Salesforce FINANCIAL-SERVICES-CLOUD Online Practice Questions and Exam Preparation

Salesforce FINANCIAL-SERVICES-CLOUD Online Questions & Answers

• Question 51:

  A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.

  What should the consultant consider from a customer onboarding perspective?

  A. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.
  B. If the company struggles with the low effi^ency oftracking required documents for its customers and creating templates for ^ checklists. Discovery Framework is recorrU^ided to improve the current state.
  C. If the company struggles with the low efficiency of tracking required documents for its customersand creating templates for checklists, Action Plan is recommended to improve the current state.
  D. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Discovery Frameworkcan be used to improve the current state.
  A. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.

• Question 52:

  Which three related lists are visible within the Actionable Relationship Center associated with the Account object?

  A. HouseholdFinancial Accounts
  B. Cases
  C. Client Financial Goals
  D. Financial Holdings
  E. Notes and Attachments
  A. HouseholdFinancial Accounts
  B. Cases
  C. Client Financial Goals

• Question 53:

  Cumulus Insurance has created a Delegated Administrator group for its franchise users to reduce the workload on head office support staff.

  Which three functions should be added tothe Delegated Administrator group?

  A. Unlock users.
  B. Modify permission sets.
  C. Set organization-wide sharing defaults on custom objects.
  D. Assign or remove permission sets for users in their delegated groups.
  E. Create and manage membership of specified public groups.
  A. Unlock users.
  D. Assign or remove permission sets for users in their delegated groups.
  E. Create and manage membership of specified public groups.

• Question 54:

  What step is required to give users access to the FinancialServices Cloud Commercial Banking features?

  A. Update Industries Settings to give users access to the Commercial Banking Console Lightning app.
  B. Assign permission sets to give users access to the Commercial Banking Console Lightning app.
  C. Update theuser profiles to give users access to Financial Services Cloud objects
  D. Install the Commercial Banking Managed Package
  B. Assign permission sets to give users access to the Commercial Banking Console Lightning app.

• Question 55:

  Which three referral metrics aretracked with custom components included in Financial Services Cloud?

  A. Web to Lead Referrals
  B. Expressed interests
  C. My Top Referrers
  D. My Approved Referrals
  E. Referrals Assigned to me
  B. Expressed interests
  C. My Top Referrers
  E. Referrals Assigned to me

• Question 56:

  What must an administrator do when creating a record type?

  A. Create a new page layout for the record type
  B. Set the field-level security for the record type
  C. Assign the record type to the appropriate profiles
  D. Add the record type to the required user records
  C. Assign the record type to the appropriate profiles

• Question 57:

  Which three things must an admin keep in mind when creating Action Plan Templates'5

  A. When creating Action Plan Templates with the Ul. you can designate a plan owner different from the plan creator.
  B. When you create an Action Plan from a template for a specific target record, the plan creator can choose whether the date calculation is based on calendar or working days.
  C. An Action Plan is a run-time instance of the template that allows you to automate the sequence of the tasks you defined in the template.
  D. When youcreate an Action Plan from a template for a specific target record, item deadlines are calculated using the start date and date offset " defined in the Action Plan Template
  E. The Action Plan Template permission set must be added to all users that wantto use Action Plans.
  B. When you create an Action Plan from a template for a specific target record, the plan creator can choose whether the date calculation is based on calendar or working days.
  C. An Action Plan is a run-time instance of the template that allows you to automate the sequence of the tasks you defined in the template.
  D. When youcreate an Action Plan from a template for a specific target record, item deadlines are calculated using the start date and date offset " defined in the Action Plan Template

• Question 58:

  An advisor is setting up a Household in Financial Services Cloud for their new clients, Oliver and Macie Dogging ton. The advisor created a Person Account record for both Oliver and Macie, and a Household record for the Dogging ton household. While creating the Household group, the advisor attempted to input the below information but received an error.

  Member Name: Oliver Dogging ton Role in Group: Client Primary Member: Enabled Primary Group: Enabled Activities and Objects to Roll Up: All Member Name: Macie Dogging ton Role in Group: Spouse Primary Member: Enabled Primary Group: Enabled Activities and Objects to Roll Up: All

  Based on the information provided, what caused the error that the advisor received?

  A. Primary Member - two individuals cannot be designated as the Primary Member of the same Household.
  B. Spouse is not a valid Role within a Group.
  C. Primary Group -two individuals cannot designate the same Household as their Primary Group.
  D. Activities and Objects to Roll Up - two individuals cannot designate their activities to roll up to the same Household.
  A. Primary Member - two individuals cannot be designated as the Primary Member of the same Household.

• Question 59:

  Lake Tahoe Bank would like to reslricl their Financial Services Cloud users from viewing certain types of milestones that might be irrelevant to their customersor might cause negative sentiment. How can the Salesforce Admin implement such a requirement?

  A. The Salesforce Admin can manage sensitive Life Evenls using sharing rules.
  B. The Salesforce Admin can hide the life Event or Business Milestone type, by removing it from the Event Type picklist.
  C. The Salesforce Admin can hide sensitive Life Events on Ihe Life Events component on the Lightning Page using the Properties pane.
  D. The Salesforce Admin can manage sensitive Life Events using Permission Sets.
  C. The Salesforce Admin can hide sensitive Life Events on Ihe Life Events component on the Lightning Page using the Properties pane.

• Question 60:

  A wealth advisor is trying to relate a client to their attorney using the Add Contact option on the relationship tree but can't find any reciprocal roles displayed in the related role lookup. What are two reasons for this?

  A. The user should be using the Member Relationship button under the Actionable Relationship Center.
  B. Reciprocal roles have not been created in the org.
  C. Sharing rules have not beenset up for reciprocal roles.
  D. The user should be using the Edit Group button to access reciprocal roles.
  B. Reciprocal roles have not been created in the org.
  D. The user should be using the Edit Group button to access reciprocal roles.