrect. The Performing phase assumes the team is high-functioning and requires minimal intervention.

  Syllabus Alignment:

  ISTQB emphasizes understanding team dynamics and applying social skills for effective team management during challenging phases (TM-3.1.5).

  References:

  ISTQB Advanced Level Test Management Syllabus (TM-3.1.5)

• Question 73:

  Which of the following is likely to occur if reviewers do not have an adequate level of technicalknowledge? [1]

  A. There will be no impact as long as they have sufficient business knowledge.
  B. There will be no impact as long as they have sufficient process knowledge.
  C. The review is likely to be less efficient.
  D. The review will be shorter because any technical aspect can be skipped.
  C. The review is likely to be less efficient.

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  Explanation

  If reviewers do not have an adequate level of technical knowledge, they may not be able to identify and describe anomalies in the product or project under review1. They may also not be able to provide constructive feedback or suggestions for improvement2. This can result in a less efficient review, as the review objectives may not be met, the review process may take longer, or the review outcome may be of lower quality3. Therefore, option C is the correct answer. Option A is incorrect because having sufficient business knowledge is not enough to perform a technical review, as business knowledge does not cover the technical aspects of the product or project4. Option B is incorrect because having sufficient process knowledge is not enough to perform a technical review, as process knowledge does not cover the technical aspects of the product or project4. Option D is incorrect because skipping any technical aspect can compromise the quality and completeness of the review, and may lead to defects or risks in the product or project5.

  References: 1: ISTQBGlossary, Reviewer 2: ISTQB Advanced Level Test Manager Syllabus, Section 2.2.2 3: ISTQB Advanced Level Test Manager Syllabus, Section 2.2.3 4: ISTQB Advanced Level Test Manager Syllabus, Section 2.3.1 5: ISTQB Advanced Level Test Manager Syllabus, Section 2.3.2

• Question 74:

  Which of the following best describes the appraisal costs in the cost of quality'

  A. The cost spent preventing defects from occurring in the first place
  B. The cost for performing dynamic testing
  C. The cost for fixing defects
  D. The cost for lawyers to deal with a lawsuit over a defect
  B. The cost for performing dynamic testing

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  Explanation

  Definition of Appraisal Costs:

  Appraisal costs include expenses related to evaluating and testing the product to detect defects before release.

  These include costs for dynamic testing, reviews, inspections, and validation activities.

  Evaluation of Options:

  Arefers to prevention costs, not appraisal.

  Bis correct because dynamic testing is an appraisal activity. Crefers to failure costs (internal/external), not appraisal. Drelates to legal failure costs.

  References and Syllabus Alignment:

  Appraisal costs are outlined under "Cost of Quality" in ISTQB syllabus (TM-2.1.1).

• Question 75:

  You are the Test Manager on a project to replace an old sales and merchandising system with one that will be based on modern platforms.

  The main requirements for the system are:

  Loading sales data, sent electronically from the stores each evening, into a central database.

  Producing sales reports for the merchandisers.

  Producing forecast reports, used to predict demand.Loading sales data and producing reports with the current system has frequently taken longer than the overnight processing window allows.

  The Data Centre Manager requires that all batch processing takes at least 10% less time than currently.

  The Sales and Merchandising Manager is more concerned about usability because the parameter entry will be complex.

  Which option contains two key considerations that would need to be added to your test approach?

  A. Full user experience testing in a model office lab and load testing on user parameter entry
  B. Usability testing during system testing; performance efficiency testing post system test phase
  C. Usability testing during system testing and acceptance testing in pre-prod; performance testing in pre-prod
  D. Usability testing in pre-prod by the team; performance efficiency testing in pre-prod too
  C. Usability testing during system testing and acceptance testing in pre-prod; performance testing in pre-prod

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  Explanation

  Testing usability and performance in arealistic pre-production environmenthelps validate non-functional requirements under near-live conditions.

  “Evaluating non-functional quality characteristics such as... performance efficiency... and usability” is a core part of test types.

  “Acceptance testing... focused on verifying a new feature against its acceptance criteria and validating that a new feature satisfies the users’ needs” can also include non-functional testing likeusability and performance.

• Question 76:

  You have directed one of your testers to construct a "smoke test" to execute against new builds prior to starting formal testing. This is an example of which software development lifecycle activity? [1]

  A. Project management
  B. Software development and maintenance
  C. Change and configuration management
  D. Technical support
  C. Change and configuration management

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  Explanation

  The correct answer is

  C. Change and configuration management. This is because a smoke test is a type of test that checks the basic functionality and stability of a new build before proceeding to more detailed testing. A smoke test is an example of change and configuration management, which is the activity of controlling and tracking the changes made to the software and its configuration items throughout the software development lifecycle.

