HP HP0-M43 Online Practice Questions and Exam Preparation

HP HP0-M43 Online Questions & Answers

• Question 1:

  What controls the ability to share personal views with other operators?

  A. having user.favorites capability word in the Operator record
  B. having public.favorites capability word in the Operator record
  C. listing the view name under Queues on the Startup tab in the Operator record
  D. checking Share Views in the operator Associated Profile recordschecking Share Views in the operator? Associated Profile records
  B. having public.favorites capability word in the Operator record

• Question 2:

  What are the three main access layers on which security can be set in Service Manager? (Select three.)

  A. Application Access
  B. Database Access
  C. Functional Access
  D. Process Access
  E. Module Access
  F. Code Access
  G. System Access
  A. Application Access
  C. Functional Access
  G. System Access

• Question 3:

  What is the default communications port for the Help Server?

  A. 8080
  B. 8083
  C. 12690
  D. 13080
  B. 8083

• Question 4:

  Folder entitlement rights are assigned in which record?

  A. Profiles
  B. Assignment Groups
  C. Security Groups
  D. Execute Capabilities
  E. User Roles
  A. Profiles

• Question 5:

  When using a custom calendar definition to determine the work schedule, which statement is true about sending alerts and notifications to operators?

  A. Alerts and notifications are sent without regard to operators work shifts.
  B. Alerts and notifications are sent to operators during work shifts defined for that week.
  C. Alerts and notifications are sent to operators only when they are actively logged into Service Manager.
  D. Alerts and notifications are sent to operators during their defined work shifts.
  D. Alerts and notifications are sent to operators during their defined work shifts.

• Question 6:

  In Service Manager, why is the progress within the workflow of a change much clearer than in Service Desk?

  A. There are workorders that are related as predecessors and successors.
  B. There is a graph on the Workflow panel that shows all steps within the process.
  C. There is a list of tasks that shows the progress.
  D. There are status codes that clearly describe the phase within the Change process.
  B. There is a graph on the Workflow panel that shows all steps within the process.

• Question 7:

  How can the development audit utility be used to move changes from development to production?

  A. by unloading an audit delta
  B. by creating a signature file for all changed records
  C. by assisting the implementer with a manually created list of records to unload
  D. by auditing all files in the system and creating a list of records changed
  A. by unloading an audit delta

• Question 8:

  When new fields are added to an RDBMS table of Service Manager, how can you bring the new fields into the corresponding Database Dictionary record of Service Manager?

  A. Select ctivate Nullable Rows.?Select ?ctivate Nullable Rows.
  B. Regenerate the table.
  C. Select "Import New Columns from SQL."
  D. No action is required because the new fields are entered automatically.
  E. Delete the table in the Database Dictionary and then create a new table.
  C. Select "Import New Columns from SQL."

• Question 9:

  What is the name of the search engine service on a Windows server?

  A. SMSearch
  B. SMHelp
  C. KMSearch
  D. KMHelp
  C. KMSearch

• Question 10:

  Which module does not have the ability to handle approvals?

  A. Change Management
  B. Service Desk
  C. Request Management
  D. Problem Management
  D. Problem Management