Genesys Genesys Certifications GE0-803 Questions & Answers

• Question 61:

  When configuring GVP 8, which of the following groups of functions can be performed through Genesys Administrator?

  A. Adding New applications, Adding Application templates and creating Roles

  B. Adding New applications, Adding Applications templates and setting user permissions

  C. Viewing Alarms, Monitoring Applications, creating application solutions and changing user permissions

  D. All of the above

  E. None of the above

  Correct Answer: D

• Question 62:

  Which of the following statements regarding the integration of GVP and Outbound Contact Server (OCS) is correct?

  A. Outbound Contact integrated with GVP provides the ability for Outbound Contact Server (OCS) to trigger outbound calls, which are dialed using GVP, and to receive responses and results

  B. Call Progress Detection (CPD) using an IP Communication Server (IPCS) requires Dialogic software, known as Host Media Processing (HMP)

  C. GVP can be configured in either IVR-in-Front or IVR-Behind modes

  D. All of the above

  E. None of the above

  Correct Answer: D

• Question 63:

  When using the Sun One Directory Server as the LDAP database to store the configuration for GVP, the user name that is required is __________.

  A. cn=Manager

  B. GVPOwner

  C. cn=Directory Manager

  D. admin

  Correct Answer: C

• Question 64:

  In a Behind the Switch configuration, the VCS carries out instructions from __________.

  A. IVR Server only, in the form of IVR ServerXML

  B. T-Server only, in the form of TLib Events

  C. Web Server, in the form of VoiceXML

  D. IVR Server client, in the form of XML

  Correct Answer: C

• Question 65:

  How are VoiceXML pages produced during a GVP call session?

  A. Web application server generates VoiceXML when processing asp or jsp pages

  B. VCS or IPCS produce VoiceXML when the call is initiated

  C. EMPS produces VoiceXML when the request comes in

  D. IPCS creates the VoiceXML when it relays SIP messages

  Correct Answer: A

• Question 66:

  Please refer to the log message CALL DROPPED. What should be done to ensure the next call to the same phone number would work?

  

  A. Restart the VCS

  B. Restart the WebServer

  C. Check and regenerate the code for the VoiceXML application

  D. Provision the phone number in VPM

  Correct Answer: C

• Question 67:

  Which of the following statements regarding log levels for GVP components is NOT correct?

  A. Log levels can be set via the EMPS.

  B. Log levels can be set through the VCS/IPCS Monitor (9810 Website)

  C. Log levels can be set through the IIS 5.0/6.0 Management Console.

  D. VCS/IPCS Configuration through the GVP.ini file

  Correct Answer: B

• Question 68:

  Which types of DNs in SIP Server must be created to forward INVITES to-and-from GVP?

  A. Voice Over IP Service

  B. Extension

  C. Trunk

  D. Trunk Group

  E. All of the above

  F. None of the above

  Correct Answer: C

• Question 69:

  In GVP 8.1.2, you can set and change logging levels using which of the following?

  A. Configuration Manager

  B. Genesys Administrator

  C. Solution Control Interface

  D. All of the Above

  Correct Answer: D

• Question 70:

  In GVP 8.1.2 there is no mechanism for HA-Hot Standby.

  A. True

  B. False

  Correct Answer: B