Universal Containers (UC) manages all of their customer information on the Sales Cloud. UC would like to view real-time order information from their ERP system, and also update the ERP system with service information from Salesforce that relates to the orders. UC's ERP system supports OData 4.0.
Which two options are recommended to achieve the desired functionality?
A. Set up data replication for order and service data syncing.
B. Use an Apex callout to look up order information on the ERP system.
C. Use Salesforce connect for looking up order information from ERP.
D. Use Salesforce connect to write service data into UC's ERP system.
Universal Containers is planning to develop a native mobile app for their employees to interact with Salesforce.
Which two options should the Architect recommend?
A. Leverage Identity Product
B. Leverage SOAP API
C. Leverage Message Queue Product
D. Leverage REST API
E. Leverage Identity Product
Universal Containers (UC) is working with multiple partners to get lists of leads into the Lead aggregation system. These leads are imported into Salesforce as parot of a daily batch integration through the ETL tool. UC observed that may times, leads are duplicated, as they are sourced from different partners.
Which two options should an Architect recommend to improve data quality?
A. Extract Salesforce lead data into a staging table and use ETL to de-duplicate.
B. Create a custom web service to identify duplicate leads and load.
C. Design an ETL job to eliminate duplicates from the lead aggregation system.
D. Use duplicate management rules on Lead to report duplicate records.
Universal Containers is hearing complaints from users that recently released changes arebreaking existing functionality.
What type of testing program should a Technical Architect implement to reduce or eliminate this complaint?
A. Performance Testing
B. Unit Testing
C. Regression Testing
D. User Acceptance Testing
Universal Containers (UC) has integrations developed between Salesforce and back-end ERP applications. During peak load, UC is getting an error at the integration layer indicating, "Login Rate Exceeded".
Which two recommendations would mitigate this issue?
A. Use a different user for each integration.
B. Set the permission login to never expire for the user.
C. Cache the session ID to avoid a login call.
D. Keep re-typing the login call until it's successful.
Universal Containers has a call center that would like to have a dashboard that updates in real time and shows information about phone calls that have been completed today (recorded in the Activity object). There are several teams in the call center, and each dashboard should only show calls from that team. An employee can start the board each morning, but after that no further user interaction should be needed.
What is a recommended pattern that would minimize implementation time?
A. Develop a Visaulforce page that uses the Steaming API.
B. Use Heroku to develop a dashboard page that uses the REST API.
C. Use native Salesforce dashboard functionality
D. Develop a Visualforce page that uses JavaScript Remoting.
As part of their customer setup process. Universal containers requires that any address put into Salesforce be validated by the US Postal Service.
The customer must provide their address while they are on the phone with the Universal Containers representative.
What two solutions should a Technical Architect recommend to fulfill this requirement?
Choose 2 answers
A. Implement a VisualForce page that validates entered addresses against an API.
B. Write a trigger with an @future callout that validates addresses against an API.
C. Build a custom Address object and a trigger that will validate the address against the object.
D. Leverage an Appexchange application to validate addresses entered.
Universal Containers is building a native mobile application that queries and updates data in their Salesforce in real time
What statement is correct about the Salesforce APIs?
A. Enterprise WSDL minimizes payload size.
B. Rest API supports oAuth
C. Enterprise WSDL supports WS-Security
D. REST API supports WS-Security.
Universal Containers requires Salesforce to send order data to an ERP system that requires a system-defined username/password for authentication.
Which two integration options are recommended from a security perspective?
A. Fire outbound messages to a middleware that stores the credentials instead of an Apex callout.
B. Use custom settings to store the username and password allowing the Apex callout to read it.
C. Set up a Named Credential with a Named Principal Identity Type allowing the Apex callout to use it.
D. Store the username/hashed password in a private Static Resource, allowing the Apex callout to read it.
E. Use custom settings to store the username and password allowing the Apex callout to read it.
Universal containers has built an integration module to pull customer support tickets out of various systems and push them to salesforce as cases. The integration was implemented using Salesforce SOAP API with batch size 200, and the jobs are scheduled to run every 30 minutes to make sure a job completes before the next job starts.
After going Live, they found that jobs are failing occasionally due to a "Max CPU time exceeded" error thrown from a trigger on the case. Reducing the batch size to 100 would resolve the issue, but the jobs would then take an average of 35 minutes to run. Which two options should be considered to resolve the issue and make sure a job completes before the next one starts?
Choose 2 answers
A. No change to API options, and move the trigger code into a future method.
B. No change to API options, and move the trigger code into a Queuetable apex
C. Bulk API with serial option and batch size 100, and no code changes
D. Bulk API with parallel option and batch size 100, and no code changes.
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