Your customer has a dual socket server board; and they have complained to you that their customer is
constantly getting PCIe errors. At your request they send you the System Event log. On investigation of the SEL by you, you discover some events that look like the following: TimeStamp:03/05/201412:18:41SensorName:PCIeCorSensor.Bus:0, device:3, function:2
Which one of the following represents the correct order in which troubleshooting should occur?
a. If error happens very rarely, disable AER reportng in BIOS b. Check SEL troubleshootng guide in order to understand PCIe bus, device, functon of the card that generates the error. Then check TPS to identfy the slot to fnd the suspect component. c. List through the error codes from the User guide to fnd the translaton table for the SEL in order to identfy the failing device and link speed.
d. Force slomer PCIe link speeds in the BIOS setup utlity. e. If the error happens regularly, try to cross-test PCIe devices to see if the error folloms the card or stays mith the slot. f. Rerun the FRU/SDR to force the system to detect the correct PCIe generaton for this device.