HRCI HRCI-PHRCA Online Practice Questions and Exam Preparation

HRCI HRCI-PHRCA Online Questions & Answers

• Question 81:

  The company receptionist has always been cheerful and warm when greeting customers and has taken the initiative to do what needed to be done without waiting to be told. She has always kept the front desk tidy and presentable for visitors. Over the last few weeks, the receptionist has become moody and called in sick several times complaining of headaches, and the reception area looks disorganized all the time. This receptionist is showing classic signs of which of the following?

  A. Substance abuse
  B. Job dissatisfaction
  C. Stress
  D. SARS
  C. Stress

• Question 82:

  If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?

  A. Confirm interest
  B. The campaign
  C. Make a connection
  D. Obtain recognition
  A. Confirm interest

• Question 83:

  Herb is the HR Professional for his organization. He is preparing to hire a new employee, Hans, to the firm. Herb has asked Hans to agree, in writing, to mandatory arbitration as part of the employment offer. What does this agreement mean?

  A. It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.
  B. It means that Hans must file all legal complaints with the organization's attorney, before filing a lawsuit against the organization.
  C. It means that Herb's firm can research Hans to determine if he's had any lawsuits.
  D. It means that Hans cannot work for competitors without the written permission of the employer.
  A. It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.

• Question 84:

  Which agency is primarily responsible for enforcing wage and hour laws in California?

  A. Department of Fair Employment and Housing (DFEH)
  B. California Labor Commissioner’s Office (DLSE)
  C. Federal Department of Labor (DOL)
  D. Equal Employment Opportunity Commission (EEOC)
  B. California Labor Commissioner’s Office (DLSE)

• Question 85:

  As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

  A. Distributive bargaining
  B. Good faith bargaining
  C. Integrative bargaining
  D. Interest-based bargaining
  D. Interest-based bargaining

• Question 86:

  Diane is the HR Professional for her organization and she's examining the ranges for the compensation levels of her company. Which one of the following statements best describes what arange for compensation is?

  A. A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are federally mandated that employees be paid.
  B. A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are generally paid.
  C. A range specifies the lowest/minimum and the highest/maximum compensation rates for the worth of responsibilities.
  D. A range specifies the lowest/minimum and the highest/maximum value for which employees are generally paid through incentives.
  B. A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are generally paid.

• Question 87:

  Robert is the HR Professional for his organization. June, Robert's supervisor, assigns Robert for completing and filing the EEO-1 Report for the organization. What is the EEO-1 Report?

  A. It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees the organization employs.
  B. It is a report that all employers must submit to the Department of Labor defining the race, social security identification number, and income of all employees in the organization.
  C. It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees by job category, ethnicity, race, and gender the organization employs.
  D. It is a report that all employers must submit to the Department of Labor defining the race and income of all employees in the organization.
  C. It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees by job category, ethnicity, race, and gender the organization employs.

• Question 88:

  Under California law, what is the rest break requirement for every four hours worked?

  A. One 10-minute paid break
  B. One 15-minute paid break
  C. One unpaid 10-minute break
  D. One 5-minute paid break
  A. One 10-minute paid break

• Question 89:

  Holly is the HR Professional for her organization and she's examining the type of exemptions for computer employees. What is the minimum rate that the computer employee must earn to be considered exempt?

  A. $27.63 per hour
  B. $17.03 per hour
  C. $45.33 per hour
  D. $31.23 per hour
  A. $27.63 per hour

• Question 90:

  As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the Regents of the University of California versus Bakke lawsuit primarily accomplish?

  A. Universities could not use race as the reason to exclude an applicant to a college admissions program, but the university could use race as one of the reasons to include a person as an applicant to a college admissions program.
  B. Universities could not hire a person based solely on their race.
  C. Universities could not use race as a reason to not hire a person, but could use race as a reason to hire a person.
  D. Universities could not use race as a reason to include or to exclude a person from a college admissions program.
  A. Universities could not use race as the reason to exclude an applicant to a college admissions program, but the university could use race as one of the reasons to include a person as an applicant to a college admissions program.