1. Home
  2. Genesys
  3. GCP-GC-IMP

Genesys Cloud Certified Professional - Implementation

Exam Details

  • Exam Code
    :GCP-GC-IMP
  • Exam Name
    :Genesys Cloud Certified Professional - Implementation
  • Certification
    :Genesys Certification
  • Vendor
    :Genesys
  • Total Questions
    :50 Q&As
  • Last Updated
    :May 15, 2024

Genesys Genesys Certification GCP-GC-IMP Questions & Answers

  • Question 41:

    When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

    A. Yes

    B. No

  • Question 42:

    You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

    A. Workspaces

    B. People

    C. Queues

    D. Groups

  • Question 43:

    You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

    A. Other participants must also click on the Open video call icon.

    B. All participants must click on the Join button in the video chat view.

    C. All participants, except the initiator, must click on the Join button in the chat view.

    D. Participants automatically placed in the video chat when clicking on the chat room.

  • Question 44:

    Where do you configure the Auto Invite setting to send email invites automatically when users are added?

    A. Admin > Account Settings > Organization Settings

    B. Admin > Account Settings > Organization

    C. Admin > Account Settings > Organization Settings > Settings

  • Question 45:

    Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

    A. Gateway

    B. SIP

    C. Outbound Proxy

    D. WebRTC

  • Question 46:

    Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

    A. Availability

    B. SIP Access Control

    C. Outbound

    D. Calling

  • Question 47:

    You can add more than one outbound route to the contact center.

    A. True

    B. False

  • Question 48:

    Where can you find people in your organization and add external contacts to the organization?

    A. Documents

    B. Activity

    C. Directory

    D. Location

  • Question 49:

    How many categories of routing are there in a Call Route under the Call Routing page?

    A. 5

    B. 4

    C. 3

    D. 2

  • Question 50:

    Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?

    A. Genesys Cloud 1

    B. Genesys Cloud 2

    C. Genesys Cloud 3

    D. Genesys Cloud 4

Related Exams:

Tips on How to Prepare for the Exams

Nowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only Genesys exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your GCP-GC-IMP exam preparations and Genesys certification application, do not hesitate to visit our Vcedump.com to find your solutions here.