KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.
1. Customer requests Customer Service Representative (CSR) for a Service upgrade.
2. Customer provides credit card details to CSR for payment.
3. CSR submits payment information in Salesforce, and processed in a external payment gateway.
4. CSR receives confirmation of payment.
5. CSR upgrades service for customer and confirms Customer.
This use case requires the CSR to obtain confirmation of payment before upgrading the service. The integration with Payment gateway needs to be reliable and monitored for audit purposes. The payment gateway service is an external
RESTful service that the B2C Enterprise Customer has subscribed for.
What should an Integration Architect recommend for this integration?
A. Build a custom Apex Callout to external Payment gateway service and provide success message to the CSR, the details of calloutsand responses are logged for audit purposes.Northern Trail Outfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available. Which solution is recommended in order to meet the requirement?
A. Create a connected app in the affiliate org and select the "Accept CometD API Requests".Universal containers utilizes the REST API to update the multiple Salesforce objects in real time based upon changes from their ERP system. They recently started encountering API Limits and have consulted the Integration Architect on
possible solutions.
What two possible strategies should the architect consider?
Choose 2 answers
A. Migrate the integration to the partner WSDL to support 200 DML operations in a single API call.Universal Containers (UC) has an existing web-based application that a group of employees use on a regular basis. These employees often have Salesforce and the web-based application open and find themselves manually moving the data between both. UC would like the two systems to be integrated so that the employees will see all the data in one screen without the need for manually updating the data.
What integration pattern can help accomplish this requirement?
A. Use the Force.com canvas framework to embed the external application into Salesforce.Universal Containers has a requirement to update the Salesforce Account object any time the corresponding account is updated within their financial system. Which three Salesforce capabilities should the Architect consider?
A. Partner WSDL because of a requirement to utilize SOAP-based web services.A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the System of record for their customers and prospects?
A. ERP with all prospect data from Marketing and Salesforce.Universal Containers would like their end users to be able to periodically import lists of leads into the Salesforce lead object. What tool should an architect recommend to support this?
A. BulkWeb-to-LeadWhich mechanism should an Integration Architect recommend to make a secure, authenticated connection to a remote system that results in the remote system trusting Salesforce?
A. Encrypt the Payload with a shared key.Universal Containers sells its products online using a system built on Force.com sites. The orders are captures and processed in Salesforce. the company uses an external marketing system and would like to make use of the customer data
captured in Salesforce.The marketing system has REST API that can be used to push data into it.
Which three options should a Technical Architect consider that do not require building custom web services on the marketing system?
Choose 3 answers
A. Write a custom Apex web service, Which will be called from the marketing system to retrieve customer data.Universal Containers is implementing Salesforce, including a new business process for order management. All Opportunities that reach the Close -Won stage need to be sent to an order management system. When this Opportunity is marked as Complete, a record must be created in their billing system. After the bill is processed, their billing system will be marked as Paid. Each status change from each system must be reflected in Salesforce so call center agents can answer questions about the status of a customer order. All system administrators have agreed to use recent Production data to seed their test systems. What types of sandbox
should an Architect recommend end-to-end testing occur in? Choose 2 answers
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