HP2-H08 Exam Details

  • Exam Code
    :HP2-H08
  • Exam Name
    :Servicing HP Desktops , Workstations , and Notebooks
  • Certification
    :HP Certifications
  • Vendor
    :HP
  • Total Questions
    :146 Q&As
  • Last Updated
    :Jul 12, 2026

HP HP2-H08 Online Questions & Answers

  • Question 21:

    Which HP tool replaces the HP Insight Diagnostics Utility?

    A. Software Update Utility
    B. Vision Field Diagnostics
    C. Support Framework
    D. Diagnostics for Windows

  • Question 22:

    What is a function of High-bandwidth Digital Content Protection (HDCP)?

    A. It enables you to view and store secure high-definition video and audio.
    B. It provides the software to play secure high-definition content on non-HDCP compliant monitors.
    C. It provides full surround sound audio and high-definition video capabilities to DVI connections.
    D. It enables you to play secure high-definition content on a DVI monitor that is HDCP compliant.

  • Question 23:

    An HP product carries a 3-3-3 warranty. What does this mean?

    A. The product carries a 3 year parts, 3 year labor warranty, with no onsite service.
    B. The product carries a nine year warranty on all parts, labor, and updates.
    C. The product carries a 3 year parts, labor, and onsite service warranty.
    D. The product carries an advanced replacement warranty.

  • Question 24:

    An HP desktop computer with an external hard drive attached is unable to boot to the internal hard drive after restart. What must you do to boot the computer to the internal drive?

    A. Set the internal hard drive setting to master.
    B. Enable USB legacy support.
    C. Set the external hard drive setting to slave.
    D. Change the boot order.

  • Question 25:

    Which element should be included in a report to HP?

    A. a copy of the error log from the system BIOS
    B. an explanation of the problem in high-level technical detail
    C. the reasons for the delayed start of onsite service
    D. the cause of the error and the parts replaced

  • Question 26:

    What must you do to optimize the performance of a 64-bit processor?

    A. Install 64-bit compatible RAM.
    B. Enable bit control in the BIOS.
    C. Use a 64-bit operating system.
    D. Install faster system memory.

  • Question 27:

    The system warranty has expired and the customer is requesting support. The customer no longer has proof of purchase. Which support option is available to the customer?

    A. No option is available; the system is no longer supportable.
    B. The customer must pay for service and any parts required.
    C. The customer must purchase an additional HP Care Pack.
    D. The customer should call HP to arrange a warranty extension.

  • Question 28:

    A customer has installed a NIC. but it has no network connectivity. What is the first step in resolving this issue?

    A. Replace the network card.
    B. Reseat the network card.
    C. Run the ipconfig utility.
    D. Check the network card IRQ.

  • Question 29:

    HP is committed to the Return of Hazardous Substance (RoHS) environment standard. Which statement best defines this standard?

    A. RoHS regulates the supply and return of notebook batteries.
    B. RoHS defines the policy for the disposal of obsolete equipment.
    C. RoHS regulates the supply and return of parts containing restrictive materials.
    D. RoHS defines the process for a compliant processor upgrade.

  • Question 30:

    For what purpose is the command Repset.exe:/cpqsetup.txt used?

    A. to restore factory settings
    B. to load a saved BIOS configuration
    C. to delete a previous BIOS configuration
    D. to erase a DriveLock password at the BIOS level

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