  References: Certified Tester Advanced Level Test Manager (CTAL-TM) - ISTQB not-for-profit association, ISTQB Test Manager Certification - ISTQB Exams Worldwide - ISTQB Official Registration, Managing the Test Team - ISTQB not-for-profit association

• Question 77:

  You are a new Test Manager on a maintenance release for an existing mature product that is expected to be retired in the not too distant future. The previous release had utilized a performance regression test suite written in an in-house custom tool using the same programming language as the product itself. This suite will most likely require tweaking to ensure it works with the new version of the product. While there are several members in the performance testing team, the original author of the performance testing tool has moved on to another company, and none of the remaining staff have a great deal of familiarity with the performance test scripts used to test this product. How would you recommend this scenario be addressed? [3]

  A. Retire the in-house tool and switch to a vendor supported tool for performance testing.
  B. Reduce the scope of the product testing to exclude performance testing.
  C. Make the in-house tool available to the open source community.
  D. Leverage the development team to fill any knowledge gaps in the in-house tool.
  D. Leverage the development team to fill any knowledge gaps in the in-house tool.

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  Explanation

  The best option to address this scenario is to leverage the development team to fill any knowledge gaps in the in-house tool. This option allows the test team to reuse the existing performance test suite and avoid the risks and costs of switching to a new tool or excluding performance testing altogether. The development team can provide support and guidance to the test team on how to use and modify the in-house tool, since it is written in the same programming language as the product itself. This option also preserves the intellectual property of the organization and does not expose the in-house tool to the open source community. ISTQB Advanced Level Test Manager SyllabusAdvanced Software Testing Vol. 2

  References: ISTQB Advanced Level Test Manager Syllabus Advanced Software Testing - Vol. 2, 2nd Edition

• Question 78:

  When, at a minimum, should project risks be re-evaluated? [1]

  A. Prior to test case creation
  B. At major project milestones
  C. During the creation of the test plan
  D. At the beginning of the test execution phase
  B. At major project milestones

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  Explanation

• Question 79:

  When scheduling performance testing, which of the following approaches would be most advisable? [1]

  A. Starting the performance testing during unit and integration testing
  B. Deferring the start of performance testing until all functional defects have been resolved
  C. Leveraging end users to do unit-level performance testing and automated tools for system-level performance testing
  D. Requiring all performance tests to pass before starting functional testing
  A. Starting the performance testing during unit and integration testing

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  Explanation

  Performance testing is the process of determining the speed, responsiveness, and stabilityof a system under a given workload1. Performance testing should be started as early as possible in the software development lifecycle, preferably during unit and integration testing, to identify and resolve performance issues before they become costly or risky2. Starting performance testing early can also help to validate the performance requirements, design, and architecture of the system, as well as to optimize the performance testing strategy and scope3. Therefore, option A is the correct answer. Option B is incorrect because deferring the start of performance testing until all functional defects have been resolved can delay the detection and resolution of performance issues, increase the cost and effort of performance testing, and reduce the confidence and quality of the system4. Option C is incorrect because leveraging end users to do unit-level performance testing and automated tools for system-level performance testing can introduce inconsistency, bias, and inefficiency in the performance testing process, as well as compromise the reliability and validity of the performance test results. Option D is incorrect because requiring all performance tests to pass before starting functional testing can create unrealistic or unnecessary expectations, as well as hinder the progress and feedback of the functional testing activities.

  References: 1: ISTQB Glossary, Performance Testing 2: ISTQB. Certified Tester - Performance Testing (CT-PT)3 3: ISTQB. Performance Testing - TesterYou4 4: Performance Testing - ISTQB not-for-profit association : ISTQB PERFORMANCE TESTING : Performance Testing - ISTQB not-for-profit association

• Question 80:

  Which work experience is likely to develop the necessary skills to effectively test a software system? [3]

  A. Being a member of the production group that supported the previous release of the system
  B. Being the developer of testing tools used for automation
  C. Being the current Project Manager for the system
  D. Being a former Test Manager
  B. Being the developer of testing tools used for automation

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  Explanation

  Being the developer of testing tools used for automation is likely to develop the necessary skills to effectively test a software system because it involves a deep understanding of testing processes and the creation of tools that facilitate these

  processes. This experience provides insight into the intricacies of test automation, which is crucial for designing effective tests and ensuring thorough coverage of the system under test.

  References: The current page suggests referring to the ISTQB Advanced Level Test Manager Syllabus and other ISTQB documents for a comprehensive understanding of the roles and skills required for effective software testing. It

  emphasizes the importance of alignment of methodologies in distributed testing models, which is relevant to the development and use of testing tools.